Caledonian Hilton Hotel

, Edinburgh, United Kingdom
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Caledonian Hilton Hotel

, Edinburgh
5 star

Rooms: 249

Princes Street - Edinburgh - Scotland - EH1 2AB - United Kingdom Hotel Website | | 131-2228888
771 Traveller

Reviews - Caledonian Hilton Hotel

8/10
Caledonian Hilton
Submitted by: Hughes in 02/03/07
  • Age Group:
  • From: United Kingdom
  • Traveller type:
Rooms very clean and well furnished,staff helpful and friendly, food delicious only fault was no double glazing so very noisy late at night and early morning ie was awoke at 6:30 each morning by bottles being emptied into skips. Otherwise perfect.
10/10
Great Service and Staff
Submitted by: Frances in 22/08/06
  • Age Group: 60 +
  • From: United States
  • Traveller type: Retired
This is a great Hotel. Everyone from the time of arrival from the doorman, the desk staff, the waiters, the maid staff, and all were polite, accommodating and seemed to be proud to be working at the Caledonin Hilton telling of it's history and answering questions about "Roy , Dale & Trigger staying at the Hotel.
This was a perfect ending to a touring visit to Scotland. The location is the greatest.
Thanks to all,
Frances

Historical Traveller Reviews of Caledonian Hilton Hotel

great Castle view

from celtic31
booked into this hotel as a Birthday weekend for my partner arrived about 1.00 and our room was ready,the booking was incorrect as i asked for smoking when i advised of this it was changed and we got another room,which also was ready and too our surprise it was a view of the castle, the bed was comfertable the room was warm but not uncomfortable we would recommend the Caledonian Hotel given the chance i will be back

Eh, Okay.

from A TripAdvisor Member
I would not stay at this hotel again. For the amount of money that you pay to stay there in even a simple deluxe room, it is not worth the money.

The lobby is beautiful, but as with most hotels, that's where the beautiful ends.

Our room was very HOT. There is no air conditioning. Thankfully they provided a fan. The bathroom was nice in decoration, but the tub didn't drain well and you are standing in water when you take a shower. Our TV didn't work when we tried to turn it on and maintenance had to replace the cables to get it to work. The pillows were worn and lumpy, the sheets were scratchy and had a hole in them and the blanket had a stain. My husband was told that The New York Times was complimentary when we checked in. We received a charge for the Sunday Times because it's "larger and more expensive". Unfortunately, we weren't told this and they didn't offer to take the charge away when we told them at check out.

The Chisholm restaurant was nice and the location is great, but that wouldn't be enough for me to stay again. There's too many other options. Sorry Caledonian, but you really need to try and make your guests more comfortable for the price you make us pay.

More a 3.5 star than a 5 star; avoid Chisholms restaurant!

from A TripAdvisor Member
Just back from a weekend at the Caledonian Hotel. Its in a great location, close to both the new town and the old town. However all was not what we would have expected for a five star hotel. When we arrived at 2.30pm we were informed quite curtly and without so much as a word of apology that our room was not ready and told to come back after 3pm - not a great start! When we eventually got our room it was comfortable with a big bathroom and good shower, though despite being billed as a "deluxe" the decor was quite tired and the room overlooked a nonedescript courtyard and the back of other wings of the hotel which was disappointing. Our rate included dinner on the first night which was served in Chisholms restaurant and was VERY POOR indeed. Gristly meat, cold main courses and tasteless desserts. Breakfasts were good however. From our experience we would give the hotel a 3.5 star rather than a five star rating!

great room, ideal location.

from A TripAdvisor Member
We have just returned from an overnight stay at the caledonian hilton hotel in Edinburgh. First we were extremely impressed by the location of the hotel, it is right in the middle of all the great shops pubs, restaurants and tourist attractions, also princes street gardens is just over the road,ideal for having a picnic.
We arrived a few hours earlier as the weather was good and wanted to make the most of it. We asked the concierge if we could park up in the car park around the back and he said it was ok. The car was left there for 24 hours and cost us £9.50 which we thought was good considering the prices you can be charged thats if you find a space.
The room was clean and modern but lacked A/c but they did provide a fan which helped as it was hot when we stayed there.
The leisure centre was ok but the pool was small and filled up quickly especially before breakfast so go after if you can.
Breakfast was really good and we didnt have to wait to be seated.We were waited on for coffee toast and juices but helped ourselves to cooked meals, cereals and fresh fruit. We would definately recommend the bar on a night as it wasnt too busy and was relaxing, with good service.
Overall we thought the staff were very polite friendly and helpful and the view from our room was to die for. We definately recommend spending the extra money on a castle view, you wont be disappointed.

5 stars but no A/C

from genin
We loved the location and the staff were wonderful. But no A/C, even in Edinburgh, in August is uncomfortable. Kudos to the hotel for having fans in the rooms.

Spectacular and Friendly

from A TripAdvisor Member
There can be no better place to stay in Edinburgh. The views are spectacular, the hotel's decor is classic Scottish, the rooms are very large and comfortable, and the staff was extremely helpful.

An old lady with character

from A TripAdvisor Member
After a 4pm arrival and finding our room was not ready (though check-in was 3pm) I did wonder if 5 * was what we had come to. However, when an alternative room was offered immediately and we opened the door any misgivings were quashed.
Our room had large twin beds and the room had views of Edinburgh Castle.

I asked for a quiet room and we were not disappointed. The breakfast buffet catered for all tastes- in fact I think we were the only Scots in the dining room. Making your own toast is definitely preferable to receiving cold toast served beautifully by a waitress. The staff were all very professional and attentive. I myself am familiar with several high class establishments and would have no hesitation in recommending this as a fabulous place to stay. Perhaps some foreign visitors should visit our Scottish hotels with less pre-conceived ideas and just enjoy what we have to offer.

Brilliant place, full of character

from Cath999
This is a really interesting hotel to stay in - full of character and in a fantastic location. We were upgraded to a castle view room, which was really comfortable and very spacious.
Staff were uniformly helpful and pleasant with no "hinting for a tip" as described in other reviews. Breakfast buffet good - as it is in all the Hiltons.

Great Hotel, Fantastic Staff!

from A TripAdvisor Member
The Caledonian Hilton is probably one of the best hotels I have stayed in. The staff are fantastic, they really make you feel at home and nothing is too much trouble. We took dinner in both restaurants and could not fault the food or the service. I would highly recommend a visit to this hotel - pure luxury!

Super Location

from A TripAdvisor Member
Superb location, quite safe to walk around late at night from bars, resturants etc. Hotel lobby/bar was great, as you would expect from a Hilton hotel. Room was a bit rough around the edges, very nice bathroom, windows were old and would not shut properly, being February it was very cold and you could feel the wind coming through. I would stay at this hotel again, purely for the location. If travelling from edinburgh airport, take the airort shuttle bus to waverly station. It is only ?4 return and the bus stops right outside the hotel.

Top Local Tips for Edinburgh

Serious Shopping Princess St is now no different from any U K High St in terms of variety of shops.Rather focus on nearby George St area and the old town.

Jimmy Cheung's Chinese Buffet Uptown is quite expensive, so if you are looking for a bargain, try Jimmy Cheung,s Chinese buffet. Up Lothian Road (take a right as you come out of the hotel), left hand side, up to the clock, and turn left along Grindlay Street. It is wonderful and the food is always fresh and hot. It is a five minute walk from the hotel. The price is one price and the most you will pay on a Friday and Saturday evening £11.99 each. Lunchtime and midweek evenings are cheaper.

Use the Airlink Use the excellent Airlink service to get from the airport to the city centre. It goes from just outside domestic arrivals and takes less time than a car service thanks to the fact it uses bus lanes. 3GBP oneway or 5GBP return. An excellent service and a very good price.

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Other names for Caledonian Hilton Hotel

  • hilton international edinburgh
  • hilton edinburgh
  • edinburgh hilton
  • Address: Princes Street - Edinburgh - Scotland - EH1 2AB - United Kingdom
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