Hillside Hotel

, Ventnor, United Kingdom
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Hillside Hotel

, Ventnor
2 star

Rooms: 10

Mitchell Avenue - Ventnor - Islands - PO38 1DR - United Kingdom Hotel Website | | 44 01983852271
4 Traveller

Reviews - Hillside Hotel

10/10
Was a fantastic holliday
Submitted by: Indie in 25/03/09
  • Age Group: 18 - 25
  • From: United Kingdom
  • Traveller type: Relaxation Seeker
As I walked through the front door and Mrs.Hart greeted me I new straight away that I was going to enjoy this holliday. Even though Mrs Hart is nearing 70 she looks 50 and was very enthusiastic when giving the tour. She was very pleasant and offered a pot of tea/coffee on the house! And this was not a small pot either, it was a rather large one! I was then shown to my room, which suited the style of the victorian house perfectly! The furntiure was not new (this is not to say that the furniture was old and dilapidated, it really wasn't) , and it would have ruined the feel of the hotel if it was! The hotel had been recently decorated in the lounge, main entrance area and all the hallways. Each bedroom was decorated individually and always to a high standard (I was invited into other peoples room to have tea/coffee with them!). Mrs Hart was a lovely woman and so were her two daughters that were the waitresses, (its a family run business). I must admit reading the review at the bottom completely dissapoints me. The hotel and staff are not like that at all, I have been here many times. The cleaning of the hotel is done meticulously and precisley, the food and menu are the most amazing things I have ever seen and tasted. Every meal is home made with the freshest of ingredients. AND there is always plenty of choice for vegetarians(I know this as i am a vegetarian myself!) The hotel is dog friendly and they are thoroughly spoiled while they are there. I can't recall smelling dog in any of the rooms and my sense of smell is very keen. I also know that Mrs Hart has spent nearly her entire life running this hotel and she adores it, no place could ever be more loved and cared for. There was one point when the hotel became slightly dirty, but this was quickly sorted out and the cleaner was fired. This was in about 2006 I think. I have have been enjoying this hotel since I was about 10 (I used to come here with my whole family, there was about 5 of us, however I am now old enough to come here by myself). And I am really sorry about critising John who gave the hotel a 2 rating, but spiders and daddy long legs are the same thing, and there were hardly any 1 in a corner maybe, but thats it, the hotel got the highest hygiene rating that's physically possible. They got a 5 star from a health and safety organisation. Most of the hotels rooms by the way have an amazing sea view and yes on the occasion you can hear a lorry trying to get up the hill, but there is nothing that can be doen about that, they can't move the hotel and they can't change the outside of it as it's a grade 2 listed building. I must say that I will keep on hollidaying at this hotel as long as Mrs. Hart runs it! IT IS A THOUROUGHLY MOST AMAZING PLACE TO COME ON HOLIDAY!!
9/10
Hillside Hotel, Ventnor, Isle of Wight
Submitted by: Dennis Moor in 30/10/07
  • Age Group: 60 +
  • From: United Kingdom
  • Traveller type: Family Traveller
Having read som of the reviews of this hotel AFTER booking, we were a little apprehensive. No need. We only had two nights here this time with our young children and partner and elderly granny, six in all. The hotel was warm as was the welcome from Mrs. Hart. Our little dog was made especially welcome. We saw little sign of cobwebs etc as mentioned on one report and our bedrooms- and all other rooms - were clean homely and comfortable. The breakfast was superb and piping hot and our evening meal was prepared meticulously and absolutely delicious. The views over Ventnor from under the thatch were inspiring and the gardens were a joy to relax in. We can thoroughly recommend this hotel and- as we noticed in the visitors book that many others had written - will be back.
7/10
Calm and relaxing
Submitted by: Ted in 23/10/06
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Mature Couple
Situated just out of the main town, Hillside gave us a view over the rooftops to the sea. The hotel is, as may be anticipated, on the side of a hill, which provides a tough test for the lorries struggling loudly to conquer the climb. Brenda Hart is the resident owner of Hillside and she wellcomed us warmly with a pot of tea. She is a completely natural person and a provider of freshly-cooked, high-quality food. My wife is vegetarian and she was well pleased with the changing menu and the quality of the food, all of which was well presented. This 2 star hotel has 10 rooms and so it would not be a good sign to see a vast menu which would indicate reliance on freezer packs, so a short but adequate menu heralds good food. Maybe the vegetables tended to be slightly over-cooked; a minor and personal criticism. There is a keenly priced wine list which again is more than adequate.
The public rooms are all very welcoming, comfortable and appropriately furnished for the period of the house.
Our room was at the top of the house, just under the thatch, which was, perhaps the reason why we found it too warm at night, even with no heating on and the windows open. The room was quite small, with a bathroom cunningly squeezed into one corner. Basically adequate, the room was now 'tired' and in need of revitalising; it had suffered from almost-finished DIY projects - the room door and architrave had been changed around and there were the scars of its' previous orientation. The paintwork throughout was well-worn, and had not been professionally carried-out initially. The bedroom furniture was really only fit for the rubbish tip.We had a good laugh at our bed, which was actually a cheap-jack pine affair, broken, previously repaired in a bodge-up fashion; perhaps not up to the vigour of more youthful occupants! So again the word has to be 'adequate', bearing in mind the tariff.
This small hotel, really a guest-house, is fine for a short break of a few days; good points are the food, welcoming and helpful staff, and the comfortable public rooms; downside is the bedroom we had, which was poorly decorated and furnished - but there again it is only for sleeping in. We had a pleasant stay.
2/10
Cobwebs
Submitted by: John in 24/08/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
Ok, so this wasn't the most expensive hotel during the peak season, nor was it the cheapest and the owner was friendly and welcoming. But, it was disgustingly filthy. We stayed for 4 nights and this was 4 too many. The dining room had spiders, daddy longlegs and cobwebs hanging from the ceiling. My wife screamed at one point over breakfast as one spider descended from the ceiling into her cornflakes! Dead flies all over the net curtains. Absolutely no excuse for this and it actually put us off our food. One of the waitresses we could hear loudly slating some guests for arriving for breakfast late (i.e. 9.25am). Breakfast is 8.30 to 9.30, therefore this isn't late my dear. She was so rude too. Finally, fair enough, the hotel advertises that dogs are welcome. However, our room had such a strong smell of dogs, we had to buy 2 scented candles to try to remove the smell. Overall, a disgustinginly dirty hotel that could be lovely if a little effort was placed on the cleaning. The only positives were the friendly owner, a good full English and one friendly waitress.
 
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