Submission date: 2008-06-29 - Date of Stay: May 2008
Submitted by: James - From: United Kingdom
Type of Traveller: Relaxation Seeker - Age Group: 31 - 40
An all round pleasure
Taken by the service - obviously a young dynamic mangement team here who expect the best from each other - an excellent lesson in communication from which others may wish to learn. Courtesy and quality in all aspects and a great experience.
Submitted by: Travel-Library user - From: United Kingdom
Type of Traveller: Young Couple - Age Group: 26 - 30
Room not worth it
Me and my boyfriend stayed here for one night for his birthday expecting a lovely 5* room. The staff were really friendly and the Opus bar was nice too, but the room was totally characterless, dark and cold. Nice bathroom but totally not a 5* room. Not recommended if you want to go somewhere special.
Submission date: 2006-12-27 - Date of Stay: December 2006
Submitted by: Jone - From: United Kingdom
Type of Traveller: Business Traveller - Age Group: 26 - 30
Great staff
This hotel is great! Central location, pool, gym, beauty spa, valet parking, excellent friendly staff! The rooms are average sized but modern and stylish, the breakfast is amazing and the OpusOne bar is top rate!
Submission date: 2006-12-14 - Date of Stay: December 2006
Submitted by: Jan - From: United Kingdom
Type of Traveller: Business Traveller - Age Group: 41 - 50
Failed to meet expectations
After upgrading to a superior room, it makes me wonder what the standard rooms are like. I think it is hoped the modern decor will detract from what is a small room. In honesty the TV was the best quality item, but the rest could have been supplied by Ikea. I particularly disliked the open plan washing/dress area that directly stood in the path of the huge plate glass window, or anyone else in your room.
Without a car park and a trudge with luggage, there are better hotels, with more luxurious surroundings in Manchester than this, especially as I had booked 4 upgraded king rooms for staff and myself. What extra did that get me? a bathrobe?
Breakfast was rushed and packed, even early on, I had to chase a waiter to get some tea and coffee, it took so long my breakfast was finished when the drinks arrived.
Best thing about the hotel was the most helpful young porter, who was polite and very courteous with the luggage, as their isn't a car park, but, if you know the one way system, ther...Read more
Submission date: 2006-10-24 - Date of Stay: July 2006
Submitted by: Peter - From: United Kingdom
Type of Traveller: Business Traveller - Age Group: 41 - 50
Don't trust them with your car
Room, food, bar, front desk service all good. Visit ruined by their car valet parking service: when my previously immaculate car was returned to me it had numerous deep scratches in the paintwork. The heater, radio and seat positions had been changed and I'm sure it had been abused. Although they have eventually paid for a repair job, my car is no longer immaculate and they have never even said sorry.
