Buckatree Hall Hotel

, Telford, United Kingdom
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Buckatree Hall Hotel

, Telford
3 star

Rooms: 62

The Wrekin - Telford - England - TF6 5AL - United Kingdom Hotel Website | 44 01952641821
153 Traveller

Reviews - Buckatree Hall Hotel

4/10
Peeling Wallpaper
Submitted by: Peter in 30/06/09
  • Age Group: 60 +
  • From: United Kingdom
  • Traveller type: Mature Couple
We pre-paid for a 3 night break. Reception were not welcoming when we checked in, and told us we couldn't have dinner until after 8.0 p.m. This was revised to 7.00 p.m. when we objected, but we had to have a further "discussion" with the head waiter before he would show us to a table. Our room was clean in that there were clean bedclothes and towels, but the room was badly in need of re-decoration. Wallpaper was peeling from two walls, and the ceiling had water stains. On our 2nd night the dining room was closed due to private parties so we had to go to a local pub to eat. A disco in one of the function rooms kept us awake until 1.00 a.m. On the bright side when we did eat in the Dining room the food was good quality, well presented, and cooked fresh to order.
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Historical Traveller Reviews of Buckatree Hall Hotel

needs to employ some staff

from kgjplym
Although overall a typical country hotel, definately needs some TLC from the owners. Room had a cracked sink & hard bed but otherwise ok. Main problem was at the bar & restaurant where clearly not enough staff were employed to meet the demand. However they were pleasant enough despite being clearly over-worked. Took at least four requests to get a bottle of wine to our table. My advice, stay here... but eat elsewhere.

Oh dear.....

from tamember100
Think 'Bates Motel'.... This hotel is not in decline, it has declined! Was met by preoccupied receptionist, together with blasting pop tunes over the entrance foyer. Room was shabby & not 100% clean. Noticed that door to balcony could not lock, so tied it to the window furniture in order to feel secure. Food was edible, hotel was empty so at least it was quiet! Would not stay here again.

Wonderful location, great memories

from A TripAdvisor Member
I had my wedding at the Buckatree in May 2005 and i can honestly say that i cannot fault it. The staff were were friendly, efficient and very helpful. The food was fantastic and service prompt. They went out of their way to fulfil all of our requests. Emma the Wedding co-ordinator was brilliant and was always on hand to make sure things ran smoothly.

Although i can agree with some comments that the paintwork could do with some TLC i found it added to the charm of the hotel. The grounds are truly beautiful and the photo's have turned out brilliantly.

I can honestly say that i have no complaints about the hotel overall and they truly made the best day of my life memorable.

Excellent value for money, location perfect

from MEF
Having read the other reviews I was wondering what to expect. The hotel is lovely, although in places does need a lick of paint. The rooms either overlook the garden or small lake, are fully equipped with everything to make your stay comfortable. The food and selection on the menus could not be faulted, wines that would cater for every taste. The staff do their best to make your stay pleasant and stress free. The surroundings display the area to the best, minutes from the M54, Shrewsbury and Telford nearby. My husband and I would gladly stay there again and will probably do so, excellent in every aspect.

Not too bad, food excellent

from WAFC1
I can't help feel the last couple of reviews have been rather unkind, especially to the staff.
Everyone that we came into contact with, from the reception who let us check in 2 hours early to the bar staff that were friendly and chatty.
I'd say it's pretty standard Britsh 3 star accomodation, ready for a lick of paint. The rack rate is too expensive but I doubt if anyone ever pays this, as there are so many offers.
The room we had which was classed as superior, was more like a standard room but at £65 (room) with breakfast, I couldn't complain as it was clean and comfy. Also it had a balcony with garden view, though the weather was terrible and we couldn't use it. The corridor did have a funny stale smell though. (Garden View Rooms)
We spent all afternoon in the bar watching the England game, which was good but bar prices are pretty steep.
We dined in the restaurant, which I wouldn't normally do as standard hotel fare is generally poor and overpriced. Although a bit dearer than pub grub, this was some of the finest food I have tasted in a long time and would thoroughly recommend. Breakfast was decent enough too, although I didn't have a bread roll with mine, like one of the other reviewers!?!?
The only complaints I made were that the lemonade in 2 overpriced drinks was flat, which couldn't be rectified and the TV remote needed new batteries. Hardly major problems, so in summary average accomodation, nice staff, excellent restaurant.

Shabby and dirty

from fairyjay
We stayed for one night at a cost of £80.00.

The accommodation was shabby and needed a good clean. The corridors smelt of stale food, the doors were all scratched - the overall feel was of a large sized, run-down B & B.

When I removed the non-slip shower mat from inside the bath, the enamel was chipped and dirty. The jointing strips between the bath and tiles needed a good clean.

Sunday morning breakfast was very poor - the bread roll I half ate was stale.

The staff - reception and restaurant - seemed as if they couldn't care less.

To bring this hotel up to an acceptable standard would take serious investment, and clear the Swallow Group are not doing this. Maybe, that is why the staff are so disillusioned.

A bit shabby

from A TripAdvisor Member
I stayed here on business last year when my usual hotel in Telford was overbooked (again). It is about 20 minutes outside of Telford town centre into the countryside, in a very tranquil location. However, the taxi driver took a good 30 minutes trying to find the place (I think he was new).

However, I'm sorry to say that the location is the best thing the hotel has going for it. The rooms and public areas were very shabby looking, the facilities were sparce and the staff were fairly uninterested. Breakfast was fine but nothing to write home about.

I found alternative accommodation for future outbookings.

value for money

from Treehousepig
This hotel is in a quiet location. My room was reached at the end
of a creakey corridor. It was a reaonable size with a large
confortable bed. They seem to be collecting Irons, I had 2 ironing boards and a trouser press !! The room had not been hovered very well. The window ledge was dusty. the bed itself was clean, and you get tea+coffee facilities, plus biscuits. I paid 40 pounds for this room via the internet. If you were paying 60 pounds it would be good value.
It was better than a premier lodge, which costs about the same. The rack rate was 100 pounds (not worth that). It was very quiet at night and I (unusually) slept well. Tried the bar food, and received a very stodgey ham sandwich - not worth the money. Staff seemed over stretched. I did not try the restaurant food. check in / out was efficient

surprisingly excellent!

from AlecSmart
Well, where do I start? We booked this hotel merely as a stopover on the journey down to South Wales as a cheap way of extending the length of our holiday but how we wished we had booked more nights there; it was lovely!
The hotel's tucked nicely away in woodland at the foot of The Wrekin and only a mile from the M54 and A5. The hotel's front gardens are the first thing that impressed us shortly followed by the pond-sized lake at the side of the hotel. There's a large car park at the other side of the hotel and a few parking spaces directly in front of it however I would have liked to have seen these parking spaces designated for the disabled or solo lady drivers.
We checked-in and were given a room on the first floor. There's a lift just beyond the reception next to the hotel's bar which, incidentally, is a touch on the pricey side! Another slight annoyance was the walk from the lift or staircase which involved going up and down a series steps along the corridor; a minor worry when we hadn't yet considered what lied before us!
To my amazement, we walked into a palatial room overlooking the gardens at the front of the hotel. We had a balcony with two garden chairs, a 22" TV set with teletext and satellite channels and a beautiful bathroom that was generously stocked with all manner of toiletries. One concern was the use of duvets instead of ordinary sheets and blankets but, unlike some hotels, at least the duvets had detachable covers and their cleanliness was clear nevertheless.
After a dreamy sleep in our comfortable beds we went down for breakfast which was another delight. We were both sorry to leave but we'll be back.

I loved the tranquility and locality

from A TripAdvisor Member
The first thing that you notice when approaching Buckatree Hall is the quiet, peaceful, and attractive, location. The hotel is approached via a quiet tree lined road and the hotel stands in well kept grounds and gardens with plenty of free parking space at the rear of the hotel. The hotel was originally a hunting lodge and is on two levels with most of the bedrooms having a door onto a small balcony. Our room did not have its own bacony but was well furnished and comfortable, and provided the usual facilities that you would expect in a 4 star hotel i.e. trouser press, bottled water, tea and coffee making facilities etc. The latter were fully replenished every day. Room service was available 24 hrs a day. The hotel restaurant/dining room was extremely pleasant with floor to ceiling picture windows and doors that looked onto the gardens. The food was excellent. There was a Summer Menu available as well as Table d'Hote. The latter menu was different every evening. The breakfast consisted of full English as well as a full and varied Continental breakfast. Both of the latter were inclusive. After dinner we had coffee in the garden and then took a stroll around the hotel's small lake. The staff were always friendly and efficient. My only criticism is that we visited when the temperature was 35c (not the hotel's fault I hasten to add!) but air conditioning would have been very welcome.
All in all a lovely hotel in a beautiful location near to Ironbridge and the Severn Valley Railway. I have absolutely no hesitation in recommending Buckatree Hall. .

Top Local Tips for Telford

not like Milton Keyns You can get very lost in Telford - it is like a squashed Milton Keynes - play closeattention to the road signs wortwise you will end up in Wales when you should be heading to Birmingham.Petrol prices at ASDA are the amog the cheapest in the UK!

The Wrekin Everybody (and their dogs) seem to go up the Wrekin (hill), presumably to see the TV transmitter at the top. Just next door is the smaller, slightly lower Ercall Hill, covered in identical woodland, with similar views to the E, W and N and with a special nature reserve and disused quarries that reveal the geology; but with far fewer people.

The White Swan, Wellington This place doesn't look very appealing at all but the food was very good value for money and really, really lovely.

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Other names for Buckatree Hall Hotel

  • hotel buckatree hall
  • buckatree hall telford
  • Address: The Wrekin - Telford - England - TF6 5AL - United Kingdom
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