Miller's at Glencot House Hotel

, Wells, United Kingdom
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Miller's at Glencot House Hotel

, Wells
5 star

Rooms: 14

Glencot Lane - Wells - England - BA5 1BH - United Kingdom Hotel Website | | 44 01749677160
1 Traveller

Review - Miller's at Glencot House Hotel

Very Poor Customer Care
Submitted by: Deborah in 21/04/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Special Interest/Event
I have stayed at this hotel every year for the past 5 years. I always go to the Glastonbury Festival and as accommodation is at a premium I book the hotel a year in advance as we leave to ensure we have accommodation for this event. Loved the hotel so much that we always stayed there even when the festival wasn't on and we always booked extra days so we could relax there.
The hotel has sadly changed ownership and has deteriorated considerably as a result. Despite our booking the new owners deny having a record of it (how convenient) and despite having vacancies they refuse to allow us to stay as they are actively seeking a 'block booking'
The new owners, the Millers, have also increased the cost of a stay - we were paying £125 per night for a beautiful room - now they require £265 per night - that's if you pass whatever criteria they are using to vet their customers.
It's sad to see such a wonderful hotel deteriorate under the ownership of what appears to be very greedy, uncaring people who couldn't care less about their regular customers.

Top Local Tips for Wells

Mulberry Factory Shop Take a trip to Shepton Mallet if you like Mulberry - their factory shop is on the A37 and there are some amazing bargains to be had!!

Lovely food Hotel has good food

Ebbor Gorge Take some stout shoes and walk the long trek in Ebbor Gorge. It's beautiful and the view from the cliff really something special


Other names for Miller's at Glencot House Hotel

  • millers at glencot hotel
  • hotel millers at glencot
  • glencot house
  • Address: Glencot Lane - Wells - England - BA5 1BH - United Kingdom
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