Thistle Piccadilly Hotel

, London, United Kingdom
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Thistle Piccadilly Hotel

, London
4 star

Rooms: 92

39 Coventry Street - London - England - W1D 6BZ - United Kingdom Hotel Website | | 0870 333 9118
291 Traveller

Reviews - Thistle Piccadilly Hotel

4/10
Not a 4* but great location
Submitted by: Michelle in 21/04/07
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Weekend Breaker
The location of this hotel is great with Leicester Square to the right and Picadilly to the left - literally! The room we had was a good size for a city hotel but needed updating. The bath suit was dusky pink with fern green tiles and there was a constant dripping noise though it wasn't coming from the taps. The reception staff were a bit surly but the breakfast staff were really cheerful and happy to be of service. Stay here for the location but don't be fooled into thinking there will be any luxury because of the rating.

Historical Traveller Reviews of Thistle Piccadilly Hotel

Great Location, Average staff.

from AndrewWork
We stayed here for one night on 22 April 2005. It cost £100, room only, booked trough the Thistle website months ago.
The hotel is in a great location, right at Leicester Square, in the same block as Mamma-Mia, near theatres and cinemas. Also very close to chinatown.
We walked to the Ritz for afternoon tea (15min walk), we walked to Mary-Poppins at the Prince-Edward-Theatre (15min walk), however we did walk it at 11pm on a Friday night - the place was heaving!

Don't worry if there is no breakfast in your deal - McDonalds is right across the road ;-)

The room was fine; clean, safe and all the basics present and correct.

Problems:
The previous day, I phoned and asked for an early check-in, I was told - no problem, the hotel is not full anyway. However, when I arrived the early check-in (12noon instead of 2pm) was not available. Maybe the hotel got a last minute bus party in.
The receptionist was a bit surly.
The public areas are a bit tired.
Housekeeping are keen, they knocked my door every 30 minutes from 9.20am onwards.

So, three stars for the hotel. One extra star for the location.

If I got a good deal I would stay here again.

great location

from mdtraveler54
The location is perfect. The hotel room was okay but the bathroom needed work. The public areas could also use some work. The hotel room's decor was nice and considering the location, the room was very quiet. Nice window views. The staff was nice and helpful.

Two Star at Best.

from A TripAdvisor Member
We stayed here at the end of November after getting an internet rate at last minute. The room was small and dingy, the carpets where very dirty and the noise was absolutely unbearable. We will definitely not be returning. If you are in London to party and stay out all hours, this hotel may be suitable for you as it has a good, if loud, location.

Thistle Fantastic

from dickrob2
The Thistle Picadilly was excellent for our stay in January 2005.
Spotlessly clean comfortable rooms,friendly staff, A homely bar,great breakfast and a stunning location for Theatre and Shopping.
This hotel has it all

Lovely room, great service

from marycola
Stayed here between Dec. 29 and Jan. 2 and thoroughly enjoyed the visit. The room was larger than expected and very comfortable. Althought not new, everything was kept sparkling clean and the large, deep tub was great for a long soak after a long flight, especially with the little bath gels supplied. The staff was efficient and polite. We could not get into our room when we arrived at about 8:30 a.m. because there were no twin rooms available at that hour (official check in time is 2:00 p.m.). However, a couple who had booked a double was given a room that morning. This is a hotel that does not stand on policy if it can accommodate a visitor. We were shown to our room as soon as it was available at around 1:00 p.m. -- our luggage was there waiting for us. We booked a deluxe twin -- but did not get the robes or biscuits promised. This was no big deal -- probably wouldn't have eaten the biscuits and I brought my own robe. We had no trouble with noise -- even though we were there during New Year's Eve when the streets below us were teaming with people. This may be because we were on the 6th floor -- lower floors may hear more from the streets. The small hotel bar was a nice gathering place for guests on New Year's Eve. Our breakfast was included and the breakfast room was pleasant with both English and continental breakfast items. I'm not sure how good the central heating is, but the hotel supplies a space heater that supplements the central system. Although it was necessary on the cold damp days of our visit, I turned it off at night because the room became too warm for my taste. The location is very convenient, especially to the West End theaters, which are all within easy walking distance. There's a choice of tube stops to get you to other parts of the city and the hop-on/hop-off tour bus stops across the street. Only downside is that there are no vending machines. If you like drinks or snacks in your room, buy them at the stand next to the hotel.

loved this hotel

from A TripAdvisor Member
This hotel is in a terrific location. Perfect for shopping and theatre. Our room was very clean and comfortable. We had a coffee tea maker which always is a plus. It was a delux room but not expensive. We booked throough Thistles own site.
This hotel is on the corner of Leicester Square, a lively night time spot, so I guess you could get noise. We didn't hear a thing though. We were on the sixth floor and we seemed to have a doouble set of windows. Noise was not a problem.
Staff were all very pleasant. The one problem we encountered was a long wait for a table at breakfast. Half an hour! We could go to the lobby to wait where coffee was provided. Hotel staff were very apolagetic and said they had a temporary manpower problem in the breakfast room. We decided not to wait and before I could ask, they immediately said they would make a deduction on my bill so that was fair enough.
It is well worth staying here. There are three excellant delies on the same sidestreet . Just go right at hotel entrance . I wouldn't dismiss it on breakfast room account. The benefits by far outweighed the hiccups. Main points are that its very clean and in a wonderful location. We will definitely stay here again.

Good Service and Nice Room

from Concorde2003
We stayed at the Thistle Piccadilly 12th-15th November 2004. We booked the hotel because of its location right by Leicester Square near the theatre we were going to, and that couldn't have been better - the theatre was literally next door. The downside on that was that on the Saturday night, it was very noisy outside until around 4.00 am from people shouting and car horns sounding off. That said, the other three nights we were there were peaceful.

We had requested a high floor room and got a very nice one on the top floor. The lifts were readily available at all times. On arrival in the room it was chilly and obvious that the heating system in there wasn't working. I reported this to Reception and very rapidly a portable radiator was provided which kept the room warm throughout our stay. The beds were very comfortable and the maid service excellent.

The breakfast room was particularly pleasant; the service was friendly, quick and attentive; and the breakfast itself was very good (we commend the bacon especially).

The Reception staff were welcoming and keen to please, which they did. All in all, we had a good stay and would go there again.

Location, Location, Location

from A TripAdvisor Member
We stayed at this hotel from Oct. 11 to 15, 2004, and were impressed with the location as we were central to everything. The breakfast was good and well worth having it included in the hotel rate. We knew that "noise" was going to be a factor so were not surprised to hear a lot of activity in Leicester Sq. at 3:00 or 4:00 in the morning. We were in the heart of London! After all, a highlight was having a room directly overlooking the Square and seeing the premiere of "Alfie" with a bird's eye view of some pretty significant stars arriving in their limos.

The hotel is definitely tired in it's appearance. The beds/mattresses definitely need replacing as they were very hard and lumpy. The staff, however, were very helpful and pleasant during our entire stay.

mediocre

from A TripAdvisor Member
Having stayed at three other Thistle properties in London I expected similar quality at the Piccadilly. Very disappointing. The staff seemed disinterested. The facillity needs re-modeled. Ths only upside is the location; Piccadilly and Liecester Sq, (and a good breakfast buffet).

First rate Theatreland hotel

from Roseann S.
The hotel is old but elegant, room spacious with amenities such as hair dryer, room service, trouser press. The staff was very helpful and courteous and the location right across from Leicester Square was marvelous particularly for those who love the theater. I notice that there are some complaints about noise. The Hard Rock casino is across the street but I only had a problem with late night noise once in a five day stay. The only vexing problem was that the elevator was not working properly for most of my stay. It worked when you were inside it but it did not respond to call buttons so you had to call down to the desk to send the elevator (lift) up any time you wanted to go out or walk down the stairs (a long walk from my fifth floor room). But this is likely a one off thing that will not repeat. I enjoyed my stay here very much and would recommend this hotel and would stay here again on future trips to London.

Top Local Tips for London

Mamma Mia is next door We had already booked Mamma Mia, so it was a pleasant surprise to find the hotel was literally next door. It was a great show - don't miss it if the you get the chance.

Comedy store Piccadilly The comedy store picadilly was a fantastic night out and incredibley funny and great entertainment. Easy access on the tube and really close to our hotel the Thistle Piccadilly. Great value, great food. Try and go on a thursday, friday or saturday night, it is the best of and excellent entertainment.

Theatre tickets We booked two theatre tickets on line costing us £69 each which included booking fee, as our train was quite late we decided to try and book a show matinee. We had been advised not to go to the half price stores but to go to the box office when they opened at 10am, we took this advise and managed to get two tickets to see Chicago at £20 each, we was on the front row and in the middle. Wow what a bargin!

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Other names for Thistle Piccadilly Hotel

  • thistle piccadilly london
  • thistle piccadilly hotel london
  • thistle piccadilly
  • Address: 39 Coventry Street - London - England - W1D 6BZ - United Kingdom
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