Crofton House Hotel, Torquay, United Kingdom

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Crofton House Hotel Torquay

Traveller Reviews

     Rating

6/10

Official Contact Details - Crofton House Hotel

  • Address: Croft Road - Torquay - England - TQ2 5TZ - United Kingdom
  • Phone: 44 01803293761
  • Email:
  • URL: http://www.croftonhousetorquay.co.uk/
  • Hotel Class:
  • Rooms: 37

"We as a group spent a T&T weekend there and although the welcome was very......"

"To start,the room we were in was disgusting,shower was dreadful,couldn't use......"

Rating:

7/10
Cheerful friendly staff
Submitted by: kate in Dec 2008
  • Age Group: 60 +
  • From: United Kingdom
  • Large Group/School
We as a group spent a T&T weekend there and although the welcome was very warm and friendly the hotel was quite cold & draughty. It was still in the process of refurb which has been going on for some months now. The bathrooms were freezing on what happened to be a very cold weekend. There were lots of little things wrong and when reported nothing was ever done about them (like lights not working etc.)Having said that the meals were good beds comfortable and entertainment very good. We as a group of friends always manage to laugh off our disasters, but we would not return to this hotel.
2 out of 2 readers found this review helpful
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Rating:

2/10
Staff ok, but service not too great
Submitted by: jean in Jun 2008
  • Age Group: 60 +
  • From: United Kingdom
  • Large Group/School
To start,the room we were in was disgusting,shower was dreadful,couldn't use it, toilet roll on back of cistern (no holder)wash basin in bedroom and when we pulled the plug to let water out it ran straight on to the concrete below, windows that dirty we couldn't see out of them, wouldn't go back if it was free.
3 out of 3 readers found this review helpful
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Rating:

6/10
Average Hotel with Friendly Staff
Submitted by: graham in Feb 2008
  • Age Group: 26 - 30
  • From: United Kingdom
  • Young Couple
We stayed at The Crofton House Hotel for a weekend break and chose it due to the location near the town centre, it is only a five minute walk to Torquay high street. Lucky for us there was just enough parking being off season as there are only about 8 parking spaces on the property, peak season would be a problem as I'm sure the road outside would be full of holiday traffic parked up. The staff we met on our stay were very friendly and although we never had any problems, I'm sure nothing would have been too much trouble for them if asked upon. The room was average but the en-suite shower room really needed renewing, the tiles and grout had been painted at some point and this was now peeling away and looked bad, on the other hand there was the tea and coffee to refresh you after a long drive down and the room was lovely and warm overnight. The indoor pool and spa were great and was very warm so no excuses not to take a dip. Breakfast was as expected with a selection of cereals...... Read more
3 out of 3 readers found this review helpful
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Rating:

9/10
A Great Stay
Submitted by: Mike in Feb 2008
  • Age Group: 51 - 60
  • From: United Kingdom
  • Mature Couple
We (My wife and I) were part of a group of 12 (50+ age) on a four day stay DBB. It was a really good deal financially, though we were very concerned and ready for battle on arrival, having seen some poor reviews just the day before. The owners and staff couldn't have been more helpful and accommodating. We were in a room that was perfectly adequate. It overlooked a quiet road. It was warm, with crisp clean white sheets.Each day the comfortable bed was made and the room was tidied. The shower was fine, towels were provided, and happily replaced when required. There were provisions for making hot drinks. This was a room that as yet has not been refurbished. The food was of a high standard, the menu was varied and individual reqirements were catered for by the chefs. Our group included three vegetarians and a vegan. Not one of our party was dissatisfied, and this has not always been the case in previous hotels and restaurants. There was refurbishment going on, but this did not...... Read more
3 out of 3 readers found this review helpful
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Rating:

9/10
Great service and staff
Submitted by: Valerie in Feb 2008
  • Age Group: 51 - 60
  • From: United Kingdom
  • Special Interest/Event
Great value for money, wonderful owners and the food was excellent. The hotel is currently being refurbished but this did not impinge on our group in any way. Would certainly return.
4 out of 4 readers found this review helpful
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Total of 10 reviews: Next 5 >>

Read 13 additional reviews of the Crofton House Hotel at TripAdvisor

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