Radisson Edwardian Hotel Manchester

, Manchester, United Kingdom
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Radisson Edwardian Hotel Manchester

5 star

Rooms: 263

Free Trade Hall Peter Street - Manchester - England - M25GP - United Kingdom Hotel Website | | 161 835 9929
1062 Traveller

Reviews - Radisson Edwardian Hotel Manchester

An all round pleasure
Submitted by: James in 29/06/08
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Relaxation Seeker
Taken by the service - obviously a young dynamic mangement team here who expect the best from each other - an excellent lesson in communication from which others may wish to learn. Courtesy and quality in all aspects and a great experience.
Room not worth it
Submitted by: Travel-Library user in 17/09/07
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
Me and my boyfriend stayed here for one night for his birthday expecting a lovely 5* room. The staff were really friendly and the Opus bar was nice too, but the room was totally characterless, dark and cold. Nice bathroom but totally not a 5* room. Not recommended if you want to go somewhere special.
Great staff
Submitted by: Jone in 30/12/06
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Business Traveller
This hotel is great! Central location, pool, gym, beauty spa, valet parking, excellent friendly staff! The rooms are average sized but modern and stylish, the breakfast is amazing and the OpusOne bar is top rate!
Failed to meet expectations
Submitted by: Jan in 15/12/06
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Business Traveller
After upgrading to a superior room, it makes me wonder what the standard rooms are like. I think it is hoped the modern decor will detract from what is a small room. In honesty the TV was the best quality item, but the rest could have been supplied by Ikea. I particularly disliked the open plan washing/dress area that directly stood in the path of the huge plate glass window, or anyone else in your room.
Without a car park and a trudge with luggage, there are better hotels, with more luxurious surroundings in Manchester than this, especially as I had booked 4 upgraded king rooms for staff and myself. What extra did that get me? a bathrobe?
Breakfast was rushed and packed, even early on, I had to chase a waiter to get some tea and coffee, it took so long my breakfast was finished when the drinks arrived.
Best thing about the hotel was the most helpful young porter, who was polite and very courteous with the luggage, as their isn't a car park, but, if you know the one way system, there is a loading/off load bay at the side of the hotel.
Not a hotel, more an impersonal place to sleep in the city centre, without a car park. Not impressed at all for some modern glass design, free internet access (what decent hotel doesn't offer that?)and a good tv, not value for money.
Don't trust them with your car
Submitted by: Peter in 29/10/06
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Business Traveller
Room, food, bar, front desk service all good. Visit ruined by their car valet parking service: when my previously immaculate car was returned to me it had numerous deep scratches in the paintwork. The heater, radio and seat positions had been changed and I'm sure it had been abused. Although they have eventually paid for a repair job, my car is no longer immaculate and they have never even said sorry.

Historical Traveller Reviews of Radisson Edwardian Hotel Manchester

Wonderful hotel- friendly, helpful staff

from A TripAdvisor Member
Recently stayed for a long weekend and couldn't have asked for better service. The staff went out of their way to be helpful and nothing was too much trouble. We loved the ultra modern room and the King size bed was extremely comfortable. We will certainly be staying there again next time we are in Manchester

What a disappointment

from GBTravellerLondon
Usually staying at the Malmaison I thought I would give this place a go. I had heard it was the city's first 5 star hotel. The decor is minimalist so no helpful signs pointing the way. Couln't find the entrance. Took ages to check in, the girl behind the counter answered the phone even though I was standing there. The room was tiny, I had booked a deluxe, I thought at first they had put me in the wrong room, but no.
Bathroom was nice but it took me 10 minutes to find out how the plug in the sink worked (You had to push it with your finger to swivel it open). We had a meal in the empty Opus restaurant, staff were nice but the food was terrible (overcooked steaks). Breakfast was worse, it had obviously been reheated.

Aviod at all cost!

from milesw
As an exceptionaly experianced travellor (over 100 hotel nights a year) across the globe, and a frequent visitor to Manchester, I thought I would move our family's regualr x-mas stop over from the wonderful Lowry to the new Radisson. Well, what a spectacular mistake!!

The hotel is indeed very well positioned and has the added attraction of a spa and pool, which the Lowry doesnt, which is great for Kids. However, you would be pushed hard to find a more kid-unfriendly hotel in the UK. No kids menu anywhere, and everytime you ask for something (like a high chair, or warming milk) its like you just slapped a member of the staff in the face!

From problems at checkin, which included unloading and pulling our bags on a trolley to our rooms, to the fact that we were told that the hotel did not offer or provide an extra bed in rooms (even when offered an extra payment) . To the lift which was broken, the front revolving door was broken, the blinds in our room didn't work, the thermostat was broken, the room was dirty, the water in the Mini-Bar had 'things' floating in it. The high speed internet was broken, as was the power to the work desk. Maintainance took over 3 hours to fix a problem. The view from our room was a brick wall. The staff in the Opus resteraunt were deeply unhelpful and the room service menu is one of the smallest I have ever seen.

I could go on, but as a previous review said-this is Faulty Towers. PLEASE aviod at all costs. It's a great shame, as this really could be a good place. The decor is great and the rooms look nice, but just fix all the broken things and hire a new manager and I am sure this place might be worth a go.


from mckinneyuk
stayed between xmas and new year. fantastic hotel. All staff great and very helpful. Rooms were well thought out and loved wet rooms. Usually stay at malmaison in manchester but will return here in future.

lovely hotel

from A TripAdvisor Member
My friend and I stayed here on the 6th November in a Twin Deluxe view room. The hotel was modern and very chic. The bedrooms was spacious and luxurious and the staff were discreet but friendly. I would recommend that if you were planning a trip to Manchester this would be an excellent choice of hotel.

not worth the money

from A TripAdvisor Member
The Radisson Edwardian, Manchester is labelled 5-star. It is a sleek conversion of the old Free-Trade Hall, although with little of the original character. It has a distinctly corporate feel as opposed to "boutique" hotel. The vast majority of the rooms seem to be in a modern glass tower extension, some of which do have good views over the city. However, although styled in a fresh and contemporary manner, the standard ("superior" rather than "deluxe") rooms are compact and the cleaning that had occurred left something to be desired. The cleaning may just have been bad luck, but we had a problem with the blinds which was a design fault. The blinds are a series of over-lapping fabric panels which pull closed. Problem was, ours did not pull all the way to the wall, leaving a gap of about an inch, which let in bright light. This illuminated the room to the extent that we could see the pictures on the wall at night! The maintenance man who came to the room suggested that this was a problem that had been encountered before and promised to tape the blind to the wall whilst we were out as a short-term fix. When we got back (late) this had not been done. Our complaint the next morning was dealt with by Customer Services in a very matter-of-fact and rather frosty way. We didn't think it was unreasonable to expect that a 5-star room at £160 a night should have properly fitting window dressings. In summary, if the blinds were sorted out, it would be a nice hotel, especially for business, but was not worth the money.

one big letdown

from lizziechick
I stayed at the radisson last saturday night and was expecting something special as it is the only 5 star in manchester. i'm not niggly but feel that all in all for the money i paid, the whole thing was a big let down, and that the Radisson are resting on theor laurels, not giving customers the 5 star service they deserve.
what i'd want to know when booking;
the BOSE radio has only one thumping station
the key cards take several attempts to work
the suites are huge - but with only one chair you're not exactly pampered
the leisure/spa was filled with empty shampoo bottles on the floor of the showers
the tender in Opus One had to be taught to mix my cocktail
the staff in the bar were too over attentive and annoying - not discreet, more hard sell
the receptionist was stroppy when i queried ( rightly) the bill
the car parking is overcharged compared to normal NCP prices
you wait for ages for breakfast as they don't fill up the bain maries & then you get charged for it when it is supposed to be inclusive!
Just not close to a 5 star - save your pounds and go to one of the other far better value hotels in this groovie city.

Excellent accommodation

from A TripAdvisor Member
We stayed one night in a deluxe room and were really impressed by the standard of the accommodation. The room was modern and comfortable and for once the bed had a King size mattress, not two singles stuck together. The standard of the accommodation cannot be faulted but there were a few niggles with the service, in particular we ordered a room service breakfast which arrived on time but was stone cold and the requested soft boiled were hard boiled. Given the standard of the accommodation I thought the rate of 150 pounds was reasonable, however I was shocked to pay an extra 20 pounds for one nights car parking. It’s normal to pay for parking in city centre hotels but 20 pounds seems extortionate.

Fawlty Towers on a bad day!

from A TripAdvisor Member
Held an event at the Hotel this September. It worked and the client was very happy. What they don't see wont hurt them! Unfortunately, however, trying to organise an event at the hotel was like trying to get a 2 year old to perform algebra. The staff (those who still work there!) have no proper roles, they are overworked, untrained and acted like they had no idea why they were there. Lost luggage within the hotel, incorrect charges to guests credit cards, incorrect menus provided, coffee breaks with no coffee, orange juice with no glasses, fruit salad with no cuttley, endless lies, wake up calls not given etc etc etc this is just the tip of the iceberg! Now they can't even send me the correct bill, incorrect charges - again! and forgot to add the accommodation costs. It was only a tiny meeting and it shock me to think a 5 star hotel operates in the way it does - or should I say doesn't. Unless you want a HUGE HEADACHE and lots of frustration, or unless you are the producer of Faulty Towers and have ran out of script - don't book it! I am still waiting for the billing !!!!!!aaaaaaaahhhhhhh

Grade A

from horatiojml
Just spent the wkend at the Radisson Manchester. Outstanding facilities - big inviting rooms with comfortable beds and great bathrooms, funky bar, small but well-equipped gym and pool. Hotel was full due to Man U-Arsenal match and the place was crowded resulting in long lines at the reception but can't blame hotel for being too popular. Man U football team was staying there too.

Top Local Tips for Manchester

Cloud 23 bar Try Cloud 23 bar at The Hilton, its on the 23rd floor and has fantastic views of the city.

Great shopping but Really great shopping in Manchester, but the Arndale Centre is a bit of a maze and it is easy to get lost if you come out of the wrong exit. Get a good map until you have orientated yourself. The very friendly Mancunians will happily give you directions if you're really stuck.

Lowry Museum Well worth a visit. There is much more to his work than just "Matchstick" men drawings!


Other names for Radisson Edwardian Hotel Manchester

  • radisson manchester
  • manchester radisson
  • Address: Free Trade Hall Peter Street - Manchester - England - M25GP - United Kingdom
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"An all round pleasure" - James

"Room not worth it" - Travel-Library user

"Great staff" - Jone

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