Holiday Inn Belfast Hotel
Reviews - Holiday Inn Belfast Hotel
Read 394 additional reviews of Holiday Inn Belfast Hotel at TripAdvisor.
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Historical Traveller Reviews of Holiday Inn Belfast Hotel
Very disappointedfrom Louisa_O
All the service I received at this hotel, except for some of the breakfast staff, was terrible.
A couple of my collegues and myself stayed here while working in Belfast and between us we have too many stories to be able to cover all of them, so will include a selection.
On our first night I noticed that there was no hotel information in the room, so I went to the desk to ask if they had any, and the person at the reception said, just ask me. She rattled off a few opening times and then I asked her how much a phone call would cost. She said she didn't know and that was that. I said that she must know since hotel charged the rates, and she told me to call BT. I ended up just walking away.
A collegue of mine could not get calls put through to his room. His partner tried 8 times one night and ended up giving up. He also found used tissues in his room when he moved his single beds together.
The stories just go on and on.
In no way did I feel welcome at this hotel.
This hotel has an enormous potential if they just focused a bit more on their customer service.
If I had a choice I would not stay there again.
great the first week i stayed the other 2 were poorfrom A TripAdvisor Member
Room good value - everything else a rip-offfrom Ireland_member
Fairly goodfrom A TripAdvisor Member
Great Rooms in the Innfrom Digital_D
Does exactly what it says on the tin!from A TripAdvisor Member
Have to say if you're looking for very comfortable modern and clean overnight accommodation you just won't go wrong at this hotel.
Only let down were the staff who I'm sorry for saying this as I am a Belfast Man but they had a typical Belfast couldn't care less attitude although I must say the guy supervising breakfast was very attentive and a credit to the hotel.
If you're looking for luxury with extra touches it may be best to opt for a boutique property.
Room was a standard double, yeah some mould around the bath but so what I couldn't have faulted the room at all, hard as I tried and the playstaion is a great
added touch and the room service menu is very good
well priced and plenty to choose from.
Above and beyond helpful..from Evereve
We actually had a "minor" incident with our rental car while at this hotel. We had to park on the street as there is no parking garage. Some one firebombed our rental overnight. When we discovered it the next morning, we alerted the hotel staff and they advised that the police had already been out and gave us the information we needed. They were very apologetic and helpful with this ordeal. They allowed us to make our long distance calls to our credit card company to report the loss and to the insurance adjuster and rental car company. They did not charge us for any long distance calls and they even offered a free night stay - which we did not take as we were leaving that day to head west anyway - so they applied it to one of our nights. They paid for a taxi to the airport so we could obtain another rental. All in all, something that could have been very stressful - was not too bad. Took about 3 hours to handle - then we were on our way. They went out of their way to make sure we were taken care of us. It didn't ruin our trip in the least.
I must say though, we felt much safer in Belfast than Dublin - which seemed a bit seedier..
Fantastic Valuefrom nobodys-child
The room we were allocated was an executive room and was fabulous. Lovely comfortable bed, playstation games available on the tv (at an extra £5 charge), mini bar, good deep bath and gorgeous decor. The breakfast the next morning wasn't the best ever but compares well to most hotel breakfasts I've had.
We visited the pool for a while too, enjoying the jacuzzi and steam room and taking a few leisurely laps of the pool. A perfect wind down.
While the staff were young and, more often than not, chatting amoung themselves, they were very helpful when we were checking in, out and looking for directions.
I'd happily recommend the Holiday Inn and would stay there again.
Ideal locationfrom A TripAdvisor Member
We found the staff to be generally helpful and polite but unrushed. There are plenty of places to eat serving interantional foods on the road just behind the hotel.
Top Local Tips for Belfast
W5 Fantastic place for children of all ages, and adults. We were queuing up to get in when they opened at 12 and were thrown out at 6. You can wander out to get something to eat in the rest of the Odyssey complex too which was really handy. We went straight to the airport from here and found it convenient that they had large lockers available for £1 (refundable too) Don't miss the shadow screen on the fifth floor and our little ones (age 6 and 3) particularly loved the water play area and the music/stage bits on the second floor.
Taxi Tours of Political West Belfast The best way to see "The Troubles" by far. However, book before you go with a company online - it's easier. The prices between the companies are pretty much the same.
Join Priority Rewards Join the priority rewards scheme for this chain of hotels, builds up to free nights and get good offers in hotels when staying. Checkin is quicker and easier too.
Other names for Holiday Inn Belfast Hotel
- holiday inn belfast
- belfast holiday inn
- Address: 22-26 Ormeau Avenue - Belfast - Northern Ireland - BT2 8HR - United Kingdom
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