Hotel Hougue du Pommier, Guernsey, United Kingdom

Explore Guernsey

 

Popular Travel Destinations

Recently Reviewed Hotels Around Guernsey

Hotel Hougue du Pommier, Guernsey

Traveller Reviews

Rating

4.8/10
Hotel Hougue du Pommier

Official Contact Details - Hotel Hougue du Pommier

  • Address: Hougue De Pommier Road - Guernsey - Islands - GY5 7FQ - United Kingdom
  • Phone: (0 481)256531
  • Email:
  • URL: http://www.houguedupommier.guernsey.net/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 43

"Anybody who visited this Hotel before March 2009 should certainly go back for another visit. The..."

"Having read previous reviews i was a bit concerned prior to our holiday but thankfully my worries..."

See All Reviews

Check Current Prices & Availability

dd/mm/yyyy dd/mm/yyyy
Check Availability
Please turn off your browser's pop-up blockers to see all offers

Reviews - Hotel Hougue du Pommier

10 reviews (Showing 1 - 10)
Review this Hotel

Rating:

9/10
Thank you
Submitted by: Chriss in 10/08/09
  • Age Group: 60 +
  • From: United Kingdom
  • Traveller type:
Anybody who visited this Hotel before March 2009 should certainly go back for another visit. The New Management and Staff are to be congratulated. Our room had a lovely view of the wooded grounds from our balcony and was very comfortable, clean and serviced daily. The food was well cooked and the Chef came round to guests tables most evenings to ask if everything was satisfactory. We would certainly recommend this Hotel with The New Management and Staff making our first visit to Guernsey a great holiday.
 
Was this review helpful? Yes - No
Check Rates and Availability for the Hotel Hougue du Pommier

Rating:

9/10
Thoroughly enjoyed our stay
Submitted by: Jenny in 09/30/09
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Mature Couple
Having read previous reviews i was a bit concerned prior to our holiday but thankfully my worries were unfounded! The new management have obviously really improved the hotel and we thoroughly enjoyed our stay. The staff were always friendly and helpful and couldn't do enough for us. The hotel is in a good location and has good facilities. We had very good breakfasts each day and could have as much or as little as we wanted. Our room was comfortable and clean. I would recommend this hotel to anyone and will certainly go back!!!
 
Was this review helpful? Yes - No

Rating:

8/10
What a difference
Submitted by: Jennifer in 08/26/09
  • Age Group: 60 +
  • From: United Kingdom
  • Traveller type: Mature Couple
All references to this hotel before new management in March 2009 should be erased. The hotel is now comfortable,(no need to upgrade )friendly, good food, plenty of staff, luggage carried to rooms. A traditional Guernsey welcome when so many hotels have succumbed to the " corporate makeover" We shall be back.
 
Was this review helpful? Yes - No

Rating:

1/10
Bizarre, Awful, Unwelcome, Dirty, Don't Go!
Submitted by: Darren in 03/25/09
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Business Traveller
Upon arriving at the HdP the first thing we noticed was the lack of helpfulness and down right rudeness of the Manager. Over our 3 night stay his abnormal behaviour became more and more apparent. Upon entering our (dirty) rooms we founds them to be poorly lit, nothing worked (TV, hairdryer) and my colleague also had the pleasure of finding a used sanitary towel in his bathroom. On one night we became locked out of our rooms as we were given the wrong keys to open the outhouse building. Realising this we went to reception to advise only to be shouted at for suggesting the keys were wrong in the first place. On another night we came back at around 11-12pm after a long day at work only to be told to go straight to bed because the manager wanted to go to bed. Not sure why we had to go bed when he did. This was after being denied my belongings which were behind reception which I did need for the early morning departure. After going back outside I realised that the manager had not gone to bed at all so decided to confront him regarding my belongings only to have them passed to me without a single word said and an expresion of disgust on his face. No idea why I couldn't just have them back in the first place. This place has left me a very foul taste about Guernsey. I have also reported this place to the Guernsey tourist board it was that bad. I could go on and on about this place. In short, DO NOT STAY AT THIS HOTEL!! And do not be fooled by the website, it is absolutely nothing like what the Hotel really is. I am also not really the type of person that would normally write these reviews but I feel as though this really needs to be said so that you do not make the same mistake as what we did by choosing this hotel
 
Was this review helpful? Yes - No

Rating:

1/10
Disgraceful
Submitted by: Food Lover in 02/02/09
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
This is the worst hotel I have ever been to. do not go there, the owner bullies his staff and is rude, the food is uncooked or overcooked and the staff are rude. they bring food to the table you did not order and try charging you for it. the chips are days old and recooked time and time again. the prices are expensive 15 pound per meal. and to top it off the whole family were ill all evening
 
Was this review helpful? Yes - No

Rating:

1/10
No Hope Hotel
Submitted by: Dave in 12/04/08
  • Age Group: 51 - 60
  • From: Ireland
  • Traveller type: Retired
Awful stay would not recommend, the hotel did not have a clue what he was doing. Served me bitter in a Fosters glass, he was rude to his staff, sold out off date crisps and when I challanged him about it, he told me to leave. I would strongly suggest avoiding this hotel.
 
Was this review helpful? Yes - No

Rating:

2/10
2 STAR HOTEL
Submitted by: Mark in 10/22/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
The hotel is over rated because this is 2 star hotel not 3 star, so don't believe signs in the hotel or outside. We stayed there for 3 nights. The room was cold and the manager rude, it seems like he doesn't know what he is doing. Don't go there.
 
Was this review helpful? Yes - No

Rating:

4/10
Over rated
Submitted by: Hazel in 08/13/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
True we booked through Air Miles but I was thoroughly disappointed with this 3 star hotel. More a B & B than a Hotel! Our room, clean but dated, no remote control tv, and only 4 channels. Breakfast (the same limited menu each day) 7.30 to 9am. No thanks on holiday! Thin tiny towels and cheap toiletries. Even the Holiday Inn Express can manage luxury towels and Dove shower gel! And we had to carry our own luggage up and down steep stairs. We love the Merton hotel in Jersey, also 3 stars, fantastic facilities. This is one is just over rated. There were superior rooms for an 'extra' £32 per night. On top of the £105 already charged. Not that we were offered one. My husband adored guernsey so we will return to Le Friquet or Peninsula hotels, they were much more in keeping with a 3 star rating.
 
Was this review helpful? Yes - No

Rating:

3/10
Basil Fawlty rides again!
Submitted by: David in 06/23/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
Beautiful location. Interesting building (although all rooms very poorly lit, so very dull)The new owner (since 2007)was very rude to his staff,inefficient dealing with guests and offered absolutely no apology for the various things which went wrong (poorly -or uncooked food, cold tea at breakfast,slow service, no service. Shame, the hotel could be a winner if there was a decent manager there.
 
Was this review helpful? Yes - No

Rating:

10/10
Good
Submitted by: Alice in 04/06/06
  • Age Group: 18 - 25
  • From: Greece
  • Traveller type: Family Traveller
Very nice hotel I would love to go there again very soon the service is great. Plus my sisters boyfriends mum owns it !!!
 
Was this review helpful? Yes - No
Check Rates and Availability for the Hotel Hougue du Pommier

Want to see more hotels? View all hotels in Guernsey

(hotels)loading

Thank you for your review of the Hotel Hougue du Pommier

We will review your submission shortly. If it meets our review guidelines, we will publish it to the site.

Booking inquiries or messages meant for the staff of this property will NOT be forwarded through this form.

When we approve the review, we will send you an email.

Please note that we will publish only your firstname and no other personally identifiable information (including your family name or email address).

Review & Rate the Hotel Hougue du Pommier

Have you stayed at this accommodation? Share your experience by reviewing this property's rooms, location, amenities, and services.

Booking inquiries or messages meant for the staff of this property will NOT be forwarded through this form.

Fields with an * are required. Errors will be indicated in red

already a member ? (Won't be published)
Forgot password ?
(ex: Great Service & Staff!)
(As a reminder, you can review the price, location, rooms, restaurants, bars, staff, services)

Too many UPPERCASE letters

TravelLibrary does not publish reviews that are written with too many capital letters. Please use the button below to convert it to Title Case or edit your review yourself.

Photos

Do you have any photos your fellow travellers might be interested in ?

[x] Click on any uploaded picture to remove it.

NOTE: If you represent the management of this property and would like to respond to a review, please use the management response form.


Close

Forgot Password

Enter your username and we will email you your password.

(hotels)loading