Prince Rupert Hotel, Shrewsbury
Reviews - Prince Rupert Hotel
Read 233 additional reviews of Prince Rupert Hotel at TripAdvisor.
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Historical Traveller Reviews of Prince Rupert Hotel
This was a very god stayfrom A TripAdvisor Member
Princely Prince Rupert Suite!from A.B.GBirmingham
over ratedfrom A TripAdvisor Member
Faded Grandeurfrom tid
Loved the charm and characterfrom viking12
We chose to stay in a standard room over looking the church at the front of the hotel. The room was perfectly acceptable, very clean with one of the most comfortable beds we have ever slept on. In fact, we asked at reception for the bed details which they very kindly provided and further explained that all the beds throughout the hotel were recently replaced with superb pocket sprung mattresses. The hotel has obviously been recently upgraded as the corridors looked very clean and fresh which makes for a lovely first impression. One of the reasons we chose the hotel was the choice of dining and we were not disappointed. It's so rare to find hotels with two restaurants let alone three and we certainly enjoyed the three which were on offer. In particular, the a la carte restaurant served great food and the Italian restaurant is run by the best and friendliness manager which I have ever met! We enjoyed our stay so much that we did consider staying an extra night but we thought that we would return later in the year or at Christmas.
A final special mention to the receptionist who worked Sunday evening. Unable to locate a chemist open nearby being Easter Sunday the receptionist on duty dashed back home to get something for us which was so kind of her. Indeed, I noticed that on checkout another guest gave her a small present to thank her for her trouble in helping them. Full marks!
Terrific location and great staff.from JonathanPolar
They even parked my car for me, and that's rare these days!
could do Much Much betterfrom Pauljmuk
Supposedly the pride of Shrewsbury (and supposedly 4 star) this is an expensive hotel (100 the night, and that was with a deal)
Plenty will moan about the rickety nature, sloping floors etc, but I will forgive all of that - this is (in parts) one of the oldest buildings in town, some of it Tudor - so what do you expect?
Anyway on to the details
No parking on site - valet parking involves handing your keys to someone on reception and they drive your car to the Lion hotel car park about 1/2 mile away. not a major issue, until you want your car back - we were in a hurry and 20 mins went by and still nobody available to go and get the car - ended up running to the car park ourselves!
Reception staff fairly neutral, but I felt rather uncomfortable by the person checking us in - dressed like assistant manager, showed us to our rooms, but acted like we were here "best mates" - very unprofessional, singing and whistling whilst she walked along corridor.
Rooms are tatty, shabby and in need of a refurb - cant say much more - just pretty drab.
Coffee bar and lounge are nice - staff attentive, lovely teas etc. Drinks are ok when the bar proper is open, but take care ordering from the night porter if you get back late - £6 for a bottle of beer, and about the same for a glass of wine.
Breakfast nothing special, didnt have dinner.
all in all, one of those UK hotels that prides itself on location and past glory, but seems to be doing the bare minimum to make people happy. there is a terrible shortage of hotels in Shrewsbury, so I suppose not a great driver for them to actually improve. Lion hotel down the road is half the price and just as good (though equally as shabby!)
Nice Hotelfrom A TripAdvisor Member
complete mismanagement!!!from A TripAdvisor Member
We chose to spend the first night of our wedding in the honeymooon suite of this most historic of English buildings. Unfortunately that is all it was.
We had booked 20 of our guests into The Prince Rupert and another 20 into The Lion around the corner. One would have thought that having generated so much business for the establishment, the Bride and Groom would have been treated with simple courtesies.
Despite having checked in and paid up in advance, the nonchalant night porter treated us with the same contempt as the rest of our guests, who tried their hardest to hide their disappointment from us. No frills in the honeymoon suite. No room service (don't bother ringing reception they'll only ignore you). Constructive criticism was only met with complete apathy the following day.
No apologies. No perks. No care. What a shame!! My advice to the Prince Rupert - sell up, move on or change management. My advice to the potential guests - save your cash, stay away!
overpriced foodfrom wingate
Top Local Tips for Shrewsbury
The Quarry Visit the town "park" called The Quarry - which you can walk to from the town centre. Surrounded by wonderful Georgian architecture (Shrewsbury has over 600 listed buildings), the River Severn can be crossed at several footbridges, or take a stroll around the town "loop" of the river. Whilst there get a boat ride on the Sabrina and then have a picnic in the absolutely delightful Dingle - a "secret" garden within the Quarry. But take a camera - you won't be disappointed.
Sat Nav Do not rely on sat nav getting you to your destination. Shrewsbury has many narrow roads, no entry signs & one way systems.
BRILLIANT PUBS Some fascinating pubs going back to the Middle Ages - with Real Ale and Real Atmosphere!
Other names for Prince Rupert Hotel
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- hotel prince rupert
- Address: Butcher Row - Shrewsbury - England - SY1 1UQ - United Kingdom
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