We had a great deal on Saturday night £85 with breakfast and dinner. Staff we're great very attentive and helpfull. Paid extra £10 for sea view, we had a struggle to see the sea. Room was ok but need re-decorating and could be cleaner but the heating was excellent and the bathroom was good with plen ty of hot water. I had a problem with paying I was charged too much initially, I was charged twice for extra on the al la carte menu, once under the type of food and the second time under dinner supplement. While I was paying another customer had a problem with being overcharged. I don't think it was done delibrately but two people inputting informationmay have caused the problem. Despite all that we would use you again and best of luck for the future.
2 out of 2 readers found this review helpful
Was this review helpful?
Yes
-
No
Just had a weekend stay here and will not stay there again. Fortunately we did pay the discounted price for our stay which helped a little. Good points: friendly staff, ok room facilities, good breakfasts. Bad points: Evening meals (vastly overpriced for the quality). Extra costs(room service £5 per person per tray!!!!), internet. The evening meals cost £25 for 3 very average courses. There are far cheaper and much better quality eating establishments within a stones throw. Also a word of warning, DO NOT PARK outside the Hotel. We parked there to unload luggage and Elderly Disabled relatives, got them checked in and escorted them to their room. Returned to the car which was parked in the designated unloading area with Blue Badge prominently displayed in the car only to find the Parking Mafia had ticketed us. So always leave one person with the car if you are loading or unloading
9 out of 9 readers found this review helpful
Was this review helpful?
Yes
-
No
This is the hotel my friends and family head for when we visit England. The staff are warm and friendly, the food is varied and well presented, and the hotel itself has an interesting choice of decor. When I stay there alone, I prefer one of the suites on the top floor. When with my husband he prefers the newly redecorated suites on lower floors.
Perhaps the previous reviewer was guilty of seeing his "small group of teenage girls through rose coloured glasses. Such a group can be noisy and disrespectful, yet be described as 'cute' by their parents. This is not an hotel for badly behaved children.
As Americans we expect value and service for our money, and we certainly found it at the Royal hotel. Thank You!
6 out of 7 readers found this review helpful
Was this review helpful?
Yes
-
No
The 3 star rating of this hotel is highly over rated , go for one of the better 2 star alternatives and have a nicer stay in this lovely spa town
6 out of 6 readers found this review helpful
Was this review helpful?
Yes
-
No
My husband and I have just returned from a great overnight stay at the Royal. It's our wedding anniversary this weekend and we wanted to treat ourselves to a night away from the children (aged 13 and 2). I chose the Royal for the central location. After reading the review from Mr Ferguson I was pleasantly surprised at receiving the complete opposite as regards service!!! The staff were very pleasant and efficient. No problems with the breakfast menu, bar service, housekeeping and standard of decor in the room. It looked very recently refurbished. If you are thinking of staying at the Royal make sure you only pay £95 per night for a standard double. Some web sites quote around £120 for the same deal. There's a new bar opened just down the road to the left called 'Barracuda'. Great food throughout the day and a great atmosphere in the evening. Its about time Scarborough had a nice bar!!!!
7 out of 7 readers found this review helpful
Was this review helpful?
Yes
-
No
Total of 6 reviews:
Next 1 >>
loading...