Europa Hotel

, Belfast, United Kingdom
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Europa Hotel

, Belfast
4 star

Rooms: 240

Great Victoria Street - Belfast - Northern Ireland - BT2 7AP - United Kingdom 00442890271066
839 Traveller

Reviews - Europa Hotel

10/10
Luxury at an affordable price
Submitted by: Emma Ridgway in 07/04/05
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Weekend Breaker
The Europa Hotel is situated in the heart of Belfast, adjacent to the Europa Bus Centre so if arriving on the airport bus the hotel is a 2 minute walk around the corner. It has a spacious and elegant reception area with plenty of seating. I found the reception staff to be extremely helpful and efficient in their job. The en-suite rooms are spacious, with all amenities provided. Beds were warm and comfortable. The hotel has a pub incorporated at the side with reasonable priced, quality meals available at lunch-time. For those wishing more luxurious settings there is also a proper restaurant in the hotel. The upstairs bar in the hotel is fantastic. It has a very relaxed atmosphere, drinks are average prices and the service is superb. You can sit there for hours, looking out through the huge front windows watching life go by. Seats are a mixture of chairs and very comfy sofas. Snack type meals are also available in this bar. The hotel is one of the most popular in Belfast and celebrities often stay there so if star-spotting is your thing, this is the place to stay.

Historical Traveller Reviews of Europa Hotel

A bit impersonal

from BridB
We stayed here just before Christmas. I suppose I was expecting a little more atmosphere and was slightly disappointed to find that the hotel lobby was a bit like a railway station - very open and very busy. Our room was nice but lacked character and we were disturbed on both mornings at 7am by "housekeeping" coming into our room. The staff were nice but too busy to be friendly. A fine hotel for a business trip but not fao a weekend away.

Very efficient but unfortunately, not very friendly!

from Ritabix
I stayed here for just one night and had a room on the 7th floor (one of the refurbished ones).

The staff member I met at reception when checking in was very efficient , looked great but without one iota of personality. My experience of business stays at similar hotels is that one is usually informed of breakfast times and asked if you would like a newspaper etc when checking in. None of this happend.

My room was very pleasant - I particularly liked the bathroom which had one of the best showers I've experienced. The hospitality tray was disappointing for a hotel of the level, with the usual horrible sachets of instant coffee (even though a proper plunger coffee pot was provided). A flat tv screen was mounted on the wall, however I couldnt get the digital channels to work and the instruction leaflet wasn't much help. The bedlinen was ultra cosy and bed really comfortable.

Breakfast, a self service buffet was plentiful but not very hot and not great quality. The staff all seemed preoccupied with no one directing you to a table - I had to ask where to get a cup of coffee.

The foyer is very spacious but also very draughty and the nice open fire doesnt really make any difference due to the size of the space.

Checking out, coincidentally I met with the same member of staff who checked me in the day before. Again efficient but brusk - she gave me an almost embarrassed smile as we waited for my credit card to clear. Can someone please tell them to share something of their personality to the customers!!

good stay

from womble5
Stayed in the Europa on business 2 nights in October. Arrived in a hire car that was valet parked with no problems. Had a new executive room - large, well appointed, clean and good value. Shame about the view of a brick wall but I imagine most rooms are fine in this regard. I found the staff friendly and helpful if a little unpolished. Only faults were an electronic room key that was very tempremental (3 trips to the foyer in 2 days)and lack of anything to drink in the room (ie complimentary mineral water or mini bar). Give eurpoes most bombed hotel a try - you won't regret it!

Excellent Hotel

from G0UDG
On entering the Europa we were very impressed by the decor, the room was excellent and the staff very helpful & friendly even advising and booking a hair appointment for my wife. As for the hotel Restaurant the food was faultless lots of choice for the morning breakfast and the evening meals were excellent also meal prices were to say the least cheap for a hotel of this callibre with food quality certainly far from cheap and service excellent.

As a result of our experience at the Europa we will be staying there on all of our visits to Belfast.

will not be staying here again

from GaryBelfast
did not enjoy my stay at Belfast's so called "premier hotel" i found the staff particulary aggresive and rude , particular in the Lobby Bar where i saw a rather jovial and friendly local bald man i had been enjoying a drink with previously being needlessly escorted of the premises by an over-zealous neanderthal bouncer .

Europa

from mb3
My wife and I stayed in the Europa hotel on the 7th may 05 and went to see the musical "Chicago",next door at the Opera House.
We stayed in a non-smoking executive room,as it was our birthday's,and payed the extra £20 for the privilage.
On arrival the staff were very helpful,and asked if i needed my car parked.I didn't, as i had already parked it in the car park behind the hotel.The last time i had stayed at the Europa there was a concession for guests of the hotel and parking cost me £10 pounds.
When we went to the room it was very clean and had a king size bed,desk,table chair's.However,there was no mini bar or fridge which i was rather disappointed about as i was staying in an "EXECUTIVE" ROOM.however, it was large and well decorated.
We went to see the show at the Opera house which is next door,and the main reason why i chose to stay at the Europa.
The opera house building is a beautiful theatre, and has a very intimate atmosphere.
Following the show we returned to the hotel and asked the doorman to order a taxi,this came very quickly.We where going to a restaurant known as Scalini's .
Scalini's is an Italian restaurant 10 minutes away from the hotel.You only need to book if there are more than 8 in the group.
We arrived around 8pm and there was a que.However, we where seated by 8.30.
The decor and atmosphere is very nice, as are the staff.The menu is quite broad, to suit most tastes, the prices are reasonable and the food is not bad either.
We then returned to the hotel by taxi and spent some time in the residents bar.It was busy and had a good atmosphere.
We had ordered breakfast for the following morning by using an order form which you hang on the outside handle of your room door the previous night.
The following morning I asked room service to bring a jug of water to the room,that was at 9am,I had to contact them 3 times before i got it, 1 hour later, there was no apology when it did arrive.
breakfast arrived a short time later,it was on time,but was not very hot.Breakfast Room service cost £10."Too much"
When we checked out I then discovered that the arrangement for parking was no longer available.parking cost £18."Too much"
We enjoyed our night at the Europa but those little things could have made it a brilliant night.

Not if they paid me for staying!!!!!

from A TripAdvisor Member
I booked the executive room because i wanted a CD player and a safe.
The safe and CD player did not work. I rang reception straight away but nothing got done about it.
I rang housekeeping, who never seem to answer their phone, got a message saying ring reception. I rang reception at 12o'clock and asked for some coffee and milk in my room. Nothing!! Rang again an hour later and told them i already rang an hour ago, still nothing!!!!
Another hour later the maid knocked and asked me if i wanted my room cleaned. She got me some coffee and milk...Only took three hours!!!!
While the room was very clean, i must admit the staff were arrogant, rude and almost slammed the phone down when you had a request.
And to top it all....i paid my bill in cash when i checked out yet they still charged my credit card...I've been trying for two days now to get my money back..i keep ringing them...you've guessed it....they never ring back. Oh yes, nearly forgot, the staff also decided to wake me up at 2300hrs to pick up a tray out of my room..that went down very well..NOT.
If you don't mind grumpy, rude, arrogant staff and made feel like a burden then this hotel might be for you.
I won't go anywhere near the Europa again if they paid me to stay there!!!

Excellent Hotel

from A TripAdvisor Member
My wife and I spent the night of our anniversary in the Europa after we had been to see Chicago in the Grand Opera House which is right next door. The hotel couldnt be more central we were within easy walking distance of city centre night life and restaurants. The room we stayed in was a standard double room with the en-suite to the front and bedroom to the rear but the class was in the decor, wow, the en-sute door was frosted glass, the headboard of the bed was at least 4ft taller than the bed and made up of nice brown suede all padded out, very luxurious. The room was well equipped also with a cool wall mounted flat screen tv as well as having your own ironing board and iron in the wardrobe. We paid a greatly discounted rate for this hotel as a special offer in conjunction with the Grand Opera House.

good hotel

from akkade
i travelled to belfast on business and stayed in the europa for2 nights. as i am a woman travelling on my own i only eat from room serve and i like to stay in a hotel with well appointed bathrooms. the room was a decent size but the bed was great and the bedlinen fantastic.
it has been renovated very recently and it is modern, clean with good bathrooms and good sized ths. there was a problem with room service which took an hour to arrive and gave me something which i didn't order. the next day the receptionist had no roblems about taking it off the bill. breakfast was a buffet, standard stuff and very busy but i have yet to stay anywhere with an outstanding breakfast. i would recommend the europa. it has a great location, close to the shops and right beside the opera house.

Highly recommended

from NYCAlarmGal
I was a bit aprehensive reading the previous reviews about the Europa & am so glad I stayed there.
What a fantastic time I had. Having arrived early the staff were so nice & prepared a room as fast as possible. The concierge went above & beyond organizing a Private tour of Belfast for me and gave wonderful tips about the area. The room was gorgeous, & having stayed in all types of hotels due to my business, this was chock full of extra ammenities. The Breakfast was fantastic one of the best I've had in my travels and the unique history of this hotel made it even more grand. Great Bar/Live Music adajacent to the lobby & all the necessities just outside the door. Would absolutely recommend & stay again.

Top Local Tips for Belfast

open top bus tour take the tour, it costs £10 but tickets last 24 hours, do get off at shankill road and wander through to falls road, taking in the wall murals. After all their troubles the locals are so friendly

Open-top bus tour Hop-on & off for 24 hours for £10 ticket. Do the whole tour first to get your bearings.Witty & informative commentary.See the Titanic docks, Crumlin Road gaol, Falls Road & Shankill Road murals from the times of 'the troubles'

Getting Around Comfortable, mostly scenic 2 hr. train ride from Dublin. Belfast station much nicer than on previous visit-clean, not crowded, helpful staff. Satisfaction with Black Taxi Tours depends alot on driver - one was fantastic, not so lucky last time. Unable to use bus service as the times were not compatible.

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Other names for Europa Hotel

  • europa hotel belfast
  • europa belfast
  • belfast europa hotel
  • Address: Great Victoria Street - Belfast - Northern Ireland - BT2 7AP - United Kingdom
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