Tophams Hotel

, London, United Kingdom
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Tophams Hotel

, London
4 star

Rooms: 48

24-32 Ebury St. - London - England - SW1W 0LU - United Kingdom Hotel Website | | 0207 730 3313
525 Traveller

Reviews - Tophams Hotel

Historical Traveller Reviews of Tophams Hotel

Nice Hotel, Bad Service!

from ThatLittletravelbug
Hotel is recently renovated and very cosy. We had a very bad experience as we arrived from the airport to find that they had overbooked our stay. The hotel staff relocated my wife & I to the Park Lane Mews, Mayfair for the first night (The sister hotel - this hotel was rubbish, outdated and rude service staff) To make matters worse we only spent half of the next morning trying to find a taxi and relocate to the Tophams Hotel.
I must admit on arrival they did have our room ready, although this does not excuse the rudeness of overbooking or the rudeness of the staff at the sister hotel. I would not stay at this hotel again! nor would I recommend it to anyone. STAY AWAY!!!!!!

Lush in London

from chitacarr
I stayed at the Tophams Hotel for a weekend London getaway by myself. This was my first time to visit London and I was unsure where to book accomodations. I always check Trip Advisor for recommendations and reviews. I chose this hotel based on location, price, and star rating. I thought the staff was extremely helpful. The hotel was close to all the major sites and Victoria station. The bed was comfortable, the room was nicely decorated, and the LCD flat panels come with DVD players that you can view movies from the reception desk. The rooms come with minifrigs and hot water pots.

As a side note, I highly recommend the show "WICKED" which plays at the Apollo Victoria theatre. This is 5 minute walk from the Topham. Also, if you ride the Underground, save your tickets. You will need them to exit the Underground and if you do not have the ticket you will be assessed a small fee. You can buy select items from Harrods at the airport Duty Free.

All in all, I loved London and would certainly stay at the Tophams again!

Disappointed. Great location. Terrible service

from travelagent1971
I stayed here in March 09 for 3 nights whilst attending a course nearby. While the location was great - a 5 minute walk to Victoria Station, the service i received was dreadful.
I chose the hotel over some of the bigger chains as i wanted a more friendly intimate environment for change. Rooms are nicely decorated but VERY small. The hotel advertised complimentary soft drinks and snacks in the minibar. - a kit kat and 2 bottles of water between two of us. It advertised bathrobes- "we have changed our linen company and we dont have them any more." I ordered room service on the first night and got half the meal i orderered, we had no bath towels and were given only 2 hand towels. The worst part was the air conditioning was broken. the temperature in the room was 26 degres. i reported this after the first night and was told it would be looked at while i was out that day. It wasnt. I asked on about 4 occasions over the next 24 hrs and was told it was being looked at. One guy came up said gosh it is terrible in here and went away again. We slept with the windows wide open every night so got no sleep after around 530am due to noise outside. I was told well we cant move you now (3rd night) as we are full tonight.
My overall impression was that I was very disappointed with this hotel. It has the potential to be very good if the attitude of the staff could change.
I am the manager of a travel agency but I definitely won't be recommending this one to my clients.

Excellent location, excellent staff, almost perfect

from DarthTraya
I was in the Tophams during a business trip. The location is excellent, as is just 5 minutes walking from Victoria Station. It's located in a quiet and charming street.
The staff is extremely kind and helpful.
My room was small, but very well decorated. The bed was very comfortable. There was also a dvd player integrated on the tv, so I could take dvds for free from reception and watch them in the room.
Without a doubt his hotel is an excellent choice, for business and for leisure.
It will be for sure one of my first choices when I return to London.

Great boutique style hotel with good location

from Caterham101
This is lovely little boutique style hotel. It has obviosly just been referbished because the whole place is spotless. The staff were very welcoming and managed to get our room ready even though we arrived 2 hours early.
The location is great. A smart road just round the corner from Victoria. There are lovely little shops and bars close by.
The rooms are not huge but they are very well laid out. It is excellent value for money give the standard of other hotels at the same cost in London.


from lede
i stayed at this hotel in the time off the snow in london, i really enjoyed it. the room was a little cold to start with but soon heated up. the bed was very comfortable the bathroom was nice, the bath is good also. the room is a little small but they made very good use of their space.


from jojo74London
If you like lifeless, clinical and cold hotels then this one is for you! Having had the pleasure of staying on a number of occasions prior to the refit I was some what dissapointed as the place looked a bit fake and business like! On the plus side it was great location and the staff were pleasant. However I would not agree with the review that said it was a 5 star hotel, if you want 5 stars in this area I can highly recommend Hotel 41 down the road!!! Hotel 41 is the kind of style that Topham's should have went for.

Perfect Location, discreet and friendly.

from Swissy
The hotel has just re-opened after a complete revamp. Everything is new, modern and very tasteful. The rooms have everything you would expect from this hotel, we did not see any official ratings but it is a definite 5 star. The concierge service was excellent and we used it often.

We can highly recommend Tophams and will definitely be back.

Absolute Gem

from WadeyGirl
What a great find. We went to see Wicked, and decided on The Tophams, which we found by chance on the web. What a fantastic little hotel. The rooms are really nice, wonderfully decorated and everything you could possibly need, although not huge, they feel really nice, and you don't actually need anything bigger & fully air conditioned, the bathrooms are big with a seperate shower and bath, they even give you free soft drinks & sweets in the mini bar!!
Although we were only 2 mins walk away from the bustle of london, you were not disturbed at all, I don't think I have ever had such a quiet hotel room. Everything was really top end: the service, the surroundings, the rooms, all except the price, which was really reasonable for such a nice place.
The staff are really helpful, and seem genuinely nice & pleased to see you.
The hotel is not big, but in the reception they have made it feel really open.
Apparently it has just re-opened after a major refit, so try it now, before they realise they could charge alot more.
What a gem of a find, we cannot wait to go back.

Newly opened and unbeatable location!

from jonparadise
We stayed at Tophams 3 years ago just before it closed down for refurbishment, so were interested to see what had changed.

It's a completely different place! The rooms are furnished to an excellent standard, as is the rest of the hotel, we were told by reception that some of the top interior designers from London have worked on the project.

Additional touches, such as free wireless internet and complimetary mini-bars in the rooms add value for money.

We always loved it's central but quiet location, so it was also nice to see the area hasn't changed much in the last few years.

Of course the staff were as warm and friendly as ever.

Top Local Tips for London

London Eye, Don't Believe the Hype Prior to my trip to England, every travel book/review I read listed the British Airways London Eye as the must-see attraction. Closed for maintenance during the first two weeks of my trip (early January), it opened again the day before my departure and I made room in my itinerary especially for it. Had I known how overrated this experience would be, I would have spent my last day doing something else. First off, is the line-up. I was there during the off-season and waited 30 minutes. I can't imagine how long I would have been standing during the summer easily would have been a few hours. Then there's the cost; was the 30-minute trip worth £14.50? No. An admission charge 1/2 the price still would have been too much. Add to that the fact that you have to buy one of their £3.00 guidebooks so that you know what you are looking out at (unless you're already familiar with the layout of the city), and the London Eye quickly becomes a tourist trap.

Lovely place It was an amaing trip. I will keep sharing my experience about london in recent posts


Other names for Tophams Hotel

  • tophams hotel london
  • Address: 24-32 Ebury St. - London - England - SW1W 0LU - United Kingdom
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