Posthouse Nottingham City Hotel

, Nottingham, United Kingdom
Nearby Airports
Review this Hotel
Popular Travel Destinations

Recently Reviewed Hotels Around Nottingham

Posthouse Nottingham City Hotel

Rooms: 130

St Jame's Street - Nottingham - England - NG1 6BN - United Kingdom | 44 08704009061
292 Traveller

Reviews - Posthouse Nottingham City Hotel

Historical Traveller Reviews of Posthouse Nottingham City Hotel

t park in the car park!!

from LondonBexter
This is a cautionary tale! We stayed at this hotel last weekend for two nights. We were advised by the hotel staff that the St James NCP car park was the best place to park and we would get a 30% discount on Parking. DO NOT PARK HERE! Our car was broken in to on the saturday night, along with approximately 20 other cars in the car park overnight.
We were appalled to find from the hotel that this is a regular occurrence and the hotel are aware of it, but do not tell you this!!
We were lucky in that there was nothing in our car and nothing was stolen, but still nearly £200 for new windows was not the best end to our weekend!!

Having said that, the hotel itself was clean and pleasant, ideal for what we needed. Staff were polite and courteous and breakfast was quite good.

We booked this hotel because it was cheap and close to the town centre. But the weekend didn't turn out to be as cheap as we thought!!

Stay away

from Almon
DO NOT RESERVE A ROOM AT THIS HOTEL. We were there for three nights with a group. We are hardy travelers with many nights a year on the road. This is by far the worst place I have stayed in many years (since the college days of flea-trap hotels). The locals say it is the worst place in town and they are correct. It's a dump, nothing works in the room, and there is even a disclaimer warning at the front desk about wake-up calls (as in "you can leave one but you may not get a call"). Keep looking if Nottingham is on your travel agenda. I understand the brand-new Holiday Inn Express is nice at a good price. The Park Plaza - across the street from the Britannia - is very, very nice although a bit higher priced. The Jurys Inn is also a good property - the rest of our group was there.

Great stay for the price

from lamblamlamb
I was at this hotel for a one night stay over the weekend. I selected it due to the low price (£50) I was offered and how near it was to the city centre.

I had looked at reviews for this hotel on this site and was expecting the accomodation to be average. Got to the hotel and check in was fine. Once I got to my room, the size of the room was impressive. I've stayed in a number of hotels and this was the biggest room I've had.

The room was clean, bathroom good too and bed was comfortable. Room had the standard amenities I have come to expect in a hotel room like complimentary tea and coffee, hair dryer and TV. The hotel had a restaurant and bar but there was no time to try them out.

I consider I got a lot for the price I paid and if I'd been sharing, it would even been greater. If your'e looking for a contemporary, stylish hotel then I guess this might not be for you, but if you can get this place for the price I got then it is great value and worth considering... and yes, I would stay again at this hotel If I could get the room at the same price.

Very very tacky

from BIBGNottingham
Just stayed the one night on business as all the usual hotels were full. Paid a slightly cheaper rate thru an agent if I'd paid the full rate I would not have been pleased at all. The hotel in general is badly in need of decorating, it is very shabby throughout.
The corridors seemed to be full of drunken yobs carrying takeaways back to their rooms and the lift stunk of ?something.
My room however had been recently decorated, but was easilly the smallest double room I have ever seen...turn sideways to walk around the bed. Only 2 out of 8 lights worked and the air conditioning is non-existent....a fan blows air round the room but it doesnt get warmer or colder no matter what you set it at and last night was the coldest night of the year. The shower was good though. The car park (NCP) is very handy but expensive at £13 and a nightmare to pay and get discount if you pay by card. (the hotel offers a discount on the NCP but if you pay the NCP by card it seems impossible to get the discount) I ended up complaining and got let out without paying.
Usually use Jurys in London Road which is nearby, only very slightly more expensive and there's no comparison.
Emailed this review to the hotel next day to give them chance to respond but never got a reply.

Much better than expected

from UlsteronTour
I booked this Hotel via one of the well known hotel booking websites for only £34 per night (room only). My expectations weren't that high as some of the reviews on trip advisor are pretty negative in tone.

My experience was somewhat different. The hotel is pretty central and not difficult to find. My room was on the 9th floor with a great view out over the city of Nottingham. Check in was quick and painless.

The room was very spacious and comforatable and although there were some signs of wear, you really had to look for them. My main grumble was the air conditioning system which seemed to have a mind of its own resulting in a room that was over heated even in late September!

If I had paid full whack for the room, this would have been more of an issue than it was but, as things stand, I was pretty happy with the Britannia Hotel and would say, shop around for a good rate as its an excellent base to explore Nottingham.

As mentioned below, if you like Indian food, make sure you take advantage of the Chutney Restaurant across the road - adsolutely excellent!

Motel 6 is better

from Chita44
I booked at a supposedly discounted rate of 70 pounds for a double room including breakfast to attend MENSA's Diamond Celebration at the Hotel. As soon as we stepped out of the elevator on the 3rd floor I smelled the stench of hallway carpeting that needed cleaning or replacement. The room was small and poorly set up with boxy furniture that did not store clothing and no real closet. There was an out of service mini bar that took up hanging space on the wall so that there was room for just 3 hangers on a hanging rod. We basically lived out of our suitcases during our 5 day stay. We did get 2 skimpy fresh towels daily but were advised that bed linens were changed only every 3 days! The bed was small and lumpy. The only positive was a modern bathroom. As for service, you had to make multiple requests over several hours to get items that were missing such as toilet paper.

They should have paid us to eat the breakfast: powdery scrambled eggs, fried eggs cooked in motor oil, inedible yogurt with a bitter aftertaste, canned fruit drenched in some kind of bad tasting sweetener, rolls made of rubber., the only bacon/ham I have ever disliked in my life and sausages that I didn't even bother to try. We also paid dearly for barely edible skimpy dinners held by MENSA in the hotel, as in the old Woody Allen joke that the food was bad and there was not enough of it.

The public ladies' toilet near the lounge floor smelled of noxious gasses that made me throw up the few times I used it. The furniture in the reception area was full of crumbs and debris and obviously not cleaned regularly.

Are we unreasonable spoiled Americans? We had tasty reasonably priced meals outside the hotel in Nottingham restaurants and pubs, including Ye Olde Trip to Jerusalem. We stayed at a budget hotel Royal National in Bloomsbury, London that was cheaper, cleaner, and supplied toilet paper, fresh sheets daily, a bureau and closet to hang clothes and an edible breakfast. And yes, our experience at cheap US motel chains like Motel 6 has been cleanliness, fresh linens and facilities to hang your clothing.

Hell on Earth....

from columbusrobbie
Arranged accommodation here for one night on 29th July. I'd booked 5 twin rooms for 10 people. Specifically chose this hotel because they had Twin Rooms available. Reservations staff were helpful and efficient. It all went downhill thereafter.

We arrived on the Saturday afternoon and check-in was a joke. It took around three quarters of an hour from start to finish but the best was yet to come. On arriving at the rooms, only one was a twin room, all the others were doubles!! The twin room was okay for size but the other rooms were tiny - don't be fooled by the pictures on their website. Furthermore, the rooms were hotter than Hades! To cap it all, one of the rooms didn't have a shower and there was no running water (so the toilet wouldn't flush).

Returned to Reception to complain about the mix up of Twins/Doubles only to be told that the Hotel was full and no alternatives were available. Asked to speak to the Duty Manager who was dealing with another complaint at the desk. After 10 minutes he finished dealing with that complaint and then disappeared for an hour and a quarter before re-appearing to see me. He explained that there was no other accommodation available in the centre of Nottingham as he had already checked for other guests who were not happy???

With no option but to use the rooms given to us, we were offered a complimentary drink for our troubles and a promise that the room without running water would be seen to. The complimentary drink was limited to draught beers etc., hardly making up for the inconvenience. The bar was soul-less - absolutely no atmosphere whatsoever.

In fairness, the running water was restored to the one room, only to be replaced by a problem with a water leak at the rear of the toilet!!

Spent a very uncomfortable night at this hotel. It was so hot in the rooms and throughout the hotel, even though it was quite mild outside.

Breakfast was passable, but only just. The cooked items were swimming in grease.

Checking out was as delighful as check-in. It took an age and when I asked to speak once more with the Duty Manager, the Head Receptionist explained that she would deal with my complaint. Details were taken, nothing really offered by way of an apology and, despite follow-up letters from me to them since then, it's now near the end of September and I still haven't heard anything from them. I'm past caring now.

All in all, a very substandard service and poor accommodation, despite the obvious attempt at a makeover. I've stayed in many hotels over the years and I've learned to manage my expectations. Having said that, this was far, far worse than I might have expected and I wouldn't recommend it, unless you really have no other choice.


from heyjo
I booked this hotel to stay for a friend's wedding nearby. As I work in the travel trade i was fortunate to be able to pre-arrange an early check in to get ready for the 3pm wedding. I had pre-paid the rooms and arranged the booking personally so I thought there would be no problems at all.

I got there to be told we couldn't check in early, the reception staff were incredibly rude. Then I was told I had to pay again....even though I already had. Then we could only have one of our rooms to get ready in for a party of 5 people as they weren't all ready in time.

The room was ok, but there was a tear in the sheets and I was in a large family room but they only provided tea and coffee facilities for 2 people.

All in all the hotel wasn't too bad but the attitude of the staff definitely needs improving, as does their liaison with their head office. A bit of a shambles really! I was lucky to know that I could refuse paying twice because of credit set up but a normal customer wouldn;t have this knowledge and would have been no doubt turned away.

good city centre hotel

from Tropez
Spent one night here in May 2006.

We were attending a function at the hotel so got a discounted rate (£30).

On the website the rooms looked really small - they are not huge but are perferctly adequate for one or two people - they are quite long although quite narrow. Our room seemed recently decorated with shutters for the windows and new quilts etc.

We had a good size bathroom and the room and bathroom were both spotless.

We overlooked a really busy road and you could hear traffic nosie but as you are right in the centre of Nottingham this is only to be expected and the shutters do help to keep some of the sound out.

We didn't have breakfast but the catering for the function was excellent.

Check in and Check out were both very slow but this really would be my only complaint.

Would not recommend!!!

from A TripAdvisor Member
Well, we arrived on the Friday afternoon, checked in fine, was informed that breakfast was served 7-11 on sat & sun - we thought great - long lie!! We were then shown to lift, took ages to arrive! They had a tendancy of visiting/stopping at every stop before coming to yours. We got to our room, very small, had to squeeze past bed to get to window, the bed looked messy,sheets all over the place, hadn't been made properly, the bed also moved!! There were hairs in the bath & sink and on the floor, basically it hadn't been cleaned properly, no time taken. The mugs were also dirty.
The bar was always dead - no atmoshpehere/music and there was not that many drinks to chose from, the pool table didn't work, the balls didn't come out - but we did get our £1 back. The lager & cider was flat think the pipes also need cleaned?
We stayed on the 3rd floor, because of the lifts taking ages to come to our floor, we always got the stairs - they were not at all well sign posted, we ended up in the laundry room!!
Sat morning, we decided against breakfast but sunday we went down at 10.30am to see a sign saying "Breakfast now Closed" even though we were told it served from 7-11am, obviously a lack of communication. So we then decided to go out for breakfast - but we needed cash - the cash machine was out of order!
We asked where the best place was to park - they recommended the NCP across the road, our car got broken into on the first night (along with another 4), the Sat Nav was stolen along with Bluetooth earphone and cd's (we probably should not have left them in the car anyway), when we got back to the hotel after getting the car fixed - we overheard them recommending the carpark to another couple, we then told them what had happend to us - the hotel didn't seem to care - they actually made a joke about it saying "oh not again".
Overall not a good stay - wouldn't recommend it at all, apart from being close to town and close to a great Indian across the Road - Chutney!!

Top Local Tips for Nottingham

One way headache! Get a good route map of Nottingham if you have to drive through it. Even satnavs are beaten by the one way system!!!

Nightlife and Shopping If your looking for a weekend away ladies or gents then Nottingham's the place. Fantastic shopping, lot's of good pub's. Would also recommed Bistrolive for a different night out we had a fantastic time on a live band night.

Fame Factory We had a superb afternoon at the Fame Factory, having a Grease-themed singing and dancing session. Cannot recommend this place highly enough! Also, Jongleurs comedy club was a great way to spend the evening.


Other names for Posthouse Nottingham City Hotel

  • nottingham britannia hotel
  • Address: St Jame's Street - Nottingham - England - NG1 6BN - United Kingdom
Travel Library Traveller Rating?

See All 292 reviews

Review this Hotel
Candid Traveller Photos
  •  Loading Image...
  •  Loading Image...
  •  Loading Image...
  •  Loading Image...

Hotels Near Posthouse Nottingham City Hotel