Ramada Hotel & Resort Birmingham

, Sutton Coldfield, United Kingdom
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Ramada Hotel & Resort Birmingham

, Sutton Coldfield

Rooms: 170

Penns Lane - Sutton Coldfield - England - B76 1LH - United Kingdom Hotel Website | | 44 01213513111
250 Traveller

Reviews - Ramada Hotel & Resort Birmingham

Historical Traveller Reviews of Ramada Hotel & Resort Birmingham

Ramada Jarvis should be ashamed

from ks13
We stayed there at beginning of December whilst coming up to go to the Snowdome. The exterior and reception were lovely but then after a lift and lots of staircase's got dumped at the back of the hotel for our bedrooms.
We'd asked for 2 double/non-smoking rooms, we got one room that somebody must have literally just walked out of after having a fag despite it saying non-smoking on the door. We changed rooms and got another twin, which had numerous problems with it.
Pen on walls and peeling wallpaper. Inside out pillowcases. Water pooling by side of the toilet. Dangerous electrics behind bedside cabinet that was not pushed back properly or fixed to the wall. Cupboard doors broken on wardrobe. Bath panel falling off...oh I can't be bothered to go on.
Our friends in the other room also got a twin which was slightly less shabby, but one foot on one of the beds was missing so it rocked all night as she tried to sleep.
You could be thinking why didn't we decide to change rooms but we were tired and just wanted to go out and get something to eat, fortunately not at the hotel!
The TGI Fridays in Sutton Coldfield and the Snowdome were the best thing about the trip, shall not ever stay at a Ramada again, and £80.00 per room!!
Awaiting response from Ramada at present.

1st room vibrated, 2nd was cold and smelled of poo, 3rd not much better

from ChemicallyEnhanced
So bad I was tempted to walk out on the first night, only by the time I had moved rooms so many times it was gone 11pm!

Room 1 - actually vibrated, not such a bad thing you might think only I was on my own on business! There was also no chance of sleeping with the noise coming from the kitchens below (also the source of the vibrations it would seem!)

Room 2 - Several lift rides later I arrived at what I expected to be a much improved room, only to find it of far lesser quality the previous one - at least this one didn't vibrate. I noticed it was a bit cold in there, so turned on the radiator - it make a churning noise which seemed to be it's sole function as now heat came out of it (I did give it half an hour or so's chance!). The night porter came to fix it and deemed the radiator valve to be siezed (not that I thought venting it would make any difference). The room also had a very unpleasant smell, drain/toilet related I presumed - I had neither the inclination nor the nerve to investigate further.

Room 3 - Right above the previous room and with an equally poor radiator, but lacking the aroma of downstairs. I toyed up with leaving the hotel and would have if it weren't so late. I decided to wrap myself in as many blankets as possible and ride it out until morning.

I checked out in the morning vowing never to darken the doors of another Ramada hotel again - my advice get yourself into the Crown Plaza down the road!

Awful Rooms!

from LMurphy2
I recently stayed with a group on business at the Ramada Jarvis Resort. The grounds were scenic with a lake and plenty of grassy areas. The health club was also of a good quality with a decent pool and sauna etc. The restaurant and bar service was quick and friendly and we enjoyed the food during our stay. The problem came with our rooms. Over four rooms we had numerous complaints upon check-in: broken tap, broken tv, rubbish left in cupboard, dirty towels, mildew on shower curtain, hair in bath, attrocious smelling pillows (you could smell the stench from a distance so I don't know how they missed it), broken/noisy fan and maid service the next day missed a tea tray in one room and dirty towels in another. It got so bad we could only laugh! Front desk were good about the complaints and room changes etc. were immediate. However, when you are spending over £70 per head such poor quality rooms and housekeeping service should not be provided in the first place. If you plan to book these 'cheaper' rooms - beware!!!

fantastic all the way

from nickyfixit
have just been having a general look at the website and really can't believe some of the reviews about this hotel. we had our wedding ceremony and reception here last november and found the service to be fantastic. several of us stayed the night before the wedding as well as many of our guests on the night itself and nobody could fault it. we were looked after 100% by all the staff and really felt special on our big day. the breakfasts were particularly amazing, so much so that on my wedding video my Dad can be heard singing the praises of the fabulous mushrooms to everyone who would listen!! i can understand that maybe because we were getting married there the service was exceptional but all our guests that stayed commented that they were equally well looked after. i would recommend this hotel to anyone looking for a spectacular wedding day, a family celebration or a romantic night away.

Not as bad as other reviews...

from D4T4
OK, first we paid only £50 for the room so we were not expecting the Ritz!!!

Room was small, clean, the bed comfortable, and bathroom was also basic but clean. As you would expect there was coffee facilities and complimentary toiletries. TV reception was a bit poor in our room. The rooms are difficult to locate and can be quite a walk from reception...

We did not use the pool or gym but it looked nice from the bar! Bar prices were quite expensive but not extortionate.

Reception staff were not rude but were less than friendly - they need to work on their customer service!!!

We had a function in the Penns Quay room which is in a lovely location except the bar attached to it was open to the public which the hotel refused to fully close during the party (even though the event organiser had assured it would be private for the event). Another demonstration of lack of customer service.

Overall... the £50 is a fair price for what we got. If you want designer, spacious, modern surroundings spend £100+

Very Very Poor

from A TripAdvisor Member
I've been working in Birmingham for the last sixteen months and have been fortunate to stay at a company owned flat during the week. As I had to vacate for a short time to allow decorators to do up the flat I de-camped to the nearest hotel which was the Ramada Sutton Coldfield. I've dropped my company's customers off there a few times and it looked ok but after staying one night i'm suprised we ever kept their custom!!
The room was an absolute '70's throwback. A mishmash of styles, fixtures and fittings. Lightswitches had huge bulky conduit carrying cables to lights feet away across the room. It was a game of "guess which switch turns on which light". The windows were metal framed and single glazed. This became a real problem when I cottoned on that I was situated above the kitchen extractor fans (why oh why do some hotels put rooms above such intrusive devices?) Imagine trying to sleep above the noise of a rusty jet engine - that's what it was like.
Looking for clothes storage I opened a cupboard to find a large, cobwebbed and very hot water boiler. Niiiice touch!!
The morning brought further classic naff hotel horrors; the shower which releases one thin stream of lukewarm water. Come on Ramada - you must have been told how poor this is by other guests - DO something about it.
For the sum of £110 I felt ever so slightly ripped off. Do yourself a favour; there are a number of budget price hotels in the Sutton area; swallow your pride and get a good modern room (ok - maybe no bar) with decent interiors and a more contemporary look for half the price.

Hit and Miss

from AGHBrunei
Room 237 - I booked my room over the internet at a rate that was almost half of their published price so I wasn't expecting a double room like those pictured on their website and was not disappointed!
On arrival I had been allocated a double room for smokers but the Receptionist offered to change this to a non-smoking twin so I accepted. The room itself was clean although the back of the wardrobe was buckled and the leg on the desk near to collapse. The Sealy bed was creaky and there was no lock on the window, although being 1 floor up this wasn't a concern.
The bathroom was rather dated but at least the dust on the Art-Deco lamp above the unlevel mirror and the cobwebs between the exposed pipework and ceiling didn't look out of place! The bath/shower, sink and toilet were spotless though.
The restraunt was large and comfortable and the food was of a reasonable standard, although I'd question their A La Carte menu which seemed more akin to any run of the mill Restaurant chain.
The Gym was also spotless, if a little narrow, and the pool a good size.
The staff all seemed friendly and professional.

Worst hotel in Birmingahm

from Dansladen
When in B'ham, do not stay at this hotel. Indifferent staff. Decorations from the 1970's, rooms with no internet access and you cannot even use the telephone line to hook up to a modem, awful service from both the restaurant and front desk, got my laundry two days late after several promises that it would be delivered to my room. In all, there are much better alternatives in that area such as the New Hall hotel

Mixed feelings

from Northbrook
Stayed here while taking a trip down memory lane to my birthplace. Pleasant setting on wooded site but somewhat disappointed otherwise. We had booked (and paid extra) for a so-called executive room. To reach this we had to go outside the main building and walk up a slope (just as well it wasn't raining) to a separate block where we discovered a rather spartan room overlooking the carpark. There was an 'open plan' wardrobe and the toiletries in the bathroom were minimal. We were woken next morning before 7 a.m. by the noise of a skip being removed from next to our room. Outside our door we noticed items that had fallen off the service trolley, such as individual milk cartons, were not picked up there for the three days of our stay. The upside was very helpful staff, especially the lovely friendly breakfast waitresses, but would look for an alternative hotel next time.

Picturesque location but sterile inside

from A TripAdvisor Member
I booked this room having seen the photos of it online - it's in a magnificent setting, and looks very impressive overall. But when you get inside, it just doesn't have that same wow-factor. It's as though there's no personality. I can't quite put my finger on it. The rooms are fine, cleaned every day etc. but it's all very bland and uninteresting. The breakfast is hearty. And one good thing is certainly the addition of the Sebastian Coe Health Club, which includes a pool and gym. When you look at it like that, it's a wonder why I'm so down on this hotel, but I guess it just lacks that homeliness or that pzazz that I enjoy. I would recommend this to business travellers, although remember that this hotel is quite a way outside Birmingham, so possibly a bit too incovenient. I wouldn't recommend it to couples either, as it lacks that romantic atmosphere.

Top Local Tips for Sutton Coldfield

Buses Don't take a bus to Sutton town centre, a 5 min taxi ride is much better than going through every small estate on the way there if you take a bus, which takes 30 mins

Train Station If you do decide to go to this hotel, it is a lot easier to get a taxi from Birmingham New Street than from Sutton Coldfield station. There are not many trains going to Sutton Coldfield and when you get there, there are no taxis.

Good well priced pub and food Go to the Bishop Vasey on Boldmere Road at B73 5XA, a Wetherspoon's so good quality cheap drinks and food. A short taxi ride.

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Other names for Ramada Hotel & Resort Birmingham

  • sutton coldfield ramada
  • ramada sutton coldfield
  • ramada hotel sutton coldfield
  • Address: Penns Lane - Sutton Coldfield - England - B76 1LH - United Kingdom
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