Copperheads Hotel, Manchester, United Kingdom

 

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Copperheads Hotel, Manchester

Traveller Reviews

Rating

3.7/10
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Official Contact Details - Copperheads Hotel

  • Address: 187 Chapel Street - Manchester - England - M3 5EQ - United Kingdom
  • Phone: 161 278 7000
  • Email:
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 15

"I can say that this is one of the poorest Hotels I have ever stayed in. The room reeked of..."

"Having read the previous reviewers account we were a bit apprehensive about our stay, as we do..."

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Reviews - Copperheads Hotel

3 reviews (Showing 1 - 3)
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Rating:

2/10
Wouldn't Stay Again
Submitted by: John in 04/15/09
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
I can say that this is one of the poorest Hotels I have ever stayed in. The room reeked of tobacco smoke and a smell of smoke continually permeated the building. The room was dirty and obviously had never been cleaned properly for some time. One window had no curtain fitted! The bathroom showed obvious signs of previous occupants stays. The room furniture lacked knobs i.e. to open the wardrobe and the controls for the television were filthy. Generally the room was dirty and the bed needs to be replaced. The supply of tea/coffee etc., was adequate and the included breakfast was supposed to be continental,but no meat or cheese just toast and cereal! If this Hotel is to survive it needs to sort its self out very quickly. Location is great,but standard is as rated.
 
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Rating:

8/10
Excellent Customer Care
Submitted by: Nikki Johnson in 06/19/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Special Interest/Event
Having read the previous reviewers account we were a bit apprehensive about our stay, as we do not condone racisism (and we are Welsh). We were warmly welcomed and readily advised about directions, nightlife and good places to eat. Everything was within walking distance and a lively pub/club life was a few minutes walk away. The hotel is perfectly stituated for visitors wishing to touch the heart of Manchester and apperas to be under new management, as new carpets had been fitted throughout, had been re-decorated and our room was spotless. I'd also say that our bathroom was extremely, although small, but gleaming with no offensive strays from a previous occupant (!). The linen was fresh and pressed, the mattress was new and comfortable and the towels were fluffy and clean. It was clear to us that the new owners were doing everything they could to ensure a pleasant and comfortable stay for their guests, whilst trying to overcome the seemingly bad reputation the previous owners had accumulated. Suffice to say, this hotel is on its way to being one of the best in its star bracket. I would imagine that the total refurb would be complete in a few months where full use of the bar area will be available, and will not dissapoint those looking for a comfortable, affordable and friendly stay. The high level of customer care is just built in with the new management and should be comended.
 
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Rating:

1/10
Anti- Irish
Submitted by: Sean McDaid in 09/23/05
  • Age Group: 26 - 30
  • From: Ireland
  • Traveller type: Budget Traveller
I stayed here in August and was appalled and amazed how terrible the conditions were in this complex. The state of the hotel i could get over with but the anti-Irish attitude was to be honest scary and made myself and my other pal from Donegal very nervous for our safety. After our first nite, when we came down for breakfast the next morining which was fairly dodegy looking, to say the least, we were quite intimated by the new unionists flags that were put up, over nite.We were given several dirty looks, and the owners pals who seemed to just happen to call over the previos nite did seem to be eye balling us. For this day in age i was very fearful for my safety and we ended up leaving that morning and luckily enough found other accom somwhere else for that nite.
 
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