The Ritz Hotel

, London, United Kingdom
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The Ritz Hotel

, London
5 star

Rooms: 130

150 Piccadilly - London - England - W1J 9BR - United Kingdom Hotel Website | | (020) 7493 8181
453 Traveller

Reviews - The Ritz Hotel

Excellent hotel
Submitted by: Cherie Mohrfeld in 20/05/05
  • Age Group: 60 +
  • From: United States
  • Traveller type: Retired
Room was beautiful, staff was excellent, food delicious, location perfect!

Historical Traveller Reviews of The Ritz Hotel


from travellingcat79
My trip to the Ritz was a bargain. It was free! I won a trip for breakfast at the Ritz (including a nights stay) for four people.
It was fantastic. The building was just how I pictured it to be decorated, and the bedrooms were fantastic.
The staff were very helpful and didn't seem to be any more polite to the rich people than us!!

Breakfast was a bit intimidating, everyone oozed money from every pore (except me), then to make matters worse I spilt something and left a big stain on the tablecloth. The food was beautiful though, smoked salmon, scrambled egg, fresh berries etc

Overall, a great experience. I will never forget eating room service, lounging in my ritz bathrobe and slippers, a real treat!!

What a wonderful experience

from A TripAdvisor Member
Spending Christmas at The Ritz, London is a real treat. We had a Junior Suite that accommodated our family of four nicely. The hotel is just lovely during the holidays. The room was spacious, and very clean. I definitely recommend this hotel in London. It is close to everything.

Recent stay-Dec 22-26, 2004

from Lennygravier
We spent the Christmas holiday at the Ritz and had a wonderful time. I was travelling with my wife and two daughter (ages 13 and 12) and the staff really went out of their way to accomodate us.
Upon arrival I was immediately upgraded to a Junior Suite (because of Amex Platinum) and was allowed to check in at 9.00 am.
The room was very large (approx 500 sqft) and the bathrooms were marvelous.
Even though the room was quite pricey (340GBP approx $700) it was well worth it, at least for a once in a lifetime experience.
The location is perfect with plenty of nice ethnic restaurants around, and the walks in Green Park were wonderful.
The staff was excellent, and very courteous. I highly recommend it!!

This hotel is no Alvear Palace or Principe Di Savoia hotel

from fdipace
I spent last night at the Ritz and was suprised to read all the glowing reviews on tripadvisor. As a connoisseur of 5 star hotels this hotel is average at best. Pros: All standard 5 star ammenities, excellent location, helpful staff, marbel baths. Neg's: Small hotel elevator is poorly located within the bar/dining area, especially annoying if high tea is being served. The rooms are decorated in a poorly executed Victorian decor (they appear to be decorated in the mid 50's, the only thing missing is plastic sofa covers). The room I had was on the compact side for the price they charge, the carpet was worn but not as worn as the old robes supplied in the bathroom. The room was noisy, I heard everyone elses doors open and close. The king size bed was two twins pushed together and you could feel the crest in your back. (This is unexceptable for a 5 star hotel. If the Hilton Hyde Park has full size king beds the Ritz should!) Unlike other hotels in London there are no tea/coffee facilities in the room. The old outdated TV has one of the hardest remotes I've ever used and the hotel doesn't supplya TV guide. Many hotels include breakfast in their rate but not the Ritz. Also be advised if you do want to dine jeans are unacceptable, even for breakfast, men must wear jackets for lunch/dinner. Be prepared for spending a enormous amount of money if dining or utilizing the minibar. Turn down service nice but ice should be supplied, not requiring a call to room service. All in all a nice hotel but not worth overspending there are much better options in London.

rude staff

from A TripAdvisor Member
I had managed to get front row tickets for the producers as a birthday present for my mother so as a joint christmas present I arranged to have afternoon tea and an overnight stay at the ritz for the night of the show. We arrived for afternoon tea which was like a cattle market, lots of people pushing and shoving to the front, there was no queue system, and lines of people trying to check their coats. The tea was nice but it all seemed too mechanical, the waiters, although friendly, looked like bored and worn out robots. I suppose everyone should try it once even thought it is an expensive tourist trap. Our room was very nice, clean and lots of room and really comfy beds. We left to get a cab outside at 6.30pm to be at the theatre for the 7.30pm performance. The doorman was very unhelpful in getting us a cab, we were still there at 7.35 and was very rude to me when I told him that we were missing our show. It was actually another guest that managed to grab one and he kindly let us share with him. Because of this we arrived over half an hour into the show, they did let us in but we had to stand at the back until intermission. Those tickets had been bought 7 months in advance and trying to get them again in the centre front row is impossible, until after january 8th when Nathan Lane is leaving the show, unless I pay a huge amount of money to a ticket tout or on ebay, but more than anything I felt really let down, especially for my mother as it was her special occasion. I did complain to the manager the next morning, as did three other guests, about the staff and the chaos with the taxi, he then told me that the doormen could call the cab company and send some to the hotel if they were needed. I will not be staying at the ritz again and cannot recommend the dorchester, the lanesborough or the mandarin oriental highly enough. I have been staying at these hotels over the years and can truly say that for the enormous amount of money that I spent at the ritz, room-drinks at bar-tea and room service I wish I had stayed at one of them. Also when we got back from the show I walked up the steps of the side entrance only to slip in someone else's vomit, the bellboy said yes it was sick but then dissappeared. DISGUSTING!

Tea at the Ritz is Mediocre

from A TripAdvisor Member
Unfortunately, we too had heard that having tea at the Ritz is a must. Although the surroundings of the Palm Court were nice, the sandwiches and cakes tasted blah! Their pastries are beautiful to look at, but have a frozen food flavor to them. We didn't want to be rude, so we ate a few obligatory pieces and vowed never again!


from A TripAdvisor Member
Myself and a friend had afternoon tea,and we were not dissapointed. Our waiter was very attentive, asking us if we wanted anything more, and bringing out extra sandwichs, he even gave us extra chocolates for some friends who couldn't make the tea. The setting was wonderful. I would reccomend it to anyone who is visiting LONDON.

Top of the Ritz

from A TripAdvisor Member
Just like the Paris Ritz, the Ritz London does not disappoint. Everything is 5 Star from the location, historic building, greetings, check-in, service, top-notch security and food. This property has held it together very well given the age and standard offered at other 5 star properties in Mayfair, St. James of the West End. The Ritz London offers the #1 afternoon tea service in the UK - something one must experience at least once in a lifetime. How can you resist those cucumber and smoke salmon sandwiches anyway? If you can't get a reservation at the Palm Court, then opt for room service (tea); it is excellent!

Square footage in their Deluxe King room category is a lot larger and well laid out than its competitors, which translates into a lovely separate living area that includes a couch, coffee table, lounge chair and writing desk for those still working. Euro square down pillows, comfy slippers, plush robes and marble encompassing the entire bathroom from floor to ceiling.

Don't miss an opportunity to bunk here - HRH Prince of Wales, Charley must have agreed since the hotel has since been bestowed with the Royal Warrant only a royal can annoint.

The excess of Louis the XVI is evident in the decor, but what do you expect at the Ritz? Just book and go!

superb hotel

from A TripAdvisor Member
fantastic hotel my wife and i just got back it is well worth the money.
we did use a few local tour guides but THE REAL LONDON GUIDE were the best by far could not do enough for you contact them it is worth the time

Special stay at a special hotel

from A TripAdvisor Member
My wife and I travelled from Singapore and allthough we did not stay at the Ritz initially we did take tea there on the afternoon of 4th September, which is our wedding anniversary and my birthday, it was a lovely surprise when I was presented with a small birthday cake and a chorus of "happy birthday" from the pianist and a round of applause from the other guests.
We did spend 2 nights at the hotel later in the month after returning from a trip to Rome and Paris, it was a very special experience, impeccable service, a lovely room and great ambience.

Top Local Tips for London

taxis taxis are dearer to get around but if theres about four of you it works out quite cheap and you get good views, however try and avoid rush hours

Reservations Make your dinner reservations at least a week before you leave.

great sushi there is a wonderful sushi spot- Wasabi, located about one block from the hotel on Piccadilly. Great sushi that can be taken back to the hotel to enjoy with the pretty good Chablis in the room minibar.


Other names for The Ritz Hotel

  • the ritz hotel london
  • ritz-carlton london
  • ritz london
  • ritz hotel london
  • london ritz-carlton
  • london ritz
  • Address: 150 Piccadilly - London - England - W1J 9BR - United Kingdom
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"Excellent hotel" - Cherie Mohrfeld

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