Fairfield House Hotel, Ayr, United Kingdom

 

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Fairfield House Hotel, Ayr

Traveller Reviews

Rating

1.0/10
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Official Contact Details - Fairfield House Hotel

  • Address: Fairfield Road - Ayr - Scotland - KA7 2AR - United Kingdom
  • Phone: (0 292)267461
  • Email:
  • URL: http://www.fairfieldhotel.co.uk/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 41
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"Several of our wedding party stayed at this hotel, spending a lot of time and money on the..."

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Reviews - Fairfield House Hotel

1 review (Showing 1 - 1)
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Rating:

1/10
Room burgled and staff/owners refused to help
Submitted by: Suzanne in 04/09/08
  • Age Group: 18 - 25
  • From: United States
  • Traveller type: Young Couple
Several of our wedding party stayed at this hotel, spending a lot of time and money on the premises. One night one of our rooms (street level) was burgled and passports & valuables were stolen. Police could see no sign of forced entry from the outside, but the hotel owners refused to accept any liability and the poor young couple in question had to shorten their trip, to fly down to London to try to replace their passports, incurring yet more financial hardship, not to mention the stress and time that this involved. It was a horrible experience, made even more horrible by the treatment they received from this hotel. As a former resident of Ayr, I was both embarrassed and ashamed of the way our wedding guests were treated. Customer service is very different here in America and this kind of thing would never happen. I often return to Ayr, but would never, ever recommend anyone stay in this dreadful hotel.
 
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