Thistle Bloomsbury Hotel, London, United Kingdom

 

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Thistle Bloomsbury Hotel, London

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Rating

5.5/10
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Official Contact Details - Thistle Bloomsbury Hotel

  • Address: Bloomsbury Way - London - England - WC1A 2SD - United Kingdom
  • Phone: 0870 333 9103
  • Email:
  • URL: http://www.thistlehotels.com
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 138

"Thankful to have left this shoddy hotel at last! 1) Extremely limited restaurant menu - if you..."

"My husband and I stayed for a weekend in Feb. 07. On arrival, the hotel staff were all very..."

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Reviews - Thistle Bloomsbury Hotel

2 reviews (Showing 1 - 2)
Review this Hotel

Rating:

3/10
Poor catering and hopeless service
Submitted by: Richard in 11/26/07
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Business Traveller
Thankful to have left this shoddy hotel at last! 1) Extremely limited restaurant menu - if you don't like fish then hard luck. As a result I was forced to resort to room service for the rest of my week's stay as the listed room service menu is far more extensive! 2) Breakfast: While the food is good and plentiful, don't bother ordering hot food if you're in a hurry - even at quiet times it takes forever to arrive. 3) Room service is patchy at best. On two separate days my ordered choice was not available. One one of these occasions they didn't bother to phone back and tell me this for 20 minutes. Another day I called them back after my food hadn't arrived after an HOUR to find that they had attempted to deliver it to the wrong room and had then just given up! 4) One day the tea/coffee tray hadn't been restocked properly. I followed instructions and asked room service to include fresh stocks with my food order, but they just ignored my request. 5) On leaving the hotel I asked for my 'room service tray charges' (£5 per tray!) to be cancelled due to the poor level of service, but the receptionist refused and threatened to bill them to my credit card regardless. Unfortunately I didn't have the time to stay and argue the point with the manager, so had to pay up. 6) The majority of the staff only speak English as a second language and often have difficulty understanding simple requests. 7) Room safe broken and unusable throughout my stay. I certainly won't be returning to this hotel again and will ensure my Company removes it from their approved list. What a terrible first impression of London it provides for our foreign visitors!
 
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Rating:

8/10
Clean Hotel Perfect Location
Submitted by: Mrs Cador in 02/20/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Weekend Breaker
My husband and I stayed for a weekend in Feb. 07. On arrival, the hotel staff were all very pleasant. The room was very clean and comfortable. The bathroom was a little outdated but also clean. We had the full English breakfast, which was included in the price. This was excellent with plenty to choose from. My husband and I will deff go back there again. Prime location for many of the shows. Just 10min walk to Covent gardens. Good location for bars and places to dine.
 
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