Malmaison Manchester Hotel, Manchester, United Kingdom

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Malmaison Manchester Hotel, Manchester

Traveller Reviews

Rating

5.2/10
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Official Contact Details - Malmaison Manchester Hotel

  • Address: Piccadilly - Manchester - England - MI 3AQ - United Kingdom
  • Phone: 161 278 1000
  • Email:
  • URL: http://www.malmaison-manchester.com/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 167
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"We enjoyed the hotel from when we walked in the front doors reception bar housekeeping & beauty..."

"Firstly the room was nice however the toilet had urine stains on the seat and the towel cabinet..."

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Reviews - Malmaison Manchester Hotel

6 reviews (Showing 1 - 6)
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Rating:

9/10
Great service & staff
Submitted by: MARETTA in 01/09/08
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
We enjoyed the hotel from when we walked in the front doors reception bar housekeeping & beauty staff were all very polite.We did not get time to sample the restaurant on this occasion but we will when we return, bathroom products were lovely thank you.
 
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Rating:

4/10
Looks nice service let it down
Submitted by: Alison in 10/25/07
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
Firstly the room was nice however the toilet had urine stains on the seat and the towel cabinet was very dusty. We didn’t have an iron and after ringing down 3 times and resorting to borrowing a neighbours, it arrived 40 mins after the request. To top it all off my partner left he glasses, after 3 promises of a call back finally spoke to someone who located them 2 weeks later and still waiting for them in the post, 2 phone calls and no call back to see if they can track them. Most frustrating will think twice.
 
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Rating:

10/10
Fantastic Hotel & Staff
Submitted by: Michael in 11/13/06
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
I noticed the 3 rather poor reviews and thought I better set the record straight or at least balance it! I too have reviewed Hotels badly while others have given brilliant accounts. Reasons are basically just down to the room you get and the staff you deal with. Some people are lucky, others are not. I was lucky. Fantastic room, spotless, everything worked and no issues. Staff were extremely friendly, helpful and couldn't do enough. I will be staying again. Consider the reviews balanced.
 
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Rating:

2/10
Dont believe the Hype
Submitted by: Steven Morecroft in 07/13/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Weekend Breaker
Small standard double room where we could clearly hear the neighbours every move, loudest air conditioning in the world, CD player would not play CD-R's (legally purchased music from itunes etc). Refused to make my eggs for breakfast the way I wanted them and the full English is more like a half English breakfast. The bar in the evening was fantastic, so Ill give it a couple of points for that. Our written complaint about the noise and breakfast was met by a written reponse some weeks later to inform me that the room was not noisy, the breakfast was fine and competative in the region etc, would never stay there again, frankly there are better & cheaper Hotels in Manchester with star ratings, Id go so far as saying there are better B&B's.
 
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Rating:

3/10
Massively disappointed
Submitted by: Joanne Ainscow in 06/20/05
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Relaxation Seeker
The room was small, shabby and grubby. Other peoples pubic hairs and clumps of dust behind bathroom door, missing bulb in lamp, large stain on headboard. How can these people justify charging £135 a night for this - Malmaison you are a disgrace!
 
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Rating:

3/10
Dissapointment
Submitted by: Jimmy in 06/09/05
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Clubber
Hotel staff were unfriendly and false. Several problems with our room keys. They made us pay for all room bills on each day before they would let us into our room, fire alarm went off at 3 in the morning with no explanation or apology. Rooms were pretty shabby too. Wont be returning to any malmaisons in the future.
 
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