The Marton Hotel

, Guernsey, United Kingdom
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The Marton Hotel

, Guernsey

Rooms: 25

Les Vardes - Guernsey - Islands - GY1 1BH - United Kingdom (0 481)720971
10 Traveller

Reviews - The Marton Hotel

2/10
You have been warned!
Submitted by: Rui in 02/08/10
  • Age Group: 4150
  • From: United Kingdom
  • Traveller type: Weekend Breaker
My fault for not doing proper research but you Dear Reader - You have been warned! DO NOT STAY IN THIS SO-CALLED GUESTHOUSE (its not a hotel by any stretch of the imagination). And within the classification of guesthouse it only gets 2 stars, and none by me!
On arrival a stern, unwelcoming woman hands you your room key and requests you fill in the guestbook. “Breakfast between 8 and 9.30am” says the woman. The attitude of an unhappy, possibly under-paid all-in-one member of staff, is only the beginning of what you are to experience should you not be immediately put off and decide to turn around at the sight of a stained carpet, dated faded bamboo leftover sofa set arranged against the walls of this low ceiling....lobby, for lack of a better word. And above all there’s the smell: an old, unaired dirty place.
Through a narrow corridor lined with a busy-pattern worn out carpet, after some right and left-turns, down some steps and through different ceiling heights you eventually get to the allocated room.
Now here is a sight for sore eyes, one that makes you wish you were a hotel inspector equipped with a camera and test tubes to collect samples for later analysis. Your senses certainly lead you to conclude staying in this establishment is not a good idea. Too late for me.
This room resembles a late 60’s, early 70’s interior with a bed that is not quite double, more of a 4 foot 6inches covered with an early 80’s all-over printed duvet cover with matching pillow covers. Now, the bed doesn’t quite fit in what once was a full double bed slot on the wall, fitted headboard painted white, equipped with a radio, remarkably still in working order…if you really insist on listening to it. To complete the gap, there is a small faded velvet(teen) stool. After inspecting the actual sheets made of a large percentage of man-made fibre, where I came across not one but two long human hairs my instinct told me not to step on the carpet barefoot. The overall feeling is that a very basic quick turnover takes place between guests and no attention given to proper cleaning.
There is the smallest basic remote-controlled television with four channels which sits on a melamine corner shelf, an aluminium tray with a kettle and the necessary essentials to make yourself a cup of tea or coffee.
The room has no noise insulation and, if you are lucky as I was, you can control the arrival time of your side neighbours and the bed movements of the one above. The bathroom is appointed with the very basic essentials…all in matching period avocado. But it looks fairly clean.
Despite stating there is free wi-fi, I was not lucky enough to have it in the room, having instead to go to the aforementioned lobby to be able to log on. (By the way I did ring in advance and they told me it would be available in the room).
On the morning after your body complains of the uncomfortable mattress and hard pillows you have put it through, it is now time to give the same treatment to your stomach.
There is the inclusive breakfast which you are not forced nor advised to have. I did though. I suppose you get what you pay for and so, for £72 per night for a double occupied room on what is effectively the height of the Summer season, I did not expect the ingredients of the said breakfast to be hand baked, organic, freshly squeezed and so on. However, once you have given the ever welcoming woman your preferred choice for the day, this same order gets repeated loudly once she enters the adjacent kitchen so that all your fellow guests may control exactly what you have favoured. Apart from some cereal varieties there are also some juices, three choices of toast, egg (not eggs), baked beans and sausage (not plural either) and smoked fish. The end result, regardless of what your choice is, is unremarkable and you feel you should have done your health a favour and abstain from it all.
One other word of warning if like me you make it until breakfast: do not under any circumstance choose just any breakfast table, oh no! You MUST have the one that matches your room number or Matron will be telling you off in front of all guests!
This place, as it stands, should be written off and only allowed to re-open once everything in it, including Matron and her attitude, have been duly retired!
If you are in the business of providing a service whether it’s a five star hotel or a budget Bed and Breakfast and ask your guests to pay accordingly, you should also ensure you do your part of the deal. The Guernsey Board of Tourism (or the entity responsible for the island hoteliers) should perhaps enforce some standards and close down “establishments” that tarnish its otherwise great reputation.
3/10
Misleading
Submitted by: Warren in 09/06/09
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
This is not a Hotel! When we arrived i first noticed the '3*' sign outside had had two of the stars scratched off and that about sums it up. Our bed was only made 1 morning of our 3 night stay, wall paper peeling off the ceiling and a very stern manageress! when i raised my concerns i was advised the sign had been vandalised - probably by a previous resident - and was told the Marton was not a Hotel just a Guest House. No apology given even when i suggested that they contact all holiday websites to advise them that the venue was being advertised as a Hotel. Fine if you want to really do things on a budget but if i went back i would pay an extra £10 a night and stay somewhere else.
5/10
Standard
Submitted by: Mrs s Barber in 26/05/06
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Weekend Breaker
Hotel was clean, up the top of a very steep hill. The back rooms have a great view over St Peter Port. Friendly when you get to know the owner a bit stern at first. Good choice for breakfast!
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5.2/10

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"You have been warned!" - Rui

"Misleading" - Warren

"Standard" - Mrs s Barber

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