Owston Hall Hotel

, Owston, United Kingdom
Review this Hotel
Popular Travel Destinations

Owston Hall Hotel

3 star

Rooms: 63

Doncaster - Owston - England - DN6 9JF - United Kingdom Hotel Website | | 44 01302722800
1 Traveller

Review - Owston Hall Hotel

1/10
The Wedding reception
Submitted by: S Wilkinson in 08/08/06
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
Recently had our wedding reception here and to be completely honest the place itself is very good, on first impressions it will seem the perfect location.
Be warned

- If you pay £500 for the buffet expect to see five trays of sandwiches and a packet of nuts, which they do replenish in slow fashion. I must be honest there was food left at the end of the night but for £500 I would expect to have seen a little more variety.

- The staff is mainly eastern European as I admit most places are so some problems with the language barrier.

- The staff will help themselves to your buffet, which we just happened to notice.

- The attention to the finer details by the staff is seriously lacking, expect to spend most of the day chasing after staff and coordinating the day yourself, as a result I was completely sober throughout the whole day.

- We were told when we booked the reception that the function would end at 12:00, at 11:00 one of the staff came in and asked for the disco to be switched off.

- You will receive no customer service what so ever, if you complain expect to get the same treatment from the general manager.

Overall for a wedding reception with over a hundred guests, you would expect some level of customer service we didn't receive any. I'm normally quite easily pleased but I found the overall arrogance and uncompromising attitude of the general manager to be unacceptable, believe me once they have your money they will do as they please.
 
(hotels)loading
Travel Library Traveller Rating?
1.0/10

See 1 review

Review this Hotel
(hotels)loading