Historical Traveller Reviews of Apex City Hotel
Excellent Edinburgh Hotel
My partner and I stayed at Apex City over Valentines weekend (Sunday - Tuesday). I was really impressed with this modern 4 star hotel. Large rooms with a big widescreen tv and DVD player. Remember to take your own DVD's as they are £3.50 to hire otherwise! We were lucky and had a room facing the side street with a great view of the castle especially nice when the castle is floodlit at night. Excellent location within 10 mins walk of the city centre and lots of bars and cafes right on the doorstep. Very friendly reception and concierge who were happy to help and recommend restaurants and book taxis.
I would recommend Apex City to anyone as an ideal base for exploring Edinburgh.
Great night in the Apex City
We stayed here for one night and found it very good. The staff on reception were very friendly. The location is great, very close to the Castle and there are plenty of restaurants and pubs close by. Its only a 10 minute uphill walk from Waverely bridge.
Our room had a widescreen TV and DVD player, but there was no sign of the rubber duck! We got a web deal for about £70 stg and I think it was well worth this price.
Friendly, helpful staff
from A TripAdvisor Member
Having always stayed in more traditional hotels in Edinburgh we decided to take the plunge and go for the contemporary, we weren't disappointed! For the first time we found friendly, helpful staff, who knew how to make you feel at home and could communicate with children. Our three kids, aged thirteen, eleven and nine loved our stay. The duck tempted them frequently into the bath! They loved the breakfasts and have asked if we can go back next year.
From the grown-up point of view, the rooms were warm (temperature fully adjustable), beds were comfortable, walking showers were great and the location was perfect.
excellent just as pictured
from A TripAdvisor Member
Wanted to get a away for a couple of days to somewhere christmasy so booked a cheap flight with Kent low cost carrier Eujet and got 2 return flights to Edinburgh for £54.00, Bargain! looked at many hotels on net and read many reviews befor settling for city apex due to the free rubber duck gimmick. the hotel for the room for two people on bed and breakfast basis was £89.00 booked direct through the website. on arrival at the airport we got the aero bus an open ticket for £5.00 and got off at princes street by house of fraser a short 10 min walk brought us to our hotel which was siuated in an ideal area for getting about. our room was on the 3rd floor and as requested we were given a room which had wonderrful views of the castle which was very romantic as it was all lit up at night. as it was xmas time it was even more pretty as the hotel had wonderful decorations and trees and the road outside had trees covered in pretty lights. the room was just the same as the picture shown on the website every bit a 4star hotel. the staff were very helpful even lent us there umbrella which we managed to break with the string winds at edi castle however they didnt seem to mind at all.the breakfst was first class you had all named continental foods on offer and also a hot breakfast cooked fresh for you. the royal mile was a 5 min walk away and on princes street there was an ice skating rink about £7.00 and a german xmas market. lots of good shops and buses available, not a fantastic huge selection of restaurants though. would def stay at an apex hotel again.
Look out for the breakfast
from A TripAdvisor Member
My wife and I stayed for two nights in early November 2004. The reception staff were very pleasant over all but one should have been sacked on the spot. The room, which had views of the castle, and bathroom were nice and clean and the bed was one of the best hotel ones we have slept in for a long time. However the same could not be said of the continental breakfast that we quite terrible. Bread was actually stale, cheese dried up and the cold meat was obviously the cheapest they could find. There was also smoked salmon available but it was actually slimy. My wife thought the cooked breakfast was "okay for a cafe". Breakfast staff smiled a lot but unfortunately most had a problem with the English language. The location does save it and you only have to cross the street for an excellent French bistro and good pubs. The room was meant to come with complimentary bottled water but we ended up having to pay as no one seemed to have told the bar staff. The location is good, the bed was great but have breakfast elsewhere.
Great location - awful bed
The Apex looks good on the surface and the staff are friendly although overall the hotel is quite impersonal. The lobby and bar are really smoky and this is pretty unpleasant for non-smokers so we didn't want to spend any time there. The room was pleasant enough and well-equipped with a 28" TV, DVD player (though the films for hire were all quite old), daily Scotsman newspaper, fridge and a safe etc. The toiletries were great. We had a superb view of the castle from our (small) window - although the net curtains on the window were shockingly filthy (not grubby but filthy!). The bed was awful - I felt every spring which was really uncomfortable and the room was quite stuffy. I wore earplugs for the 2nd and 3rd night of my visit as the noise from the street kept me awake on the first night. The Apex City is really well placed in the Grassmarket area of Edinburgh where there are plenty of casual eating places and quirky shops to browse. There were a lot of civil servants in the Apex when we were there and in my opinion this hotel is probably more suited to the business traveller than the holidaymaker as it isn't particularly relaxing or comfortable - not the kind of hotel where you'd want to hang out and read in the bar or lobby that's for sure. Overall I thought the Apex was ok although, in my opinion, it was expensive for the quality of stay.
t sleep at all!!
Summary - either no aircon or noisy, inefficient aircon; no windows; generator noise.
Nice staff, though.
My advice? Don't stay there.
Myself and a colleague stayed at the Apex Grassmarket in Edinburgh this week (16/11/2004).
The hotel was pleasant and clean, the staff friendly and helpful; the bar was good value, the food was nice.
So why the bad review? Ultimately, when you're away from home and staying in a hotel, the aim is to sleep.
Our rooms, though clean etc. were excessively hot and had no exterior windows.
My colleague was next door to me - her room had two double beds, and a window - which overlooked an indoor lounge area. Her room was not air conditioned, though a (noisy) fan was supplied.
My room had an old and, again, noisy air con unit fixed to the wall. It didn't work well at all.
I did not even have a window overlooking an indoor lounge - I had no window at all.
When I went to bed, the air con unit just wasn't cooling the room down, but was still very noisy. Evenutally I gave in and turned it off - but the hotel itself was giving off a buzzing noise!! I even tried sleeping with a pillow over my head, but that didn't drown out the noise. I don't know what it was - a generator maybe? anyway, the noise kept my colleague awake, too. I gave up at 5.30am and got up.
So, nice people but no windows in some rooms and a rubbish nights sleep. Not really what you want in a hotel, especially one that claims to be part of a "4 star group"
The best staff in the world
from A TripAdvisor Member
I have stayed in the Apex three time this year and I love the place. Its very central for night life without the noise! On my last visit I left money in my room and only realised it when I was back in Ireland. I called the hotel and told them I letf approx €300 in the room. I was rang back immediately to be told i was emailed and hour ago and that the sum of money was over €1000!!!! This hotel has got the most honest staff in the world.
Apart from that the staff are extremely nice and friendly. You feel very welcome in this hotel. A true gem.....
Would happily return
Enjoyable 3 night stay here. Clean smoke-free room with huge bed and excellent walk-in shower. Excellent location within reasonable (if hilly) walking distance of most of the sights. Only slight blemish was poor service at breakfast on second morning, but last morning was much better. Once it arrived, the cooked breakfast was excellent. Would happily stay here again.
Some aspects of the hotel were very nice. Clean, minimalist design, great internet connectivity, comfortable desk chairs, big TV with DVDs to rent for 3.50 pounds, great bathroom. But the hotel isn't able to put everything together to rate four stars. Pillows were synthetic, not down. Mattress was uncomfortable. Personnel was young and eager but unqualified--you felt there was a representative from every country in central Europe and the Commonwealth. Music to accompany breakfast was thumping club music. When I complained, I was told that I was the only one bothered--unlikely. Unless you get a great, last minute rate, I wouldn't recommend it.
Top Local Tips for Edinburgh
There is a shuttle bus direct from the airport to a large range of hotels in the city and this service can be booked for your return journey.
In geneal I'd avoid the Grassmarket. I know it's famous but you can get better elsewhere. If you like a more upmarket experience, get yourself over to George STreet - this is where all the 'trendy' bars and hotels are opening up. Alternatively, some of the best restaurants (including 2 of Edinburgh's michelin starred ones) and best kept secrets are down at Leith.
Mini-tours of Scotland
If you don't want to drive yourself, hire Craig McCall Flynn of Mini-tours of Scotland. He was fantastic! He offered great historical and cultural perspectives to our tour and we could relax and focus on the incredible scenery.