Historical Traveller Reviews of The Royal Trafalgar Hotel
allergy sufferers bypass this one
If you suffer from asthma or allergies this is not the hotel for you. This hotel is in bad need of an up dating. The carpets reek of smoke and years of neglect. The rooms are tiny and have your grandmas drapes and bedspreads. The hotel is on a small one way street but the noise at night makes it hard to have a sound sleep. The hot water was iffy and the bathrooms were moldy and very unattractive. There was no storage for luggage or even toiletries in the bathroom! The staff was a bit cool towards the guests but I suppose they get alot of complaints and are prepared for the worst. I was moved twice before I got a room I was satisfied with. They told me the third room was a newly remodeled room.... I wondered what it looked like before.
No cold water!
I booked this hotel for a theatre break with my mother and must say I was extremely disappointed. The room was on the small side and the decor was old and scruffy. There were numerous rips in the curtains. There was no water coming out the cold water tap and when we complained to the staff we were told that nothing could be done as the maintenance staff do not work over the weekends. Finally, to top it all off, the room was very noisy during the night with a constant stream of police sirens and loud groups of people easily audible through the pathetic attempt at double glazing. Upon check out from the hotel I complained to the hotel manager who advised they could not offer me any refund as we had paid for the hotel in advance. The best he could offer was a discounted room on my next stay. I declined.
All in all, this hotel is not up to 4 star standard and should be avoided if possible.
very good hotel
My husband and i stayed here for a weekend and found this to be a great hotel.
The rooms were large and well kept bathroom was larger than some other hotels' rooms. The breakfast was great, only thing is having to wait for a table.
We would stay here again.
Great quiet location!
We stayed here for 3 nights in mid March. I had previously stayed here last year and came back again. It did not disappoint. We had a deluxe suite, very spacious, twin beds and a double sofa bed. The bathroom was large and clean, as was the entire room. We backed onto the National Gallery so it was incredibly peaceful overnight despite being in the heart of Leicester Square. Staff were all friendly and polite. Close to several tube stations (Leicester Square, Piccadilly Circus and Charing Cross) accessing all the major lines. Only down side is the small breakfast room- we had to wait one morning for a table to become available but apart from that I enjoyed another excellent stay.
Terrible for a four star rating
from A TripAdvisor Member
This last weekend I stayed at Thistle Trafalgar Square. To begin with I decided to go for an executive twin to get a bigger room - the room I got was the smallest hotel room I have ever stayed in, in fact I have stayed in a couple of 3 star hotels and the rooms there were better. I asked for email confirmation of my booking and didn't receiveone. It was a noisy room due to the "fan" in the bathroom being loud and unable to be switched off. The sink plug was faulty so the water drained VERY slowly. My toast was served without a plate or butter. I was most disappointed in the hotel. I have stayed in numerous 4 and 5 star hotels all over the world and this was the worst ever.
I and my friend and 2 nieces stayed at the Thistle for 3 nights at the end of the half term. He had a single room on the 4th floor which was tiny. The bed was up against the window and there was no air conditioning. He did suffer a bit but managed to open the window for some air but unfortunately he then had to put up with the noise from outside. He did say altough the room was small he was comfortable. Myself and nieces had a studio room on the 5th floor which was spacious. The massive king size bed was more than adequate for the girls to share and I had a very comfortable sofa bed. The lack of air conditioning was a problem and would only go down to 16 degrees and no less. We only used the restaurant for breakfast and this was o.k. On the 2nd night in the early hours the fire alarm went off and we all had to go outside. The fire brigade were there immediately. The only thing was, there was not a single member of staff that came out to reassure anybody. We all went back in like sheep but still no staff. I can only assume that the firemen gave the all clear. The location was great and we couldn't have wished for better. We walked easily to Leicester Square and Piccadilly with all the restaurants and shows etc. Trafalgar Square just round the corner and Chinatown a very short walk.We walked back to the hotel from Oxford St. after visiting Hamleys toy store etc and this was no problem for little legs! The hotel was very clean and staff were very polite and helpful. Being so central you do have to allow for the noise at night but this was not really a problem.I would recommend this hotel for the location without a doubt.We had very enjoyable time. The Thistle Piccadilly is only up the road 2 minutes so this would be another option which looks good from the outside.
from A TripAdvisor Member
This was my first trip to London and I was delighted with the location of this hotel. Our decision to stay here was based on the reviews we read on this website. It is truly centrally located and because it is on a small alley the noise is reduced, not as bad as other hotels in the area. We had some problems with our first room but staff could not have been nicer. Some rooms are quite big and others are very tiny. We had both. The bed was comfortable. I agree with others that the decor is tired but everything was always clean and it suited our needs. I don't spend much time in my room anyway when on a trip. We paid 96 pounds/night including breakfast. Not bad for London. The half off theater ticket booth in Leicester Sq. is only a block up the street. We walked to plays every night and were also able to walk to so many of the popular sights within minutes. The tube and bus (multiple lines) were right there if we didn't want to walk.
A fantastic location...
Spent 7 nights at Thistle Trafalgar. Rates were quite good. As to be expected, room was rather small but clean and comfortable. Look at the diagram on back of door for fire exits and you can see the different room sizes. My friend upgraded to a family "suite" which is the one they like to picture on their website with windows all around. Very spacious. They even get better toiletries! Location...well, could not be better. Stone's throw from Leicester Square, where you will probably choose to eat. I only ate breakfast at this hotel but it was DIRE. I am familiar with full English breakfast and have had quite good food at other London hotels. This really is not good. But..despite this I do recommend the hotel. You just have to find somewhere else to have breakfast. Nice sandwich shops right across the narrow street in front. Right around corner is National Gallery and Trafalgar Square. I can't imagine a more convenient location for someone on holiday in London.
Fine - location is great
from A TripAdvisor Member
The hotel is okay, the decor tired and rooms not spacious. But the staff were pleasant and the location is brillant.
National Gallery next door!
For art lovers and sightseers, this is a great location. It is steps away from the incredible National Gallery and very conveniently located to multiple tube stops. Downside: the room was VERY small (we required a room with two beds. They were twin size and mattresses were uncomfortable. However, rooms with one queen bed are much more spacious). But with a hearty full English breakfast included in the very reasonable price I booked, it made up for the discomfort. Leicester Square, Piccadilly Circus, Trafalgar Square and many theatres are seconds away by foot. Note: if you're debating between the two, the Thistle Piccadilly is only about 100 yards away from the Thistle Trafalgar Square location.
Top Local Tips for London
Excellent food from this chain of restaurants - two courses and wine at around £70
West End Shows and National Gallery
Stay at this Hotel so close you can walk
Taxi travel from Victoria Coach Station
Hope that traffic is not too heavy 'cos meter keeps running when you are stuck in traffic jam. Temptation is to take tube train but, beleive it or not taxi is still cheaper, especially if there are two or more of you!!!