Prince Rupert Hotel

, Shrewsbury, United Kingdom
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Prince Rupert Hotel

, Shrewsbury
3 star

Rooms: 70

Butcher Row - Shrewsbury - England - SY1 1UQ - United Kingdom | 44 01743499955
233 Traveller

Reviews - Prince Rupert Hotel

Historical Traveller Reviews of Prince Rupert Hotel

This was a very god stay

from A TripAdvisor Member
We have just returned from a five day stay at this hotel as part of an organized group. I have stayed at many hotels, including some rated five star, and really enjoyed my stay here. The hotel is very old and that does mean sloping floors, smaller rooms and certainly no car park but all that is as nothing when compared to the atmosphere, the helpful staff and the central position in the town. My room was small but well equipped and certainly did not smell of tobacco. The food in the main restaurant, which was the only one I ate in, was good and the staff, particularly the breakfast staff, were excellent. This is a very good hotel that will be enjoyed by anyone who has a feel for history which is the main reason for visiting Shrewsbury.

Princely Prince Rupert Suite!

from A.B.GBirmingham
We booked one night in The Prince Rupert suite as an anniversary treat to ourselves and weren't disappointed. The suite is a very big room, comfortably furnished with lovely four-poster bed and a very nice bathroom. It is expensive (£175) but it was special. We had our anniversary meal in the hotel's Italian restaurant, La Trattoria. It was very good and the bill was a pleasant surprise. We found the staff very helpful and friendly - would that we could say the same about the weather!

over rated

from A TripAdvisor Member
It simply isn't worth the price and definitely shouldn't be 4 star. Sadly, I've seen this hotel go steadily down hill over the past few years. It used to be really nice but a ( very ) apparent lack of investment in recent times has taken its toll. The rooms are grubby, cold and stink of smoke ( including the non-smoking rooms ) and the leisure facilities could best be described as modest. On the plus side, the restaurants are of reasonable quality and it's in a good location. Not good enough to make me want to stay there again.

Faded Grandeur

from tid
We really love Shrewsbury so decided to stay in the town rather than outside it. This hotel is certainly in the centre. We stayed in a suite at the highest part of the hotel - not suitable for anyone with mobility issues. The room was large but a bit faded. The bed was so high I had to climb onto it and slide off it. The bathroom needed an update (lino, stained curtains etc) but the bath was new and huge. We ate out at the Italian restaurant, my meal was awful (grilled vegetables, gnocci with pesto) but my husband opted for the traditional spaghetti and that was very nice. The service in the restaurant was good. The hotel reception staff were very helpful, but the breakfast staff were a little unfriendly. Also the cooked breakfast was not something to write home about. Overall it is an interesting hotel that needs a bit of money spent on it, but the staff generally try hard to please and I love wonky floors and a bit of faded grandeur. Also do not try to leave in a hurry - it took 25 minutes for our car to turn up. Sit down have a coffee and enjoy the gossip in the lounge.

Loved the charm and character

from viking12
My partner and I have just spent a wonderful long weekend over Easter in Shrewsbury. After much research we decided to stay at the Prince Rupert Hotel. We visited the area some years ago and stayed at a small hotel on the outskirts but as we wanted to explore historical Shrewsbury we found that it was a real nuisance staying out of town and driving in everyday whereas the Prince Rupert is ideally situated right in the town centre. One of the joys of the hotel is that on arrival they just take your car to their private car park which is just two minutes walk away.

We chose to stay in a standard room over looking the church at the front of the hotel. The room was perfectly acceptable, very clean with one of the most comfortable beds we have ever slept on. In fact, we asked at reception for the bed details which they very kindly provided and further explained that all the beds throughout the hotel were recently replaced with superb pocket sprung mattresses. The hotel has obviously been recently upgraded as the corridors looked very clean and fresh which makes for a lovely first impression. One of the reasons we chose the hotel was the choice of dining and we were not disappointed. It's so rare to find hotels with two restaurants let alone three and we certainly enjoyed the three which were on offer. In particular, the a la carte restaurant served great food and the Italian restaurant is run by the best and friendliness manager which I have ever met! We enjoyed our stay so much that we did consider staying an extra night but we thought that we would return later in the year or at Christmas.

A final special mention to the receptionist who worked Sunday evening. Unable to locate a chemist open nearby being Easter Sunday the receptionist on duty dashed back home to get something for us which was so kind of her. Indeed, I noticed that on checkout another guest gave her a small present to thank her for her trouble in helping them. Full marks!

Terrific location and great staff.

from JonathanPolar
Congratulations to the team at the Prince Rupert. I've clearly been staying in too many sterile hotels when I'm away on business so this is a special place in the heart of the town, with an wonderful atmosphere.
They even parked my car for me, and that's rare these days!

could do Much Much better

from Pauljmuk
Not a good stay.

Supposedly the pride of Shrewsbury (and supposedly 4 star) this is an expensive hotel (100 the night, and that was with a deal)

Plenty will moan about the rickety nature, sloping floors etc, but I will forgive all of that - this is (in parts) one of the oldest buildings in town, some of it Tudor - so what do you expect?

Anyway on to the details

No parking on site - valet parking involves handing your keys to someone on reception and they drive your car to the Lion hotel car park about 1/2 mile away. not a major issue, until you want your car back - we were in a hurry and 20 mins went by and still nobody available to go and get the car - ended up running to the car park ourselves!

Reception staff fairly neutral, but I felt rather uncomfortable by the person checking us in - dressed like assistant manager, showed us to our rooms, but acted like we were here "best mates" - very unprofessional, singing and whistling whilst she walked along corridor.

Rooms are tatty, shabby and in need of a refurb - cant say much more - just pretty drab.

Coffee bar and lounge are nice - staff attentive, lovely teas etc. Drinks are ok when the bar proper is open, but take care ordering from the night porter if you get back late - £6 for a bottle of beer, and about the same for a glass of wine.

Breakfast nothing special, didnt have dinner.

all in all, one of those UK hotels that prides itself on location and past glory, but seems to be doing the bare minimum to make people happy. there is a terrible shortage of hotels in Shrewsbury, so I suppose not a great driver for them to actually improve. Lion hotel down the road is half the price and just as good (though equally as shabby!)

Nice Hotel

from A TripAdvisor Member
Stayed here for 1 night in the princess elizabeth suite, thought the Hotel was lovely,clean and the staff very friendly, would come back again. Food (breakfast) was spot on......

complete mismanagement!!!

from A TripAdvisor Member
If you should happen to find yourself in the beautiful county of shropshire, please don't be tempted to stay in this dreadful hotel. The Prince Rupert could be a credit to Shrewsbury, but sadly the proprietors have failed to realise it's true potential.
We chose to spend the first night of our wedding in the honeymooon suite of this most historic of English buildings. Unfortunately that is all it was.
We had booked 20 of our guests into The Prince Rupert and another 20 into The Lion around the corner. One would have thought that having generated so much business for the establishment, the Bride and Groom would have been treated with simple courtesies.
Not so.
Despite having checked in and paid up in advance, the nonchalant night porter treated us with the same contempt as the rest of our guests, who tried their hardest to hide their disappointment from us. No frills in the honeymoon suite. No room service (don't bother ringing reception they'll only ignore you). Constructive criticism was only met with complete apathy the following day.
No apologies. No perks. No care. What a shame!! My advice to the Prince Rupert - sell up, move on or change management. My advice to the potential guests - save your cash, stay away!

overpriced food

from wingate
I stayed at this hotel with a group so i did not choose the hotel.I thought that the romms were reasonably comfortable.I was very disappointed with the food.I recall that the set meal for a Saturday night was approximately £25.I was expecting a good meal for that price but i was very disappointed at what i received.A bit of a rip off.The meal that was included with the group stay was not much better.

Top Local Tips for Shrewsbury

The Quarry Visit the town "park" called The Quarry - which you can walk to from the town centre. Surrounded by wonderful Georgian architecture (Shrewsbury has over 600 listed buildings), the River Severn can be crossed at several footbridges, or take a stroll around the town "loop" of the river. Whilst there get a boat ride on the Sabrina and then have a picnic in the absolutely delightful Dingle - a "secret" garden within the Quarry. But take a camera - you won't be disappointed.

Sat Nav Do not rely on sat nav getting you to your destination. Shrewsbury has many narrow roads, no entry signs & one way systems.

BRILLIANT PUBS Some fascinating pubs going back to the Middle Ages - with Real Ale and Real Atmosphere!


Other names for Prince Rupert Hotel

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  • Address: Butcher Row - Shrewsbury - England - SY1 1UQ - United Kingdom
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