The Park Royal Hotel, Warrington
Reviews - The Park Royal Hotel
Read 313 additional reviews of The Park Royal Hotel at TripAdvisor.
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Historical Traveller Reviews of The Park Royal Hotel
Really rather poorfrom pintpot
Perhaps I should have been suspicious when there was plenty of room availability at 24 hrs notice. First impressions weren't that bad as I drove up, and the room was OK - standard business travellers' hotel stuff - but perhaps I should have paid more attention to the signs apologising for the lack of bar/restaurant facilities whilst they upgraded
I expected perhaps some hoardings but full facilities still in place, but I was very much mistaken - there is no bar at all and the "restaurant" was a temporary affair in a conference room - and felt like it
I didn't eat there in the evening as I wanted to watch the football - since they didn't have a bar, still less one with a TV, I had to nip down the road to the nearby Travel Inn, but I ate in the morning. Breakfast food was ropey and the service very fussy (look, I'll refill my coffee thanks, LEAVE it alone). Things didn't improve at the conference - the business of replenishing water and coffee pots was very amateur and debris was left strewn around for a long while
Lunch food was OK but all in all it was a poor experience and the lack of any attempt to replace bar facilities really isn't good enough. I should have stayed in the Travel Inn for twenty quid less - after all, they have clean comfortable rooms too and that's all this place offered
Our priority is the comfort and enjoyment of our guests and it is most regrettable that we have failed in fulfilling your expectations during your stay.
Thank you for your comments and I hope that we will have the opportunity to restore your confidence in the hotel in the future and assure you of our commitment to the quality of both service and standards.
Great facilities but too noiseyfrom djoSurrey_uk
The hotels facilities, swimming pool etc are fantastic and are well worth a visit
The proximity of the hotel to local attractions like Chester Zoo, Liverpool ...and my parents (though this is probably not the reason for you to stay) make it an ideal choice
We had a deal where dinner on the first night was free for my wife and I and breakfast was included for us and the kids. The service and staff were both friendly and approachable
Now for the bad point...
Given that the hotel looks relatively new the creaky floorboards in our room and more specifically the ones in the rooms below and above were horrendous.
At one point in the night my wife woke up and believed that there were other people in our room.
Believe me this is not the case of either us being very light sleepers ( I can sleep on crowded trains/airport terminals etc) nor was the noise due to nuptials - It was simply caused by people walking across the room!! I am not for any instant complaining about the people above or below us as we possibly made as much noise as them by simply walking across the floor.
I would suggest the hotel staff equip themselves with hammer and nails and sort out the problem for an otherwise good hotel.
Appalling and dangerous electrics.from A TripAdvisor Member
I would not stay here again. In my opinion the place is an accident waiting to happen.
I was obviously most concerned to read that you found our appliances were showing out of date safety stickers. I have fully investigated these comments and can confirm that all appliances within the hotel are fully tested to the legal requirements and display the relevant stickers to state this.
Anytime a guest raises a health and safety issue it is my top priority to ensure corrective action is taken immediately and I can assure you that at not point would we provide dangerous equipment to our guests.
Very nice hotelfrom RojandPea
We found the staff to be most helpful. The leisure facilities were excellent, contrary to other reviews on this site. The leisure facilities compared favourably with many other hotels we have stayed in.
Our only possible criticism would be the breakfast but even this we would still rate as fair.
We found the bar a nice comfortable area and the prices were reasonable.
We would not hesitate to stay here again.
turned out okfrom 2daysaway
Average room from what I have seenfrom honeymoonin
First impressions were good. The hotel looks very nice. Friendly staff. It has a nice restuarant and very good bar food.
The beds were about average for the hotels I have stayed at in the UK. It seems that they are older and a not real firm. The pillows are very thin and not very comfy. The floor creaks when you walk accross it. Same thing for any room above you, so get used to the sound of it.
The showers seem to be above average. Strong water pressure, clean, plenty of supplies. The more pressure, then the more the shower curtain floats around and aginst you.
Overall I would say that it is a nice place to visit for the ambiance, however I would find a nicer bed with softer pillows if you want a great nites sleep.
Plus, at a rate above 90 a night, I would image another room for the price would be easy to find.
Following the hotels acquisition by Qhotels February 2005, we are delighted to announce that the first phase of the Park Royal Hotels £3.5 million refurbishment programme has been completed and we now have 138 luxurious bedrooms, therefore rectifying the issues this guest has highlighted regarding the bed and furnishings.
We are also delighted to announce that we have 4 new boardrooms that can cater for up to 12 people. The second phase is well on the way as work has started on the hotels restaurant, lounge and in the leisure club.
Pleasant place to stay with some minor imperfectionsfrom Paul8billion1
There was a minor hiccup with checkout - my card was declined. When I pointed out that they'd already taken an authorisation when I checked in, she used that and everything was fine. I am slightly peeved that that wasn't done anyway, as that should be standard procedure. So it's worth making sure you remind them then, otherwise you may find your available funds tied up for a few days.
It is worth asking for an extension on the checkout (it seems easy to get it extended to noon), if only to have some quieter time in the pool area (kids' times are restricted).
Pool area is particularly nice - very large pool, good spa bath, good sauna and good steam room. Lounging area is nice but the chair pads could do with replacing. Changing area large; take a £1 coin for the locker (returned).
As for the room itself, bedding and curtains were significantly more flowery than my taste but everything was comfortable and we had a good sleep, which after all is the main purpose of a hotel room.
Curtains were not attached to rail correctly, making it difficult (but not impossible) to pull them closed properly. Also, curtains were not black-out, which would have been better for my partner. Even with windows shut could plainly hear motorway nearby; when we have stayed at hotels nearer to motorways we have not been able to hear that.
TV took more figuring out than in other hotels. Had the standard 5 channels plus, Radio 1,2,4, Key 103, Sky Sports 1-3, Sky News and Nickelodeon. A selection of films and porn available at extra cost.
There are three phones, including one in the bathroom. The bath fills spectacularly quickly. Shower is surprisingly powerful. As is often the case, we could do with more towels.
Hotel suffered mild outbreak of illiteracy in notices about "satalite" channels and "personnel" items, but otherwise very professional particularly the Quintessential branded items.
Didn't eat anything from the hotel; rate didn't include breakfast.
There is a nice pub down the road.
Massive car park, lovely area.
On the whole, fairly average for the price band with the annoyances balancing out the nicer surprises.
PS - This is the same hotel as the "Park Royal International Hotel" also listed on TripAdvisor.
Overpriced and incompetentfrom A TripAdvisor Member
Excellent hotel, quality servicefrom travelinpringles
Good hotel with great leisure facilities - but bar a rip offfrom NinaS
Top Local Tips for Warrington
Ask for information Do not be put off with unusual rural destinations, serendipity comes to mind. Always ask hotel staff to recommend their favourite local restaurant of local attraction.
Location Very convenient for motorway
eat local bring cash. go to the pubs for meals they are much cheaper. the roads are very dangerous at night. the nearest cash machine is at the pub, take money with you before hand, they do charge for withdrawls.
Other names for The Park Royal Hotel
- park royal warrington
- park royal hotel warrington
- hotel park royal
- Address: Stretton Road - Warrington - England - WA4 4NS - United Kingdom
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