Thistle Euston Hotel

, London, United Kingdom
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Thistle Euston Hotel

, London
4 star

Rooms: 362

Cardington Street - London - England - NW1 2LP - United Kingdom Hotel Website | | 0870 333 9107
660 Traveller

Reviews - Thistle Euston Hotel

Great location, poor service!
Submitted by: Pauline in 21/04/07
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
The location of this hotel was perfect for our holiday as it was very central, but the staff was less than helpful. All the staff we spoke to were foreigners who didn't understand what we were asking for. We got a very creepy, preverted phone call in the middle of 1 night and when we spoke to reception, she didn't understand and all she could do was say that phone numbers might have been mixed up! We asked for a taxi to be booked for us but concierge said that we could hail one easily from the street - this is not the kind of service I would expect from a 4 star hotel. We were very dissapointed and will not go there again!!
Great service & stunning receptionist
Submitted by: James in 19/06/06
  • Age Group: 18 - 25
  • From: United Kingdom
  • Traveller type: Business Traveller
I had to go to London from bristle for a business meeting I usually stay at the Kensington palace hotel but this time I chose to stay in the thistle Euston as it was closer to the meeting that I had to attend to.
The room was ok but I would expect a bit more from a 4 star hotel the food was nice and a decent price but the customer service made up for everything.
I would give 10/10 for the customer service in Euston.
There were about 4 people in reception but I was amazed by the receptionist she was gorgeous.
I will definitely stay there again.
They offer free newspaper how great is that? lol

Historical Traveller Reviews of Thistle Euston Hotel

Solid Hotel

from A TripAdvisor Member
This is a pleasant hotel in an excellent location. The room was small but clean and adequate. The staff was competent. There was a choice of cold or (for an additional charge) hot breakfast. Although the breakfast room was crowded, we were always seated promptly and never felt rushed. The location about two blocks from Euston station provides easy access to several tube and rail lines at three stations (Euston, Euston Square, and King's Cross) and multiple bus routes. Taxi cabs were always available, although we never used one. One can easily walk to Bloomsbury. It is but a short bus ride to the restaurants on Upper Street.

You deserve more.

from A TripAdvisor Member
The Thistle Euston is at best below average and is in a less than desirable location, particularly in the evening. Worst of all, the staff and management could not care less about their guest. Nothing in my room worked and the manager simply dismissed me. Furthermore, a later written compaint was not addressed. I will never stay there again, nor will I ever stay at any other Thistle hotel in the future.

Decidedly average with very poor room service

from A TripAdvisor Member
Positives: close to Euston station and underground;
clean rooms; good breakfast selection (included in the price).

Negatives: very poor room service timekeeping; room service meals were of very poor quality; reception was undermanned and it took a long time to be assisted; the bar was very small.

The Thistle Hotel at Euston, London

from A TripAdvisor Member
Avoid this hotel like the plague. Poorly trained staff - asked for a quiet room and got a noisy one in an area being refurbished. If you want basic service this is the hotel for you. If you really do need to stay in this area and are travelling on a tight budget you might be better booking in at the IBIS which is close by.....

Great Value

from A TripAdvisor Member
Very good hotel for the money.
Not very fancy or in the center of town,
but still, very close to the subway makes it convenient. Very clean, big rooms for Europe/UK, good free breakfast, friendly service. I am on the road for business a lot and if your looking for a good inexpensive business hotel or have a family on a budget, this is a great deal.

Decent hotel

from A TripAdvisor Member
The negatives: The rooms were kind of small and the location wasn't great.

The positives: Close to Euston subway station. Efficient maid service.

It was nothing spectacular but o.k. We stayed here for 7 nights.

Great hotel - very clean

from A TripAdvisor Member
We stayed for 7 nights and were very pleased with everything. The room, while smaller than US hotel rooms had everything necessary for a comfortable visit. The bed was firm and the bedding was fluffy. The shower was better than the one we have at home, and there was plenty of hot water. The room was thoroughly cleaned and kept that way for the whole visit. We are picky about cleanliness, and had no complaints at all - it met our standards! The continental breakfast was just fine giving us a good start for our daily plans. The location, next to Euston Station was very easy for Tube and bus access. We would stay there again. We read reviews of many hotels and this one had the most positive ratings.

London Stay at Thistle Euston

from A TripAdvisor Member
The service was what you would expect for a three star hotel. Would stay closer to the center of town next time as we did before.

Had a great experience at the Thistle Euston

from GEMD_1996
My husband and I stayed at the Thistle Euston for six nights, between March 23 and 29, 2004. This hotel was booked through an American Airlines travel package and after reading reviews on this site and others, we decided to schedule our trip. This was our first trip to London and we thouroughly enjoyed our stay. The Thistle Euston staff was very helpful and the rooms were above average for European standards. The beds were comfortable and rooms were quiet. We did not take advantage of the 2-for-1 offer at the Faya Restaurant, although it was available on a limited menu. This hotel was conveniently located to the Euston Station, where you could access the Northern Tube line and Bus Services (including the National Express to Heathrow Airport). In addition, the Euston Square was several blocks away, with easy access to the Circle, Hammersmith & City, as well as the Metropolitan Tube lines. I would not hesitate to recommend this hotel to any family and/or friends.

A fine hotel at a reasonable price

from A TripAdvisor Member
Room was small by American standards but very clean and attractive.
Continental breakfast was outstanding - the coffee was especially great. An easy 2-3 block walk to Euston Station. We had a wonderful 6 night stay!

Top Local Tips for London

Thames travel - O2 dome Leave an hour to get from the Eye to the O2 Dome on the Thames Clipper - on the first trip of the day it took 30 minutes, but on the return trip we almost missed our train as it took 1 hour. It is better than the tube as you get to see London from the water.

camden guided walk See camden It's great

Money! Don't bother with the currency exchange ESPECIALLY Travelex who charges exhorbitant rates. Use the ATM instead-preferably one that says it's free (I found several in the train stations). Even with your bank's charge, the exchange rate, and the international service fee it's a lot cheaper.


Other names for Thistle Euston Hotel

  • thistle euston london
  • thistle euston hotel london
  • thistle euston hotel
  • thistle euston
  • Address: Cardington Street - London - England - NW1 2LP - United Kingdom
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