The Tower, London, United Kingdom

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The Tower Hotel London

Traveller Reviews

     Rating

7.5/10

Official Contact Details - The Tower

  • Address: St Katharines Way East London - London - England - E1W 1LD - United Kingdom
  • Phone: 0870 333 9106
  • Email:
  • URL: http://www.thistlehotels.com/
  • Hotel Class:
  • Rooms: 801

"When we checked in we were given a hard sell to upgrade and basically we were......"

"Could not fault my stay. Beautiful views, great, clean rooms, lovely......"

Rating:

1/10
Poor quality
Submitted by: Travel Library User in Jun 2008
  • Age Group: 26 - 30
  • From: United Kingdom
  • Young Couple
When we checked in we were given a hard sell to upgrade and basically we were told the better rooms were lovely and newly refurbished and ours was old and tatty. It was slightly better than that. Wallpaper peeling, chipped furniture etc. Our towels were taken away and not replaced, tea and coffee not refilled, breakfast very low quality and stale croissants. Mini bar left unstocked unless you asked for it to be filled - surely would be sensible to fill it in the first place!? 2 pc's for public use however you have to pay for the priviledge and no leaflets in reception to help tourists. Room service at a ridiculous price £15 for a sandwich!! Only 4 lifts for a hotel with 800 rooms, always lots of people waiting and the only stairs you can use are in the service quarters and very difficult to find. The view from the hotel was nice but not worth the price
10 out of 10 readers found this review helpful
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Rating:

10/10
Excellent
Submitted by: Paul in Dec 2007
  • Age Group: 26 - 30
  • From: United Kingdom
  • Young & Single
Could not fault my stay. Beautiful views, great, clean rooms, lovely service. Only slight letdown was the breakfast, which was average. Would definately stay again and recommend it to anyone!
10 out of 10 readers found this review helpful
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Rating:

9/10
Great Stay!!
Submitted by: Kaz in Aug 2006
  • Age Group: 31 - 40
  • From: United Kingdom
  • Mature Couple
Good points - Great price, booked with Londontown.com Had a free room upgrade when we arrived (huge bed), Great location and the views from our 3rd floor room were spectacular, the room was very very nice, if you book for a cooked breakfast it was very good, really filling and will help you through the rest of the day. Very helpful staff and got us fast tracked with card into The Hard Rock Cafe. Bad Points - When it gets busy the lifts are a little slow, and queues for breakfast can be long if you don\'t go down early enough, and I could have done with some bubble bath and a flannel in the bathroom. The ice machines were never very full. Otherwise I would definitely recommend it, and hope to stay there again as the hotel made our stay!!
38 out of 38 readers found this review helpful
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Rating:

9/10
Views!
Submitted by: Darren in Jul 2006
  • Age Group: 26 - 30
  • From: United Kingdom
  • Mature Couple
The service and staff were great excellent! Views cant fault it.
31 out of 31 readers found this review helpful
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Rating:

8/10
Excellent hotel
Submitted by: James in Jul 2006
  • Age Group: 18 - 25
  • From: United Kingdom
  • Young Couple
The tower hotel was a great place to stay. The room was spotless on arrival and the staff were a great help on where to eat and travel would definitely recommend to any age group. I did not try the restaurant so cant comment on the food but there is plenty of choice. Will definitely stay again.
31 out of 31 readers found this review helpful
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Total of 13 reviews: Next 5 >>

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