The Castle Hotel, Windsor
Reviews - The Castle Hotel
Read 421 additional reviews of The Castle Hotel at TripAdvisor.
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Historical Traveller Reviews of The Castle Hotel
Great Experience!from karwiz
New Year Celebrationsfrom nordicfox
The room was comfortable and clean , with a small sitting area.
Bathroom was compact, clean and everything worked.
Staff on reception were helpful and friendly.
The Ball included dinner and the food was well above average
for mass catering. The waiting staff were friendly and efficient.
Breakfast was included with a good selection including cooked.
The hotel is in the high street almost opposite the Castle.
Most places of interest, pubs and restaurants are within walking distance. The hotel has free car parking for guests.
We enjoyed our stay at this hotel and would return again.
Modern, spacious and friendly...from NicReading
Pricey but nicefrom _________________
Only complaint is that it felt like it was more geared up for conferences than other guests. However I was here on a conference and therefore happy with the experience.
Rooms - I was upgraded to a Suite, which to be honest I wouldn't have known was an upgrade if I hadn't been told. All nicely kitted out and very clean.
Food - Our group dinner was fairly average, the usual dissapointments of mass catering. Breakfast was ok, but service a little slow.
Location - perfect for Windsor
Service - excellent throughout
Only complaint is the extra £2 charge for paying by card. I really don't see why this is necessary. Seems like a stupid thing for a hotel to do as the guests last experience is one of anger!
t stay againfrom helia
Lovely Hotel - GREAT LOCATIONfrom jenny_wren99
I found the staff to be very helpful - I booked via email and although I had booked a double (my mistake!) they moved me to a twin room. Nothing was too much trouble.
The hotel has been recently renovated so all the rooms are nicely decorated and clean. The hotel faces Windsor Guild Hall and is about 2 minutes walk from the castle entrance - so the location is perfect for anyone planning to site see.
We ate in the restaurant one night which I'd definitely recommend - the food was exquisite!!
Some of the other reviews complain about service at breakfast – not a problem we encountered. The hot food arrived within 10 minutes and cups of tea appeared after about 5 minutes.
Overall I'd definitely recommend a stay here - right location, helpful staff and incredible food!!!!
Great Location but Breakfast was awfulfrom Countcost
Crapfrom A TripAdvisor Member
If you want a plesent stay, stay at Frimley Hall Hotel, Macdoanld hotel. The service was excellent and is still very close to Windsor
At Macdonald Hotels we review and respond to all guest feedback and endeavour to remedy any dissatisfactions promptly.
Our recent score in our company "Mystery Guest" audit put us 4th in company out of over 60 hotels and our staff have been congratulated on achieving their individual scores ranging from over 80% to 100%.
We are also pleased to report very positive reactions to our recent refurbishment incuding new guest amenities and services.
Absolutely great hotelfrom Zipperhead2003
We were going to have a meal there in the evening but the cost put us off and also the 12.5% service charge, also the restaurant was empty - it was the 30th December so quiet most places.
The breakfast was superb, the room overlooked the main street in Windsor opposite the castle so plenty to look at!
Car parking was free and all this for £109.00. Such good value for money.
We ate in a restaurant called "Browns" down by the River Thames - we would highly recommend this place. The meal was one of the best we have had for ages and only £10.95 each.
We will be going back to both of these places again!
Really nice hotelfrom marcruse
Only two gripes: 1st floor is mixed smoking/non smoking. Our neighbours were late night smokers and somehow it meant our room absolutely stank when they lit up. Finally, reception did the old trick of adding £25 to the bill - but when queried nobody (not even the general manager) could tell what it was for. We have had this problem before with Macdonalds Hotels that are booked centrally. I think it's the local management's way of getting a bit extra - so watch out!!
Top Local Tips for Windsor
Oldl Book Store Across the bridge to Eton, there is a cute little antique book shop. If you love books, go there. My daughters pick up one or two books everytime we go. Lovely and some real great buys there.
Great restaurant There is a great Spanish tapas restaurant in the train station area. It is in the open air but even in December when I have been there they have space heaters and you are always nice and warm and the food is wonderul.
Windsor is worth a tourist visit I live near Windsor and a few years ago I thought it was getting a bit sleazy however in recent times there has been a lot of sympathetic redevelopment such as the twee little plaza built into what used to be a grotty old train station. If you're a tourist visiting the general area I think Windsor strikes a nice balance between cost and entertainment value.
Other names for The Castle Hotel
- accor castle windsor
- Address: 18 High Street - Windsor - England - SL4 1LJ - United Kingdom
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