Hastings Culloden Hotel

, Belfast, United Kingdom
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Hastings Culloden Hotel

, Belfast
5 star

Rooms: 79

Bangor Road - Belfast - Northern Ireland - BT18 0EX - United Kingdom 2890421066
367 Traveller

Reviews - Hastings Culloden Hotel

10/10
Amazing - Luxury
Submitted by: Claire in 06/07/10
  • Age Group: 2630
  • From: United Kingdom
  • Traveller type: Weekend Breaker
I recently stayed in the Culloden with 5 friends and we had the most amazing time, the rooms were just stunning, and the bathrooms were just out of this world, total luxury. This is a beautiful hotel with a lovely bar/restaurant and then in the morning served a 5* breakfast. All the staff were more than helpful and I would highly recommend this hotel.
9/10
Offers warm & friendly welcome
Submitted by: Tanya in 26/04/05
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Family Traveller
This luxury 5 star hotel offers all the warmth and welcome of a small establishment. We stayed on a number of occasions during 2003, and the reception staff even welcomed our 2-year old daughter by name. After the first three visits we were always upgraded to a superior room, and even to the Mull Suite once. he only downside is that the swimming pool is extremely small, with limited usage for children. We once stayed at the same time as Oasis, who received exactly the same high quality treatment as us. Had dinner sitting on the next table to many celebrities (who have been interrupted by our little monkey). Overall, I would thoroughly recommend the hotel, and also to check out the special offers - £99 B&B per room for this suberb hotel. A stunningly beautiful hotel from both the outside and the inside.

Historical Traveller Reviews of Hastings Culloden Hotel

This is definetly not a 5 star hotel

from Billybugle
My family stayed here for 5 days in August .This is definetly not a 5 star hotel.
Service at breakfast was very,very poor for the 5 days.
Rooms are nothing special and in fact some are desperate for an upgrade .The same applies to the pool and changing rooms .
Food and service in the Cultra inn was excellent.
Hotel is not 5 star in anyway and is vastly overpriced.

Very comfortable hotel, excellent value

from Andrew-Trimble
The Culloden is located about 5 miles outside Belfast, just before the transport and folk museum at Cultra, on the main road to Bangor. Very attractive grounds, with views over Belfast Lough. Rooms are decorated to a high standard and very comfortable. Lots of nice touches, such as free bottled water and a printed sheet with the weather forecast are left in the room every day.

Excellent spa, gym and pool. Lovely main restaurant and also pub style restaurant in grounds. Service in main hotel is good but a little bit more laid back (to say the least!) at the Cultra Inn.

The staff are very friendly and helpful. If your car is in the garage you can always fly in by helicopter, as one celebrity family did while we were there. Food is of a high standard, excellent in main restaurant and good in the cheaper Cultra Inn. There was a really good choice for breakfast but it was all buffet style rather than cooked fresh to order, some of the eggs were a bit greasy, but I supposed that it makes breakfast quicker. Even the afternoon tea is worth trying. It is popular with both the leisure, business trade and for weddings, there were two whilst we were there, the main restaurant still managed to cope. There has been a lot of investment in this hotel recently and it shows.

I was really surprised some other reviewers were disappointed with this hotel. We were very pleased with this hotel. It deserves its 4 stars. We booked directly and paid almost exactly the same price for B&B in a much inferior 3 star hotel in England, we felt that it was good value for the money.

Beautiful setting...Guests almost a nuisance

from A TripAdvisor Member
We stayed for one night because of our business apointments. The hotel is very beautiful and our suite was excellent.
However the service especially in the Mitre Restaurant was poor. My meal was almost inedible though my wife's was quite good. There was a forty-five minure delay between the starter and the main course and when we asked the head waiter for a reason he appeared very insulted that we dared to mention our discomfort.
Overpriced without the usual five star level of service

Loved the Culloden

from A TripAdvisor Member
My husband and I stayed in the Culloden Hotel recently and absolutely loved it. The settings and furnishings of the hotel are fabulous. All staff were curteous and helpful with a smile on their face. The food in the restaurant was delicious. While in the hotel we attended a wedding and I have to say it was the best wedding we have ever been. Nothing was too much trouble and again the food was to die for. The function room Stuart Suite is absolutely gorgeous. If I was not already married this would definitaly be the place.

I would urge anyone who is looking to spoil themselves to book a break in the Culloden Hotel - you will not regret it.

Expensive Travelodge

from A TripAdvisor Member
A complete waste of money. Not even close the the 5 star rating it thinks it has. Everything is shabby, food is poor, service is grudging and it is vastly overpriced. Even the TV only has a couple of channels of which the BBC channels weren't tuned in properly and so were unwatchable.
The building itself could be a grat hotel but the company that run it (Hastings) and the management don't seem to have any interest in making this a genuine first class hotel. It is a classic case of a hotel justifying its rating with its prices rather than the actual quality it offers.
Get a better rate and a better deal at a new hotel in town.

Lovely location, lovely hotel but...

from notheracademic
The Culloden hotel is set in a lovely location on the shores of Belfast lough. A former bishop's palace, the building itself is lovely, the gardens are beautiful and it is probably the most expensive hotel in Northern Ireland. However having stayed here both for my own wedding and for friends, I'd have to say that it is sadly over-rated and over-priced, the food mediocre and the service leaves a lot to be desired. While celebrity clients (Joanna lumley, George Best etc) may be pampered and fawned over, I'm afraid the average every-day punter tends to be a bit ignored- after all, the staff of this gorgeous hotel are much more grand than the usual guest- no matter how much they are paying. Don't buy over-priced drinks in the culloden bar, head down the road into the Crawfordsburn inn or into Belfast itself- get some genuine "norn iron" atmosphere!

Northern Irish hospitality is great, there are some very nice hotels, however the Culloden is sadly lacking in heart and whilst luscious in setting, it remains oddly sterile.

Over rated and Over priced

from A TripAdvisor Member
Spent an evening recently at Culloden to celibrate my partner's 30th Birthday.
If first impressions count then we were off to a bad start. Receptionist had a couldn't care less attitude.
Our room to be fair was very plush and had to be one of the most comfortable beds we've ever slept in. The problem we felt as did a few other couples we met is that The Culloden is just overhyped.
The service in both the bars and restaurant was very poor, having to return food that was of such a poor standard I was ofefred no apology and was made to feel bad when I asked for the item to be removed from the bill.
Bar and lounge area are quite naff with dated carpet and cheap looking furniture. Breakfast was no great event with the food being just ok and again service was way below standard.
I would advise anyone looking for a nice break in a good 5*hotel to look elsewhere.
Yes the setting is idylic and the building itself is beautiful but as for service levels - back to basics!

Probably the best hotel .........

from hedgehog
We stayed at the Culloden Hotel after finding a 3 nights for the price of 2 offer not realising just where we were staying!! The hotel is magnificent with a beautiful setting, very fairy tale like, especially at night when the grounds are lit up and the trees look frosted.
Nothing was too much trouble-taxis appeared effortlessly, so too irons, ironong boards and ice buckets. Staff smiled genuinely all the time but were discreet in their attention, I understand why celebrities stay there, I think the helipad gives it away!!! (Whilst we were there the£20 million lottery winner was presented with her cheque there)
On a practical note, there is an excellent train service into Belfast City centre, running from the little train station at the bottom of the garden and next to that is the Cultra Inn which is a super little place to go for a meal and a drink.
If I could, I would keep this gorgeous place a secret.

Great views and spa

from blueswriter
Beautiful hotel and grounds with expansive views of the landscape. Hotel and restaurant staff were very cordial. Wireless internet access was a plus. The spa pool was a welcome relief after lengthy travel. Breakfast was delicious. Rooms were average size but beds were comfortable. It's outside of town, but a nice escape from typical downtown accomodations

s Greatest Hotels

from A TripAdvisor Member
The beautiful Culloden Castle, originally built for the Archbishop of Ireland, is one of the world's finest hotels in my opinion.

I make this statement based on Service, Accomodation and Dining. I especially demand good food from the hotel when I travel overseas, it makes things much less stressful. The service must be more than first-class, it must be personal, and finally, the Accomodation must be more than comfortable.

I don't define it by having expensive furnishings in the rooms and lobby, although the Culloden does. By how fancy their spa is, although the Culloden has one of the nicest spas ever built in the Elyssium Health Club, which is known as the best health club in Ireland. I also don't define greatest by size, as anyone who frequents the Small Luxury Hotels of the World knows. The Culloden is a member of that group too.

Rather, lets consider personal service. Do our hotels in the states get to know us? None I travel too do, even though I may stay in some of them more than 10 times a year. The Culloden keeps personal records on their guests, including dining preferences, credit card and address/emergency information, everything right down to which particular papers you and your wife want.

Did I mention the food? Well, at the Culloden, guests still dine in the traditional first-class European way. Tables are set for only 1 setting per evening. When you arrive for your reservation, you are not seated at your table, but rather in their parlor, where coctails and hors d'ourves are served while you review the menu and wine list. You will enjoy your coffee and petit fours there as well after dinner. The Culloden is where the locals go for a terrific dinner treat.

It's easy to go on about service because I've never had a hotel "worry" about me when I caught a cold on a trip. This includes several in the staff from all areas of reception to management. It included some calls to my room to check on my health, the offer of doctor and prescription service, and Gavin, Asst Mgr of the Restaurant, RAN my meal up to me, in courses, when I was there last and sick with a terrible cold. He brought the courses so quickly after preparation that that evenings desert of sorbeit hadn't melted any.

This is a truly great hotel to visit at least once in your life and is also a great value relative to the quality of the offering. Purchase the all-inclusive, which includes full breakfast and full evening meal.
In addition, they can get you on at the totally exclusive Royal Belfast Golf Club next door where nobody else can.

Call/email Cathy Scott and tell them Clay Ballentine sent you. You will really enjoy this hotel.
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Other names for Hastings Culloden Hotel

  • culloden hotel
  • culloden estate hotel
  • culloden estate holywood
  • Address: Bangor Road - Belfast - Northern Ireland - BT18 0EX - United Kingdom
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