Otterburn Hall Hotel
Reviews - Otterburn Hall Hotel
- Age Group: 1825
- From: United Kingdom
- Traveller type: Large Group/School
Read 273 additional reviews of Otterburn Hall Hotel at TripAdvisor.
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Historical Traveller Reviews of Otterburn Hall Hotel
Lovely Locationfrom goofynewfy
weekend breakfrom EdinburghCalvi
Dinner disappointing - would prefer dishes of veg rather than everything plated up. Bar very unwelcoming, like a sports club's! Had to go in search of barman. Only 2 whiskys available. Barman had never heard of those we requested.
Hotel seems to lack guidance? Is there a manager, we wondered? It could be a very special hotel but staff need much more training in hospitality and they certainly need a refurbished bar! And for a £22 dinner, it needs greatly improving!
Beautiful Hotel. Great location.from andreacrane
My husband and I stayed at the hotel on our 10th wedding anniversary. The drive up to the hotel is very grand and impressive. The hotel itself is reminiscent of a small stately home and is very glamorous. We stayed in the cheaper option rooms in the coach house. This building is adjacent to the main hotel. Having been newly refurbished, the rooms are small but perfectly formed. Be warned that if you have a "thing" about small rooms, then book in the main house. I thought the rooms in the Coach House were quaint and were impeccably clean. We had a shower only. From our arrival at the hotel, the staff were extremely friendly and discreet. Our evening meal was delicious. There is a pub in the main village of Otterburn, which is about a five minute drive - they offer a selection of pub meals. We thought it was nice not to drive and enjoy the hotels fine selection of wines.
For the price that we paid, I would say that this hotel is definitely worth a visit - a real getaway from it all hotel.
Sleepless night in the Coach-house.from CHIMEARA
Food was acceptable and reasonably priced , decor forgetable ,The Coach House also holds the function room so if visitng whilst a wedding was on , could n't guess at the noise levels. Cost £85 B&B stayed at a nearby De Vere the night before for £79 B&B,no prizes for guessing which was the place to stay!!!!.
Do they know what they are doing?from LauraFN
Breakfast was ok. Hot food good but plastic flasks of tea and coffee -come on! If you want to charge £12.50/head I'd expect better. Dinner was a mixed affair, some courses really excellent others a disaster. Loads of staff in the Dining Room but no-one who knew what they were doing; Gordon Ramsey would have a field day!
The grounds to the Hotel are still charming but they need to do more with them. I recall the putting, croquet, boating etc. It would be great if these were available as my kids would have enjoyed it.
The place needs some diction. I'm not sure what they are trying to achieve 5-star hotel or comfortable country house? At the moment it fails on either account which is such a shame as it could be excellent.
could be betterburn hallfrom oakleeds
TV not working in room, no black out on open plan bath room are so woke at 5.50am
breakfast a let down, buffet with tinned mandarins, low quality juices and FLASKS of tea and coffee to help your self !! staff did bring a pot of tea when I asked, lots of un happy guests, not getting correct orders and asking for pots of tea, fail to see the point of not serving freshly brewed tea and coffee the plated breakfast was excellent, it is eveident the kitchen is well run and produces good quality food Breakfast staff lack direction,
Feedback given to the manager who said they were relying on guests to give feed back to improve !! but surely not on full rates ??
A potentionally stunning hotel , high rates for poor quality overall experience
Nice hotel, shame about the service!from TAL-PE
There were no bar staff on the friday afternoon so i had to go and find someone to get us some drinks who actually told us that he didnt know what he was doing! That night when we arrived back from the wedding, we discovered that the main door to the coach house was locked and we couldnt get into our room. We had to wander around the hall for at least 10 mins before we found a young lad with keys to let us in, he didnt speak much english! When we got into our room we discovered that there was no electricity on at all, so that same lad had to go and find someone else to sort that out, after about half an hour we had electric again!
The next day our full english breakfast was horrible and tiny. When we checked out they couldnt have cared less about the problems we had the night before but as everyone working in the hotel is foreign i dont think they could actually understand us! We go to America every year because of the excellent service we receive, its embarrassing that this is the service that somewhere like this has to offer! The Percy Arms in Otterburn is far better valvue for money with bigger rooms, comfortable beds and far better service!
lovely hotel, good food nd wonderful stfffrom marcyNorthYorkshire
Only problem was the bed head needed tightening as it squeeked every time you turned over.
Really recommend you go and stay, especially if the weather is good as you can enjoy the grounds and see the wildlife.
What a treatfrom coralisland
Lovely country retreatfrom NickSally
Upon arrival the hotel looked gorgeous, and old stately home on the edge of the Northumberland National Park.
Check in went smooth and we where shown to our room.
The hotel has recently been refurbished inside and the room was amazing with a 2 person jet bath in the bedroom although we did find it hard using the toilet as there is no door on it just a string curtain.
Food was ok apart from dinner is served from 6pm until 8pm which we thought was too early.
All in all we would go back and would recommend it for a quiet holiday.
Top Local Tips for Otterburn
scolding water You will be sued by somebody at some point unless you sort out this water problem. Scolding hot water coming out of the cold tap is extremely dangerous.
Take Muddy Shoes The grounds are extensive - take a change of shoes if you want to dander in the northern weather!
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