Cavendish Hotel, Torquay, United Kingdom
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Cavendish Hotel, Torquay
Traveller Reviews
Official Contact Details - Cavendish Hotel
- Address: Belgrave Road - Torquay - England - TQ2 5HN - United Kingdom
- Phone: 44 01803293682
- Email:
- URL: http://www.cavendishtorquay.co.uk
- Official Website:
- Hotel Class:
- Rooms: 93
"Worst hotel I've ever stayed in. Rooms are small, outdated and damp. Service and food are awful"
"our original room was disgusting,small sash window but top window wouldn't open and weather was..."
See All ReviewsReviews - Cavendish Hotel
25 reviews
(Showing 1 - 10)
Avoid
Submitted by: footyfan in 10/05/09
- Age Group:
- From: United Kingdom
- Traveller type: Young & Single
Worst hotel I've ever stayed in. Rooms are small, outdated and damp. Service and food are awful
4 night stay
Submitted by: bernard in 06/30/09
- Age Group: 60 +
- From: United Kingdom
- Traveller type: Luxury Traveller
our original room was disgusting,small sash window but top window wouldn't open and weather was really hot and stuffy. Room was rather small, bathroom shower consisted of plastic bath tap push on type used normally for washing hair. After raising our complaint we were given a larger downstairs room with better facilities. Beds were most uncomfortable and hard. The food served up at meal times was really of a poor standard to say the least.When meat and salad or garnish were served they were dry and looked as though they had been prepared hours earlier. One good point was the waiter was very polite and extremely obliging although he had to take some of the adverse comments.Will certainly not be returning to this hotel again.
great service
Submitted by: in 04/30/09
- Age Group: 60 +
- From: United Kingdom
- Traveller type: Mature Couple
we found it relaxing and cheerful food good coffee could have been warmer trips out good.could do with re painting good size rooms good all round holiday staff very helpfull
Great Weekend break
Submitted by: Gordon in 04/21/09
- Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Budget Traveller
My wife and I were after a short break, at a hotel that would fit in with our budget. This hotel suited all our needs. In agreement with others, the decor is in need of improvement, however, all aspects of our stay were excellent. The staff were more than helpful, from reception to waitress, from bar-staff to room cleaning. Food was not of 4 star standard, but was always edible, and we never had cause to complain at any meal. The entertainment was mildly watchable, with our last night the exception, a highly amusing, enjoyable evening was had by all who attended.Getting what we paid for was our minimum hope, and that hope was met and exceeded. A huge thank you to all at the Cavendish.
mixed
Submitted by: flinders in 02/19/09
- Age Group: 26 - 30
- From: United Kingdom
- Traveller type: Weekend Breaker
on arrival all was good, reception staff was very polite and helpfull all throughout my stay, it has a very resonable price per night, location is not as said in broucher, it is on a hill and a good 20 min walk to any sort of town centre, rooms are in need of a good decor and carpets, dinner area was a real dissapointment as nearly every peace of cutlery was dirty and i dont just mean on my table but all of them and wen asked for a clean glass the waitress was very rude, the table cloths was left on the same table for 2 days with the stains from day before, some desserts was out of date and they had to be told this twice before they took them away, if the rooms and the dinner area was sorted and the pool area cleaned once in a while it wud be a brilliant place, just hope standards go up soon before more complaints
Great Place
Submitted by: Bob in 02/19/09
- Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Family Traveller
Pror to going to this hotel I read some of the reviews on this site and it did put me off going but we still went and what a great surprise. People must remember that you get what you pay for. Our room was dated but spotlessly clean, the food was good quality and well cooked, We could not fault the staff who were all polite and fun to talk to. I firmly believe that one should always vote with your feet and we certainly will because will will be returning to this hotel in the near future.
Great Value for Money
Submitted by: Earl in 11/03/08
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Mature Couple
First impression of this place wasn't so good - the car park needs a bit of a tidy, and the flower beds outside are quite overgrown. In fact, it's only this bit that has stopped me from giving the Cavendish full marks!
It's a different story inside - the staff were really friendly and helpful, the food was good, rooms clean and well looked-after. Bar staff were very friendly and efficient - in fact, all the staff went out of their way to look after us.
We went on a three-night special at £99 per person and found it great value. I guess if you're looking for luxury boudoirs and fine cuisine you'll probably want to go somewhere else, but if you want a cheap and cheerful break in a nice location you're probably not going to go too far wrong here. Thanks for everything - we'll see you in the spring.
Cavenish two night HB break - £99
Submitted by: Stella in 11/07/08
- Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Mature Couple
Staff were so polite and helpful, the decor is all very over the top but in keeping with most people who are elderly, so although not my taste, I think that all the knick knacks and trimmings would make some people feel at home. Carpets were being renewed and the dining room was nice and fresh, table cloths and napkins and a good helpful staff. The hotel is like a warren, and took us some time to work out what stair/lift led to where. Don't bother with the indoor swimming pool, dangerous steps down on old damp carpets, and the water looked very dirty. The hotel considering it's approx 92 bedrooms was kept clean and was very warm as it was November, the hotel needs a lot os money spending on it to bring it to a good standard, and next time in Torquay we will certainly book the Premier Travel Lodge, we looked on the weekend as a good cheap break, with meals. The food was not cordon bleu but edible, and hot. As I understand about food myself I could see that the sliced hot meats had been defrosted in a microwave before serving with the vegetables, I was a little concerned if this had not been defrosted correctly, and a microwave is not the place to do this, it spoils the food and there is a possibility of contamination and food poisoning. I left the bacon at breakfast and also gave a wide berth to poultry. Thanks to the hard working and friendly staff throughout our stay, but a lot of hard work and money is needed to update this hotel. Needless to say, I won't recommend this hotel to my friends and family. The Premier Travel Lodge at Torquay is overlooking the beach, and always reliable where ever you stay in the UK.
Nice staff
Submitted by: carole in 09/28/08
- Age Group: 60 +
- From: United Kingdom
- Traveller type: Cheap Getaway Holiday Maker
This hotel, which is like a rabbit warren, is in dire need of refurbishment. Our room was a very small twin with beds at opposite ends of the room, no reading light over one bed. Room was shabby, although the beds were comfortable. Bathroom adequate, clean towels every day a bonus. Electricity went off for a whole day, which was inconvenient.
The dining room waitress was excellent, very helpful and pleasant. The food was average, not always hot. Evening entertainment was boring and you are better off going for a walk. Only the ballroom bar was open during our holiday. We were told the other 2 bars were closed because of staff shortages. Indoor pool small, but very warm. Changing room did not lock.
This hotel is well placed to use as a base for a holiday, but that's about all. We did not pay a lot for our 5 day break and in all fairness. I think we got what we paid for. After all, this is only a 2 star rated hotel.
Absolutely awful
Submitted by: Shirley Cuthbertson in 10/03/08
- Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Special Interest/Event
A group of 3 of us were put in the Cavendish Hotel by our coach tour company on a 3 day break to Heligan and the Eden Project. The rooms allocated to us were simply the worst I have ever seen. Dark, smelly, and in one case cold and very damp. The bathrooms, or showers poked into cupboards, don't bear thinking about. Stained headboards and carpets. Generally dirty and in need of complete renovation. No BBC on the television in the lounge. Fire alarm went off at 2am. Don't go.
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