We have just come back from a 2 night stay at lincombe hall and thoroughly enjoyed our stay. The dining room staff were spot on as were the reception staff. I agree with some posts that the hotel does need some maintenance doing,but the odd rough edge here and there can add to the charm as long as you dont get your knickers in a twist and concentrate on enjoying yourself rather than moaning. My only moan was I could have done with a couple of more days.
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We have stayed at lincombe hall several times in the past but not been there for a few years... We could not believe what has happened to the facilities of the hotel in such a short time. Upon arrival, the tennis courts looked shabby and these only had just been re-done last time we stayed. We had paid the top rate for the gold star rooms and found the twin room, to smell bad of dogs and dampness. The children refused to use their bathroom and ended up using ours, which looked very tired but after it was cleaned by us using our own cleaning products we had bought, it was then usable. The chairs outside on the patio only had three legs and where used to be bedding plants, we found were full of weeds and cigarette ends. Basically the whole area needed updating and cleaning. They advertise the indoor pool on the web site as NEW, but has been there for many years and found it to be totally unacceptable standards for something which should be new and clean. Litter was scattered everywere and what looked like tissue and excrement under one of the radiators, which we presumed by the state of which it was left in, we came to the judgement it had been there for some time. The whole experience was a big let down and we would recommend you choose another hotel if your staying in the torquay area.
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Spent a week at the Lincombe Hall Hotel with two children. Food improved as the week progressed and the dining room staff were very pleasant. Our room had seen better days, like 1929. In need of a general overhaul as is the hotel, the exterior is desperate for some maintenance and the tennis court requires weeding!! Lack of imaginative evening entertainment, pool table requires leveling (not seen spirit level since 1929). Having said all of that, the pool and gardens were very relaxing, but maintanance is an ONGOING concern and should be carried out.
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What can I say - this is the worst hotel we have ever stayed in. We arrived to find that the room we had booked had been flooded and no one had bothered to inform us. We were moved to another room, which had dampness in the corner and the furniture was scratched and shabby. The children were expected to sleep on camp beds. I was informed that most people would find this exceptable (not me). We didn't even spend one night there. We found an alternative accommodation at another hotel with a sea view room, which was clean and the staff were very friendly and helpful. I would advise anyone to think very carefully about spending time in this hotel.
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This hotel came recommended to us by my parents, who had stayed there happily on two occasions - but boy were we in for a shock! Whereas their room had been in the main hotel building, our room was situated in the 'wing.' It was a most unpleasantly situated room, on the ground floor overlooking the car park. Outside the bathroom window, which had been almost impossible to open, were boxes of rubbish, bags of dog excrement, and empty aerosol cans ( guess what had been going on there). Inside the room two of the beds were broken, there was a large dead spider on the floor to greet us on entering. In general it needed a good vacuum, the dust was plentiful and the bathroom was nothing short of a disgrace. We could overlook the fact that it was about 20 years past it's use by date, but the mold, damp and general house keeping left a lot to be desired. Our youngest daughter's camp bed had not been made up with bed clothes, so we had to go and ask, but all that the receptionist found was an old 'throw' to put on there. Luckily the weather was so hot she didn't need anything more than this, but it was the principle. We complained at reception about the state of our room, and received an appology. We asked to change rooms but they were fully booked, so they couldn't accommodate us. Our list of gripes was endless, so needless to say neither ourselves or parents will ever go there again. If you do go - refuse room 31, and ask for a room in the main hotel. All our luck is with you....
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Despite having read a good review of the Linombe, we went regardless! What a mistake we were on my sons birthday weekend and it all was spoilt by the staff, meals, and the rooms we were given. Maybe we were the unlucky ones MAYBE!
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At the present my wife is training to be a nurse and as she had a break during August and had been doing well at College I suggested a short break on the South Coast to relax.
We booked on a recommendation from another guest who lives not far from us here in Suffolk.
Having not been to Torquay before we decided to give it a try.
It was difficult to guage the traveling time and as we arrived a wee bit on the early side we went to the desk to ask if it was ok to leave the car untill we were to book in but we found that our room was ready and waiting for us.
The staff were extremely friendly and I found that they were always ready to assist in any way that they could.
The room was clean and tidy and very comfortable with all of the facilities that we needed.
All of the meals had a good variety to cover most peoples tastes and the breakfast, well what can i say was more than i'm used to but boy was it good.
The week shot by and we soon were making our way home.
We will most certainly visit Torquay again and probably stay at the same Hotel.
We live very close to Ely and the fens so being used to level ground the terrain in Devon was a bit of a shock to the old pins but it was worth the stay.
Thank you Torquay and The Lincombe Hall Hotel for a wonderfull time.
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We cannot beleive the standard of hospitality.
The staff are first class, attentive and freindly at all times.
The food is exceptional.
The room we had, an upgraded room, was clean, well furnished, and very comfortable.
The general decor of the building was in keeping with its period, and well maintained. The lounges and restaurant are beutiful.
We will have no hestitation in returning.
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My husband and I have just returned from a "special offer" four day break at the Lincombe Hall. We have returned relaxed and VERY well fed! In spite of being a little frayed round the edges(although this adds to the charm)the hotel is comfortable and welcoming and provided everything we required for a relaxing break.The staff all excel at their jobs and are very friendly and professional and the food is absolutely fantastic,by far outdoing some of the higher rated hotels we have stayed in,the choice and high standard every night is outstanding and we will certainly be returning in the future.
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It's hard to believe reading some of the other comments that we are talking about the same hotel. We found the staff extremely friendly and helpful - ands, yes, they did carry our bags to our room. True we didn't stay in the annex - our room was a Sutherland in the main part of the hotel - but we thought the room was large, airy and very well appointed. The kingsize bed was the most comfortable I have ever slept on in a hotel! Okay we were woken up every day by the delivery van at 5am but that was a small price to pay for all the good points. The gardens were in superb condition and a pleasure to wander around before breakfast or after our evening meal. The outdoor pool was spotless and the temperature of the water perfect - even my wife went in - and that is very rare indeed. The food was fabulous! Breakfast was a buffet style with cereals, fruit juice, grapefruit, prunes as well as the "full English". If you are a big eater this is great because you can have a much as you want and it is all freshly cooked and very appetising! The evening meal was also great with a good choice of starters, main course, desserts and cheeses. All of the food was fresh and the meat clearly came from a butcher - no prepacked catering portions here. The portions were large and tasteful. The waitresses were very polite, very helpful and always cheerful! The rates are also attractive as for every three days paid for, you get a fourth night free. This is a big saving if you stay for 8 or 12 nights.
One last word - this isn't the greatest hotel if you have a lot of active children! Apart from the swimming pools and the pool room, there isn't much to do in the evenings for youngsters - so take some games to play (preferably quite ones!. There are three big lounges but they are really designed for adults who want to relax and either listen to a singer, a pianist or do a crossword or two!
Hopefully, we are going again in October! Why would we go anywhere else? Thanks Bill!!
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