Copthorne Hotel Newcastle
Reviews - Copthorne Hotel Newcastle
Read 343 additional reviews of Copthorne Hotel Newcastle at TripAdvisor.
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Historical Traveller Reviews of Copthorne Hotel Newcastle
not the bestfrom member1952
I would go back but would hope that staff would have had some customer care courses by the time we go back.
Better than expectedfrom prius
Via DFDS Seaways we booked the Copthorne because we wanted to stay on the famous Newcastle Tyne-quayside. The Tripadvisor reviews we read beforehand gave us mixed feelings, but that was the case with all other Newcastle hotels.
The Copthorne certainly is not a cheap hotel. We paid Euro 70 per person for the room incl. breakfast, which appeared to be full-English breakfast of very good quality.
To our surprise we got a Connoisseur room on the 5th floor, with beautiful interiors and the possibility of late check-out. Since we went shopping the next day, we still could return to our room at 1500, have a short rest and prepare for going to the late-afternoon ferry to IJmuiden.
Concluding: we had a wonderful experience in this fine hotel, beautifully situated on the quayside.
Great Servicefrom Rooby25
I liked the overall feel of the hotel and the breakfast was really good, there was a good choice and was replenished often.
I felt the rooms were dated and a little tired. I didn't like the old style sheet and brown blanket on the bed and think that a spruce up with some modern duvets and curtains would do it no end of good! Also the toilet paper was awful! probably a little TMI but really, it was worse than school's!
What made the trip for me was the staff. Everybody we encountered was so friendly and helpful, going above and beyond to help. I cannot fault the service and even the lads who were doing the brekkie shifts who may have been a little to cool to be polite were outstandingly proffesional and friendly. I would stay here again on the basis of the location and the service even if the room's weren't great.
My other gripe also is that when trying to grab a late bite to eat, room service wanted £8.95 for beans on toast!!!!!! how is that possible?!!!
Impressive Hotelfrom A TripAdvisor Member
It is very well situated on the quay giving easy and quick access to the city and it's attractions. The car park for guests proved essential.
The Hotel has a gradiose lobby, modern in style. We had a double room which was very spacious on the 1st floor with a small balcony overlooking the River Tyne. It was very pleasant and comfortable with everything you need.
On the whole the staff were helpful except for one young lady who gave the impression she was doing you a favour having a rather pompous attitude.
The room cost £99 a night, without breakfast which is quite pricey. However having stayed in numerous hotels around the world I still rate this as good as any.
The Swimming pool, spa, gym and sauna were adequate at no additional charge.
We would definitely stay again and recommend to others.
Nothing special, 4* is a bit optimistic.from A TripAdvisor Member
I ordered a meal from room service, which was delivered promptly and was edible but extremely salty, perhaps in an effort to get me to drink more from the mini-bar?
The service was ok but I didn't feel the staff went out of their way to earn my money and it wasn't 4* in my opinion.
Breakfast was excellent however with lots of choice although I cannot for the life of me understand why these hotels insist on keeping the hot stuff in a warmer when it would be much more appetising if cooked fresh.
t be better!from sweetness89
The bar is very informal and staff couldn't be nicer. We dined in Harry's restaurant on the evening before we went out even though the decoration isn't up to much we have never experienced such incredible service before. The food was really satisfying but one of the waitresses (who served us in the lounge) was really friendly, bubbly and went out of her way to make sure our meal and our experience was enjoyible. Overall I would highly recommend this hotel.
Great Servicefrom A TripAdvisor Member
Dont know what the others are complaining about!!!from A TripAdvisor Member
The location is perfect, only minutes away for Newcastle’s top bars and restaurants. Reception staff were lovely and welcoming, rooms were very comfy and clean. All of the bedrooms at the Copthorne have a fantastic view of the river Tyne. Restaurant staff were very friendly and helpful constantly going out of their way for us. We had no complaints with the food. Breakfast was brilliant, rose was very welcoming and friendly, all staff again efficient and helpful. Harry’s bar has a very laid back and casual atmosphere; table service is brilliant and efficient.
I would advise anyone who wants to stay at a hotel with friendly relaxed atmosphere, come to the Copthorne, although it is pricey the staff and quality of the hotel make it the perfect get away.
Not too bad.from jimmyb01
Bad valuefrom A TripAdvisor Member
Top Local Tips for Newcastle
a great way to travel Use all forms of public transport to get around the area. Cheap and reliable.
centre for life.quay side Centre for life, if you have kids even better, if not worth a look, keep you amused for a couple of hours. try the quay side, baltic centre, sage, its a great day out and something to suit all.Night time//get yourself to the big market or the quay side to people watch. you can have a flutter later on at the casino in town. Fantastic
Electric buses Great thing to know is there is a small bus company that runs a couple of electric buses along the quay side and up Dean Street/ Grey Street - threatre royal area. If you know these two streets you need to be crossed with a mountain goat to be able to walk up and down them (very steep) For a small fee use this little bus service. One goes off to St Peters Basin ( the posh houses with marina)end and the other goes over the swing bridge to gatehead.
Other names for Copthorne Hotel Newcastle
- copthorne hotel newcastle upon tyne
- Address: The Close - Newcastle - England - NE1 3RT - United Kingdom
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