Submission date: 2008-04-19 - Date of Stay: April 2008
Submitted by: sheila - From: United Kingdom
Type of Traveller: Special Interest/Event - Age Group: 41 - 50
Fantastic
The hotel room was fabulous very impressed -the breakfast also fantastic everything you could imagine. Went to see Joe Longthorne, disappointed with his performance wasn’t really well enough to perform. The evening meal was disappointing – don’t know if this was the hotel or the entertainers. I would definitely go again, although the drinks were extremely expensive!
Submission date: 2008-03-30 - Date of Stay: March 2008
Submitted by: Steve - From: United Kingdom
Type of Traveller: Special Interest/Event - Age Group: 31 - 40
Great hoel !
Superb hotel. This hotel was absolute luxury. We stayed in the older part of the hotel I think (room 355). Very clean, comfy beds, huge room , 2 armchairs infront of a large TV. Ironing board in room (convinient). Hotel receiption is stunning inside. Good beakfast.
Only down points was I was too warm, and we couldn't open the window due to the train track being right below, which was noisy even on a Sunday morning.
Submission date: 2008-02-25 - Date of Stay: February 2008
Submitted by: Alexandra - From: United Kingdom
Type of Traveller: Young Couple - Age Group: 31 - 40
Do not stay here!!
We were given room M030, if you get this room leave or ask for a different room. The beds were like sleeping on a wooden slab, the room was not cleaned to a very good standard, if you wanted to go to the bathroom through the night for some reason the bedroom light had to be switched on for the bathroom one to work, only 1 towel in the bathroom as well. The bedroom was red hot & the bathroom was freezing, also in the bathroom you had to clean your teeth with warm water as there was no cold. On the Sunday morning there was a gospel churh service setting up with the crew wheeling things back & forward from 6am & some one emptying glass bottles. Beakfast was ok played it safe with coffee & toast. When I was checking out I never even got asked if everything was ok, would never stay here again & will never advise anyone to stay here.
Submission date: 2008-01-27 - Date of Stay: January 2008
Submitted by: Jane Pilling - From: United Kingdom
Type of Traveller: Special Interest/Event - Age Group: 31 - 40
Great Stay
I had read the reviews on this site before we went and I was very nervous. We decided to go and check it out before we stayed and asked to see a room similar to the one we had booked, which was a contemporary room. We turned up out of the blue and the lady on reception got the general manager to show us around, he was helpful and spent a lot of time with us showing us around, he really put our minds at ease. We had a great stay at this hotel, our room was gorgeous, room 309, the staff were incredibly helpful and the breakfast was excellent, attentive staff, plenty of choice, delicious. I know they have problems with the mezzanine levels so basically spend the extra and go for a contemporary room, they are superb. I would stay here anytime and would recommend it.
Submission date: 2006-10-11 - Date of Stay: October 2006
Submitted by: Traveller - From: United Kingdom
Type of Traveller: Business Traveller - Age Group: 31 - 40
Dirty, cold and uncomfortable
If you are offered room 31 on the mezzanine floor, leave and find another hotel. The net curtains in the room are filthy and hanging off the windows, and most of the curtains don't close properly. The window locks are broken and the windows themselves grey with dirt, so you need the lights on all through the day. The carpet is rotten where the radiator has leaked. The smell in the bathroom suggests that the plumbing needs attention. There were dirty glasses in the corridors and on the windowsills. I've never posted a review on anything before, but am appalled that some websites show a picture of a beautiful room in this hotel and state that all rooms have air conditioning. My room had two fan heaters in the wardrobe, one of which I used because the radiator didn't work, but no air conditioning. There were no fire evacuation information either.
Just don't go there, unless you are promised a refurbished room.
