Nobody to help you carry in your luggage, no one at the desk that tha can answer any of your questions, no formal concierge, but worse, refusal to acknowledge that a conceirge or at least someone with ability to answer questions to the traveller is obligatory for a 4 star 'gold' in fact, they call themselves...instead, for the rate you pay, they tell you to go look it up on Google, be sure to ask for the Password when you check in, or you will have to go get it yourself, rooms have no ventilation -- you can adjust by adjusting the balcony doors and windows -- that is if you can get them open. If I write more, I may have to pack up and leave tonight, especially since their check out time is emphatically 10:30. I'm just not clear any more as to what a 4 Star Hotel is. I'm scared to ask if I can print something as in a business office, for fear it will frustrate my attempt to have check in here, thinking I would get work done here, better than at the very friendly 2 and 3 stars down......
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