The Royal Horseguards Thistle Hotel

, London, United Kingdom
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The Royal Horseguards Thistle Hotel

, London

Rooms: 280

2 Whitehall Court - London - England - SW1A 2EJ - United Kingdom | 44 08703339122
1018 Traveller

Reviews - The Royal Horseguards Thistle Hotel

9/10
Top Rate
Submitted by: Nigel in 22/06/09
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Mature Couple
We are regular visitors to London and always stay at this Hotel. In short it is firts rate with a service and suitability far above its four star rating. The Rooms are large and comfortable some with superb river front views. Buffet style breakfast is always hot and freshly cooked.Good value and exceptional service make this a truly outsytanding hotel
8/10
Excellent Location
Submitted by: Jerry in 05/10/05
  • Age Group: 60 +
  • From: United States
  • Traveller type: Mature Couple
Center of the London tourist universe. Many world famous tourist attractions within walking distance -- Also one block from the tube station. Hotel was reasonably priced for the location. Service was very good - Rooms were average. We would stay there again and would recommend it to our friends.

Historical Traveller Reviews of The Royal Horseguards Thistle Hotel

Great stau

from Huebie
We had a wonderful stay at the Horseguards on March 23 &24. Because we had a bit of a wait for the room to be ready they upgraded us to a superior room, and it was indeed superior. The room was huge, and it overlooked the River Thames and the London Eye. The bathroom was extremely large with both a tub and a shower stall with 6 showers jets.
Service was great and very friendly. The locations was super, with the Embankment tube station right around the corner. Restaurants and pubs were nearby on Whitehall or the Embankment area. We would definitely stay here again.

Fabulous location and hotel!

from ceeceerose
I have been to London 3 other times, staying in Knightsbridge and the Russell Square area. Wanting to try a new location, I picked this hotel because of a GREAT deal they were offering through their website. Not only was it the best hotel I've stayed at in London but it was also the best location -- close to mostly everything! I only had to take the Tube twice, the other times being able to walk to my destinations. It is close to Trafalgar Square and the West End area, Piccadilly Circus and the Regent Street shopping area, St. James Park, and the Thames, which allows for easy access to the Southbank and Southwark. I would MOST definitely stay at this Thistle hotel again.

Great experience, great hotel, great location!!!

from CanadianCruiser
We just got back after spending four nights in April 2004 at this property in London. We booked based on the favourable reviews in TripAdvisor.com. We stayed in room 210 and although it had no view the room was huge by any standards! The room had 12 foot ceilings, a/c, tub and shower with water pressure that would easily take the skin off a peach and a heated towel bar. There was a sitting area with a couch and coffee table, plus a writing desk with an internet connection. We booked about 4 months in advance via the internet and paid 110 pounds per night, including the taxes and a full breakfast each morning. We arrived at 2:00am and were warmly greeted and whisked to our room. The next morning we were greeted and seated in the dining room for breakfast. It was a buffet style with the best sausages I have ever tasted. The coffee was plentiful and the servers were smiling and accommodating. It was a great experience and the concierge arranged to have a transformer delivered to the room when my converter failed me in order to charge the batteries for my digital camera. We have stayed at other hotels in London, but this is the best one so far. The location is two blocks from the Parliament Buildings and the Millenium Wheel is across the Thames River.

Wonderful hotel and location

from SheeShee
My sister and planned a trip to London since September. She had booked everything online so we were hoping for the best. Well this hotel was great. Hotel staff was friendly. We loved the location to the tube station and walking distance from alot of attractions. I would recommend this hotel to anyone visiting London.

Great Value but with Deferred Maintenance Problems

from GrantParish
After a four night stay over Christmas 2003 at the Royal Horse Guards my assessment is that the hotel is a good value in a great location but there are problems with deferred maintenance issues that keep it from being a true "4-star" hotel.

For our 105 pound rate, we had a nice quiet room on the second floor.
The room was very comfortable with a marble floor in the foyer leading to a high-ceiling bed chamber finished with crown molding and decorative millwork. The room had all the expected amenities of a 4 star hotel included high-speed wireless internet access, a mini-bar, iron and ironing board, hair dryer, and a heated towel rack. There was also a complimentary tea service with ginger biscuits.

We found the housekeeping service somewhat lacking as we only had 2 towels, 1 washcloth, and 1 bathrobe. Also the maid ignored our "do not disturb" sign and attempted to come in to service the room when we were sleeping.

I was disappointed to see a number of areas in the hotel that were poorly maintained. The lobby had a nice fireplace but upon closer inspection, you could see the upholstery on the fender was worn and split and the stuffing was coming out. The wood paneling in the elevators was scarred and gouged. There were spots where the paint was missing in the hallway leading to our room.

The breakfast that was included in our 105 pound room rate was generous if uninspiring. With all the great restaurants in London now (The Ivy, fish!, Zafferano, Rules, and Mezzo to name just a few) there is no reason to eat at the hotel.

Given the great location and good price, the deferred maintenance problems were not a big issue and I would stay there again. However, had I been paying the rack rate of 328 pounds (and I doubt anyone does) the slipshod level of caretaking would be unacceptable.

value for money

from A TripAdvisor Member
Stayed at the Royal Horseguards from 24-28 December 2003... as it was the Christmas holiday, the hotel was not terribly busy, so it was nice and quiet. EXCELLENT room on the 3rd floor, HUGE compared to other London hotels I've stayed in (size of room is about equal to one at the Four Seasons on Park Lane). Bed was a little bit lumpy, but that is the only bad thing I can say about this hotel. EXCELLENT location, right next to Embankment tube station, easy to walk to most sites in central London - all for 109 quid a night. I have stayed there before and I will stay there again. Tremendous - highly recommended to all.

Xmas in London

from A TripAdvisor Member
My husband, my 15 year old daughter and I went to London for Xmas 2003.
Left on 12/20 and came back on 12/27. We stayed at the Royal Horse hotel. This location was great, everything in walking distance, and the people at the hotel were outstanding. The only bad thing about London was the food, the hotel food was ok, but outside the hotel London food is plain, and the pasteries are just as plain. Everything was closed on 24, 25 and limited on the 26, so I don't recommend going to London over Christmas. I highly suggest taking a dinner cruse on the Theme River, this was outstanding and the food was good. We did a day trip to Paris, I suggest if you go to Paris stay overnight, so you have two days to enjoy Paris. The food in Paris was great. We didn't make it to any of the Markets in London, but I hear they are great for shopping. Harold is outstanding for shopping, but very, very expensive. Remember American Money is worth less in London, so example if you cash in $1,000.00 of US money, it's only worth $500.00 in London money, so make sure you plan correctly. The bus system in London is very confusing, but the underground was easy, so I recomend you buy a Vistor Travel Card, which allows you to get on and off any underground and bus, but you have to buy the Vistor Travel Card in the US, not available in London, go to Britsh Travel web site to buy one. Great sites to see in London is the Wax Museum, Shakespear Globe, Tower of London, and Buckingham Palace-if you see changing of the guards, get there around 11:00 am, so your not standing around to long, it's very long and boring, but neat to see the guards and the little parade.

Great Experience

from A TripAdvisor Member
This was our first trip to London. The location was great. We were 2 minutes from the tube station and were a short walk from Westminster Abbey, Parliment, Picadilly, and several other attractions. Our room faced the London Eye and we had a great view of the New Years fireworks. We couldn't have asked for more on our first trip overseas.

Great Location, Great Hotel

from A TripAdvisor Member
For our first trip to London, this hotel's location could not be better. Only a few blocks from the Royal Horseguards (as the name implies) Buckingham Palace, Big Ben, Westminister Abbey, 2 blocks the closest tube station and the Theater District. The head concierge is very helpful, the full breakfast buffet offered in the on-line room rate is a huge cost savings. Request a river view room. A 4 star hotel we found at a 2 star rate! Electric switch to open the curtains to a great view, a full bath with a heated towel rack, pant press, marbled hallway and classic furnishings. A full London experience!

Disappointed on our third visit

from A TripAdvisor Member
We expected to be impressed on our third visit to what used to be our favourite London hotel. We heard about it through the Liberal Club housed next door, Alas, not this time. Don't stay on the 9th Floor! It was an Executive Double. The windows didn't fit snugly and the draught caused the nets to billow. The bed was a very small double and the springs felt lumpy. There were some nasty stains on the carpet and we only had one bathrobe. Were we meant to share it? No lovely antique furniture in this room or gorgeous drapes or a luxury bedspread. It got worse over dinner. The food was mediocre too. This is a great shame because the hotel's location is superb. A short walk to some of the great sites of London. The staff are always helpful and friendly.....
they were this time too. Only the room was gruesome... so we won't be coming again. May be we were upgraded on previous visits.. if we were we weren't told about it.
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Other names for The Royal Horseguards Thistle Hotel

  • royal horseguards london
  • royal horseguards hotel
  • royal horseguards
  • Address: 2 Whitehall Court - London - England - SW1A 2EJ - United Kingdom
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