Historical Traveller Reviews of Best Western Premier Leyland Hotel
Bit tired and grubby
This is not a particularly nice hotel. The reception area is very 1980s and the chairs in the bar need a good clean. The restaurant had a strange smell and looked like a department store restaurant. However, the food was surprisingly good.
The bathroom was very tired - lino peeling away from the floor under the basin and no complimentary toiletries, just a couple of bottles of shower gel stuck on the wall. The ceiling in the bedroom was very low which made it feel very claustrophobic and the bathroom and corridor smelt of cigarette smoke.
The whole place is very depressing and feels like a run-down holiday camp. Never again!
Fantastic Hotel, Stayed in a brand new executive room well worth the extra £10.00. Reception area very comfortable and relaxing. Restaurant food and staff were of a very high standard.
Average but adequate
Stayed here on business - was initially given a single smoking room, which was tatty and smelly. With a little persuasion this was changed to the correct booking - double non-smoking. Bar food was pricey but OK, & the reception area is very nice, as is the pool area, although the gym is the size of a broom cupboard and consists of a treadmill and a cross trainer only.
Mold glorious mold
Like all UK hotels a lot of detail is placed upon the entrance areas. Newly decorated and swish, the Leyland looks quite special when you first set foot over the threshold. However, once past the entrance the special stops ratherabruptly. Sure if you pay a little more and get one of the refurbished rooms you may well have a pleasant stay. Pay the normal room rate and you quickly realise that many of the 'old' rooms are one step up from a detention centre. Peeling wallpaper, chipped & damaged 80's furniture, worn carpets, stale smelling bathrooms (you know the cheesy shower curtain thing) with well aged fittings and worst of all window recesses encased in mold with speckeled grey, decaying wallpaper. If you are really unlucky you get the rabbit hut version, which gives you just enough room to bring on the early effects of cabin fever.
The restaurant/bar offers the usual cook chill catering output that we have learnt to know and despise(once you see one of those pub pies with the elongated puff pastry top that has just come out of the freezer you know you have problems) .Of course the privelege of eating the offerings comes with the sort of price tag that is normally reserved for proper food. Same story with the drinks, OTT on the prices, limited on true choice- but that's all par for the course in UK hotels so it would be unfair to single this place out for comitting such a regular sort of sin.
The pool area is the one small high point, although make sure you avoid the aqua areobics night if you want a swim. I am sure the conference facilities are ok too but I just want a place to sleep comfortably not a large room where I have to sit and listen to boring people saying boring things about 'the business change cycle'.
All in all the Leyland is a trumped up travel inn pretending to be a decent hotel. Unaided by the noncholance of the staff it does little to endear the average guest and leaves one simply longing for home . How do chains manage to get it so spectacularly wrong?
from A TripAdvisor Member
Stayed for two nights on business last week. The hotel is just off the M6 and looks like Crossroads Motel from the outside. Do not be fooled. When you walk through the doors it is truly fabulous. Ultra chic, modern decor. Big open-plan public areas. Chocolates on check-in with the friendliest receptionist. Offered help with my luggage. Great bedroom, if a little small, with really funky pink and purple decor. Super bar in the main lounge area, and dinner was the best I have had in a long time in a restaurant with the coolest lights (long rods with optics at the end. Breakfast on both days was excellent. Would recommend this hotel to everybody. Cant wait to go up north again soon.
do not be fooled by the pictures and wording
from A TripAdvisor Member
i have stayed a this hotel on numerous times, when it was a jarvis and now a best western. the refurbishment is excellent it really needed doing, where there was thread bare carpets there are nice spongy new ones,the leisure club is brilliant smart and clean . however please note theres only 1 floor of new bedrooms (ground level) so if you do book make sure you request or pay for a excecutive room, also there isnt a gym just a room with a cross trainer in it. familys! do book a family room as the double rooms are not big enough for a cot or camp bed. this hotel is a wedding and conference orientate hotel so expect noise on the weekend.
overall staff are nice but very young and carefree
Not actually stayed at this hotel, but have recently attended several conferences at this hotel and a number of my collegues stayed and where impressed. The hotel has recently been refurbished and had a lot of money spent on it, the food at the conferences was excellent especially they were catering for over 200 all at the same time. All areas have been redecorated and the hotel is warm and welcoming.
Decent for a family stay
This was a nice and comfortable stay for one night. Family of four stayed in a room and enjoyed the nice pool very much. The breakfast, as another reviewer put it, is fairly horrible. But other than that a nice place for a rest for one night.
The evening meal was excellent - the breakfast terrible - self serve but all the food had gone by 8:30 - terrible. I had to ask for them to cook me a breakfast which they grudgingly did. The room was OK and clean - but the view was out over a skip (dumpster) - so not very ascetic. The WiFi worked well for my laptop and the bar area was nice and airy. All public areas were no smoking. This hotel was OK for a night or two - but wouldn’t want to spend any more time there - functional shall we say.
from A TripAdvisor Member
We have just returned from our Christmas four days holiday. We would like to commend the standard of the catering generally; the food was excellent; the variety of deserts generally was limited. On Christmas day night the buffet was both insufficient for the number of guests and the variety and quality was very poor. There were only inexperienced staff on duty left to fend the guests complaints, which demonstrates a managerial failure. Our critical comment is regarding the state of decor. The hotel is 23 years old and most of the exterior looks as if it has not been maintained since it opened. Rotting wood and metal fixtures and algae on canopies was obvious. Inside, bathroom ceilings in at least two rooms had mildew and baths were chipped. There were cigarette burns on dressing tables, crack around windows and ceilings and un-matching walpaper repairs were apparent. Heating was poor in the main function room. The night before last night the roof leaked in two places in the first floor corridor whilst it was raining which was evidence that the roof had come to the end of its life. This hotel has four stars on its road-side sign post and our impression is that this is not deserved and stands as a misleading advertisement. All this aside, we did enjoy ourselves although a few more smiles from all of the staff would have added to the atmosphere.
Top Local Tips for Preston
If you have children or pets Worden Park in Leyland is a great place for them to let off some steam. It's a huge park with a great play area for young children. Lots of places to walk and a cafe for a nice cup of tea or a snack.
Easy from M6
Convenient access from M6 motorway.
Preston and Leyland have good train connections and the Best Western Leyland Hotel is only 10 minutes walk from Leyland station (also just next to Junction 28 of the M6 if travelling by car).