Moonfleet Manor Hotel, Weymouth, United Kingdom
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Moonfleet Manor Hotel, Weymouth
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Official Contact Details - Moonfleet Manor Hotel
- Address: Fleet Road - Weymouth - England - DT3 4ED - United Kingdom
- Phone: 44 01305786948
- Email:
- URL: http://www.moonfleetmanor.com/
- Official Website:
- Hotel Class:
- Rooms: 39
"We went to this hotel for a 'luxury' bank holiday weekend treat with the children. The only good..."
"I thought this hotel to be greatly overpriced and tatty. We paid £325 a night for two poky, hot,..."
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Reviews - Moonfleet Manor Hotel
6 reviews
(Showing 1 - 6)
Poor Accomodation, drippy staff and overpriced
Submitted by: Naomi in 09/10/08
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Family Traveller
We went to this hotel for a 'luxury' bank holiday weekend treat with the children. The only good thing was the weather. The hotel is run down and tatty and certainly not 'luxury' as it claims. The childrens areas need redoing as they are ok but again not luxury. Fortunately, we could play outside but you would not want to be there in the rain. Pool is poor, my school in the 1980s had a nicer pool and the food was over complicated and I came down with what is suspected as food poisoning. I was very ill for 24 hours! We will not return. This is nothing like Wooley Grange!!!!!! The hotel manager is also not professional. Other staff are jolly, but we never received our afteroon tea cakes, just tea cups and plates and were told the staff were too busy and to go and fetch our own cushions for the sunloungers from the creche cupboard?!!! Do not waste your money.
Tatty and overpriced
Submitted by: Nicki in 11/09/07
- Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Family Traveller
I thought this hotel to be greatly overpriced and tatty. We paid £325 a night for two poky, hot, interconnecting rooms - the sort of rate one would expect to pay in a top London hotel!
Its redeeming features were friendly (albeit drippy)staff and fantastic dinners (although breakfast was average). It needs a complete overhaul or else a serious review of its rates.
Shame about the customer service
Submitted by: Emmi in 03/07/07
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Weekend Breaker
Wasn't all bad. Beautiful and characterful accommodation. However, from the time of booking was an (expensive) fiasco - so disappointing. paid £250 for Deluxe room. It was large, but not like the photos in the brochure. verging on rude and inexperienced reception staff. my impression was stingey and money-grabbing attitude permeating throughout. food's good. definitely wouldn't bother going again or recommend it to anyone else. 'Beach' is taking it a bit far.
Very relaxing
Submitted by: Alan in 04/23/06
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Family Traveller
Had a lovely time. The food was excelent. Baby monitoring meant we could relax and enjoy our meal. Our room was fantastic, however, we were upgraded from the cheapest room to one at almost twice the price at no cost or mention to us. Staff were very helpful. Location was relaxing, and there is definately plenty to do for children. Only negative comments were that the swimming pool area was a bit tatty and the bread for the evening meal was not fresh. If you are not taking children it is possibly not the place for you and if you are very tall you might have problems hittig your head in the rooms.
Disappointing facilities
Submitted by: Alison in 04/13/06
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Family Traveller
This hotel is in a lovely place (if fairly isolated) but the pool, so-called 'spa' facilities and children's activities were very disappointing. The room we stayed in was also very small. We were there as a couple but the room was supposedly able to fit in a child (this is billed as a family hotel). If we had brought our child with us, we would have been falling over each other. It is a charming hotel and very relaxing however. But it feels quite shambolic and the beauty therapists, although lovely, are working in very outdated surroundings. They should really concentrate on this - they're missing a huge trick!
Doesn't quite live up to our expectation
Submitted by: A Travel Library User in 02/27/06
- Age Group:
- From:
- Traveller type:
We were looking forward to a return visit to Moonfleet Manor, following our first stay a couple of years ago. The luxury family hotels are usually good, if fairly expensive. I have to say that we have been disappointed by the facilities this time around. Decor which looked quirky and distinctive last time around is now looking tired and, in some cases, grubby. The flooring in our hotel suite was stained and worn, the bathroom was not up to the standard of a 'luxury' hotel. There's a musty smell about the place which I found a bit off putting. The facilities could really do with an upgrade - the swimming pool and changing facilities are poor, and the children's 'den, where you can leave little ones for up to two hours, has no natural light and again looks 'tired' and a bit depressing, especially when compared with the wonderful facilities other 'family friendly' hotels now offer.
Moonfleet Manor's only redeeming feature, from our perspective, was the food and dining room service. We had two excellent meals, with great service. However, next time we'll try the Ickworth, where I think a a substantial investment has been made. The 'luxury family hotels' tag sets a high expectation - for my money Moofleet Manor doesn't quite live up to that expectation.
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