Travelodge London Docklands Hotel

, London, United Kingdom
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Travelodge London Docklands Hotel

Rooms: 108

Coriander Avenue - London - England - E14 2AA - United Kingdom Hotel Website | 44 08701911691
343 Traveller

Reviews - Travelodge London Docklands Hotel

5/10
Great Staff; bad food
Submitted by: Curtis in 09/06/09
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Business Traveller
I stayed one night. The staff were great and the bed was excellent. Nice room, but I was a single person in a family room. All clean. It's a no-frills hotel, so be sure to bring the shampoo, etc, you need.
The food was terrible. Embarrassingly bad. Inexcusably bad. Not very expensive but very poor. The restaurant takes your money first in case you do a bunk; also they check your receipt before they hand you the plate of food.
There are no shops or cafes around for a mile or so; probably a tube ride away or more. Note: There is one excellent Italian café near the town hall (a 4 mile walk away) but it stopped serving food at 4 pm the night I was there. Some nights it continues with food until later.
So here's the message: the hotel is clean and cheap. The staff are friendly and courteous. Bring your own food.

Historical Traveller Reviews of Travelodge London Docklands Hotel

Yuck!!!

from Kermi
If all you want is a comfy bed, walking distance to the light rail and to eat in the hotel cafe for under 60 pound a night this is for you. It's definitely not my cup of tea. Business travellers stay clear.
Staff not helpful. No in room facilities. Can't get phone calls transfered to your room if family need you. Can only dial out if you're prepared to put 30p connect fee and 20p per minute on your credit card. No facility for internet connection unless you pay even more for the connect time. 5 Pound an hourwireless internet. No guest services (can't dial room to room, no laundry services). Smelly heating (smeell's like someone left their wig in the heater. Nothing worth looking/eating at within an easy walk of the place. No free parking except for the first 20 minutes (which wasn't enough time to check in and unload the hire car.

By the way, don't try return your hire car to London City Airport ...booked a car in Edinburgh for a day (5pm to 5pm). Went to the airport at 5pm Saturday only to find it had CLOSED for the day at 12:30pm. 20 pounds of phone calls (plural) to a call centre in Barcelona before we hammered on the door of the terminal and handed over the car keys to a very unhappy security guard.

Average

from Fitzio
We stayed here for 3 nights in July. We paid £10 for the room for 2 nights and more for a third night. Considering how cheap it was, it served its purpose well. It's a short walk from the railway station, although we arrived by train, and the hotel wasn't easy to find. Once you know where it is you realise it's a short walk.

The only real problems we had was that our key card to our room never worked, and every night we arrived home, we were backwards and forwards to reception a few times to re-enable the key card. It was quite frustrating after a while! Also, the first room we had, we couldn't get the taps on, then after using some extra muscle, we got them on but they wouldn't go off. This is a minor thing that could happen anywhere though and they moved us to another room straight away.

Overall, we would stay here again, although only if it was £10. Travelling into the city centre was fine, and didn't take too long, but if money is not a consideration, it would be better to stay more central.

Better than expected

from CelticFire
After some of the reviews didn't expect too much but was pleasantly surprised. 2 mins from DLR. They let us book in at 11:00 even though check-in was 15:00. Staff couldn't have been nicer. Rooms were roasting even in September but for £26.00 a room you can't beat it in London.

some improvement at last

from 504gld
Seeing as I booked several non refundable stays at once I had no choice other than stay or loose my money. In previous stays there have been problems in lines with most of reviews on here. I stayed on a saturday and sunday this time and arrived early to get car park space. The car park is too small, but they have now invested in a 6ft high metal fence and it was the first time I had seen no glass on the floor from cars being broken in to. Im not sure why they have not put a security gate on the entrance as anybody can still walk in and out at will, and the front doors of the hotel are left open all night it seems despite the notice of locking at 2200,so little security measures are in place.

The room this time was quiet and clean, one broken window latch but it was warm and stayed open! The room was serviced all ok and was nice and clean. The TV was fuzzy and the on demand system remote seemed not to work correctly.

The hotel now has WiFi LAN and pay per use internet terminals in the lobby.

I didnt use the cafe bar as past experience has not been very good, instead heading to Canarry Wharf on the DLR where there are lots of eating places.

Staff were polite and friendly, perhaps somebody at Travelodge is reading these reviews!

Lets hope my last prepaid booking at Christmas is even better.

great time

from angie
I stayed from the 20th till the 24th aug 06 with my two children. the hotel was very clean and room brill and very clean , we took extra towels but didnt need them 2 big towels and small block of soap in room . we had a fan in the room for when it was hot . we didnt deal with staff much but when we did no problems .
it is a very short distance from the dlr light railway .i only used bar once but seemed ok sky telly there . didnt have breakfast there because if you are going in to london at tower hill station there is a wetherspoons where breakfast are £1.99 . we only paid £26 for the room so well worth the money .

Cheap and Easy

from kevinpng
For 25 pounds a night you can't go wrong. The staff are pretty rude, but the rooms are comfortable and modern and better than anything else you can get in London for that rate. Close to the lightrail and easy access to London Central. Given that the standard of "tourist" accommodation in London is so bad, you may as well go with a travelodge where you will at least be able to expect a clean and decent room.

You Get what you pay for !

from Hinckley
My family and I stayed at the London Docklands Travelodge for two nights on Saturday 29th, we arrived at the hotel at about 10.20 and I decided to check that our reservation was on there computer (as it had been booked and paid for in January under one of the saver deals for £26 per room per night) they had my reservation and checked us in, he informed us that there was a £5per night parking fee which we paid he gave us the keys to the room and told us we had access to it. I grabbed the suit case and took them up to the forth floor room 425, I wish that I had read the earlier report about the heating in the building, the heat was stifling it felt like a sauna, the window in the room only opened by about three inches and as Saturday was one of the hottest days in July it made no difference. The walk to the docklands railway was excellent 2mins maximum and cost £4.90 for an all day pass zones 1 & 2 both kids were free. On our return to the hotel we were hit by the heat again. At 2.30am I was awoken by load banging outside of the door an was told that the room next door had flooded the hotel out but all should be ok, the next morning we had no hot or cold water my wife went down to the reception and informed them of this, they said that they could switch on the cold water but not the hot at this point. We had breakfast in the hotel £6 each kids free which was very good, and then went back into London on our return we still had no hot water but as it was still extremely hot in the room we all had a cold shower. The next morning we left the hotel and headed back to Leicestershire, on our arrival I realized that I had forgot my new Timberland boots, I rang the Travelodge and they informed me that they had found them, I asked them if they could send them to me if I posted them some money for the delivery which they could not do, a little customer care would have worked there after all the problems.
We would stay there again for the money and convenience of the tube but would take a fan for the room and wouldn’t leave my boots ect

Basic but adequate

from A TripAdvisor Member
My wife and I stayed here on three separate times during May and June between tours elsewhere. At GBP26 per night it was a cheap option and quite adequate if you were using it as a place to sleep and eat. The rooms were basic but adequate. On two occassions we had to go and ask for a second towel. One problem was that they would not store luggage on the day of departure. At one stage the one lift was out of order - fortunately we were only on the first floor. The bar cafe was reasonable food (there's nowhere else around without catching a bus or the DLR) but very slow on one night when the hotel was full. It is about 5 minutes walk from East India DLR station, accessible if you have wheeled suitcases (hint - connect with other Tube linesat Bank rather than Tower Gateway if you don't want to cart luggage up and down lots of steps)
Overall a cheap option of staying in London if you don't expect too much

RED HOT SALSA

from herenow89
if you go to this hotel im just advising you to take a FAN. when i was there my aunt who also stayed was took to Newham Genral Hospital which isnt the nicest place to get took since it is FILFTY. The was no air conditioning and there are speicla latches on the windows so you can open them to a small gap which si rubbish. You can ask to get them taken off and they will say yes sure. but nothing happens. I paid £112 for a two night stay here which we thought was an allright price for the tiome of year. but the staff where rude. our door never worked and half the staff at the hotel couldnt speak english . alot of people collapsed when we where there due to the sweltering heat inside. We where forced to pay the very highly priced drinks until we got into town which is £1 for just a small can. Threee ambulances apart from ours carried people away and the staff couldnt even be botherd to open the barrier to let the ambulances. The ambulances crews told the staff that the heat was to hot inside the hotel and that even they felt dizzy from this heat. so i advise you unless it is snowing not to go here

Not a pleasant stay

from A TripAdvisor Member
Stayed here during 3 weeks late May and June.

Rooms extremely poorly maintained, broken window latches, plaster all over floor, blown lightbulbs, 1 power socket available per room, little to no space to unpack clothes in the non family rooms.

Sadly with the staff there are no redeeming features, for the staff treat you like having customers around is something of a nuisance, and they would really rather not bother with them.

The service in the restaurant doesn't deserve a mention, the till quite often not accepting cards, and the staff unable or can't be bothered to repair. Everything about this place (dont want to use the word Hotel) is too much. The staff are surly and often rude.

I dont recommend this place to anyone, this travelodge needs a change of management completely, as if you are paying full price (as I was) this is a poor quality place to stay. If it was £10 Per night I think I could tolerate it, but this is not a cheap place to stay (by mainland european standards).

Top Local Tips for London

Dont waste cash on Taxi's to and from arena! From East India-Use the Docklands Light Railway(DLR) and the tube jubilee line to North Greenwich to get to O2 Arena.Its much cheaper, safe and easy to navigate.I was anxious about using public transport but even I was able to get there and back without getting lost.Easy to read maps at every station.

Cheap(er) Show Tickets Buy tickets on the day at one of the booths at Charing Cross. (Unless you absolutely have to see a particular show) You will get a good deal, and with about 90 different shows available you will get to see something memorable.

Oyster You dont have to be a London resident to have an Oyster card for discounted pre-pay travel on London Transport (Tube/Bus etc). Pick one up at any ticket counter, fill out the form, top it up and thats it.

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Other names for Travelodge London Docklands Hotel

  • travelodge london
  • travel lodge london
  • london travelodge
  • london travel lodge
  • Address: Coriander Avenue - London - England - E14 2AA - United Kingdom
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