Submission date: 2008-09-30 - Date of Stay: September 2008
Submitted by: Shirley Cuthbertson - From: United Kingdom
Type of Traveller: Special Interest/Event - Age Group: 51 - 60
Absolutely awful
A group of 3 of us were put in the Cavendish Hotel by our coach tour company on a 3 day break to Heligan and the Eden Project. The rooms allocated to us were simply the worst I have ever seen. Dark, smelly, and in one case cold and very damp. The bathrooms, or showers poked into cupboards, don't bear thinking about. Stained headboards and carpets. Generally dirty and in need of complete renovation. No BBC on the television in the lounge. Fire alarm went off at 2am. Don't go.
Submission date: 2008-09-26 - Date of Stay: September 2008
Submitted by: carole - From: United Kingdom
Type of Traveller: Cheap Getaway Holiday Maker - Age Group: 60 +
Nice staff
This hotel, which is like a rabbit warren, is in dire need of refurbishment. Our room was a very small twin with beds at opposite ends of the room, no reading light over one bed. Room was shabby, although the beds were comfortable. Bathroom adequate, clean towels every day a bonus. Electricity went off for a whole day, which was inconvenient.
The dining room waitress was excellent, very helpful and pleasant. The food was average, not always hot. Evening entertainment was boring and you are better off going for a walk. Only the ballroom bar was open during our holiday. We were told the other 2 bars were closed because of staff shortages. Indoor pool small, but very warm. Changing room did not lock.
This hotel is well placed to use as a base for a holiday, but that's about all. We did not pay a lot for our 5 day break and in all fairness. I think we got what we paid for. After all, this is only a 2 star rated hotel.
Submission date: 2008-09-07 - Date of Stay: September 2008
Submitted by: Janet - From: United Kingdom
Type of Traveller: Large Group/School - Age Group: 60 +
No Complaints!!
After reading previous reviews I was very apprehensive, especially about the beds, but no, I had what seemed a new divan which was lovely & comfortable & good pillows. The room was spotless with a friendly chambermaid. Food was good, few blips but nothing drastic, again friendly waitresses. Entertainment was fine and bar staff friendly. Biggest let down for the hotel is the decor, this certainly needs attention. All in all an enjoyable stay. Many Thanks.
Submission date: 2008-08-10 - Date of Stay: August 2008
Submitted by: joanne - From: United Kingdom
Type of Traveller: Family Traveller - Age Group: 31 - 40
Great service
We stayed at the hotel in August. After reading some reviews I was a little worried. But there was no need. Rooms were extremely clean, staff very, very friendly and helpful, hotel pools clean and looked after. Nice garden and grounds. A very good base for sight seeing in torquay. We would definitley return.
Submission date: 2008-07-31 - Date of Stay: July 2008
Submitted by: John - From: United Kingdom
Type of Traveller: Mature Couple - Age Group: 60 +
Scope for improvement
The hotel is ideally situated a short, fairly level walk from the sea front and bus stops. A taxi to the harbour cost £3.50.
Unfortunately, the building is in need of refurbishment,there is peeling wallpaper and creaking floorboards in abundance. I spent an uncomfortable first night, as the bed had reached the end of its life. Next day we moved to another room with no hassle, but the benefits were only marginal.
Food is average at best, but service in the restaurant is friendly and efficient.
The bar was not well stocked at the time of our visit, service is below average, beer and lager quality is below average; but fortunately we were made welcome at the excellent RAFA club on the adjacent Scarborough Road. The three nearby pubs are also worth a visit.
Hotel entertainment was satisfactory and it is worth paying the £2:00 cover charge for the Country & Western night on Wednesday.
The Variety show at Babbacombe Theatre is excellent value for money, don't miss it.
In conclusion: I'...Read more
