The Esplanade Hotel, Newquay, United Kingdom

 

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The Esplanade Hotel, Newquay

Traveller Reviews

Rating

1.5/10
The Esplanade Hotel More Photos

Official Contact Details - The Esplanade Hotel

  • Address: 9 Esplanade Road - Newquay - England - TR7 1PS - United Kingdom
  • Phone: 44 01637873333
  • Email:
  • URL: http://www.newquay-hotels.co.uk/
  • Official Website:
  • Rooms: 93

"Oh dear! Just returned from a 1 week break at the Esplanade Hotel .... our Sea View room was..."

"Web site for this hotel looks good, dont be fooled. Doesn't look the same in real life. The..."

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Reviews - The Esplanade Hotel

2 reviews (Showing 1 - 2)
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Rating:

1/10
Very Poor
Submitted by: Nigel in 08/23/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
Oh dear! Just returned from a 1 week break at the Esplanade Hotel .... our Sea View room was absolutely terrible value for money. We honestly felt like we were staying in a hostel. The room was in a very poor state decor wise. The toilet / bathroom in particular was very bad - looking like a public toilet. No effort at all having been made by the hotel to make it look at all attractive - and it smelt of stale urine ! ... we complained about the smell and the condition of our room immediately of course- and they sent somebody to clean the room - but basically told us "tough" with regards to our room - and that "we were not obliged to stay" (we had already paid). The smell was back by the next day ... basically the bathroom has a LINO ! flooring over creaky wooden floorboards - and i suspect that the floor under the lino was soaked in pee ! (the lino was all puffed up around the base of the toilet) Breakfast was OK - even good ... cooked buffet The location is probably one reason the place stays open - very good The swimming pools - the outside one is pretty shabby and FREEZING.... and the inside one is steaming hot - but not nice as no natural light (kind of underground) and the "deep end" is in the centre of the pool - so shallow all around the edge - and deep in the middle - so not very safe for little ones We were gutted that we wasted almost £1000.00 of our money on a week in the Esplanade. Their website is very misleading indeed. If only I had discovered this website before parting with my cash !
 
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Rating:

2/10
Don't hold your breath
Submitted by: Joanna in 05/29/06
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
Web site for this hotel looks good, dont be fooled. Doesn't look the same in real life. The photos of the premium rooms or honeymoon suite looks good but the rest of the rooms look nothing like them. Every floorboard creeks, the fan in the toilet sounded like theres a seagull trapped in the roof. If using the indoor swimming pool remember to use the toilet before hand as the gents toilet is a stroll through the games room and the ladies is near reception. Oh and remember to get the code for the swimming pool doors as reception probably wont tell you about that, then when you get to the pool area you will need to buy tokens to use some facilities so yes thats another treck back to reception. Have a nice stay!
 
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