The Marylebone Hotel

, London, United Kingdom
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The Marylebone Hotel

, London
4 star

Rooms: 241

47 Welbeck Street - London - England - W1G 8DN - United Kingdom Hotel Website | 44 02074866600
597 Traveller

Reviews - The Marylebone Hotel

Historical Traveller Reviews of The Marylebone Hotel

Very Nice

from lula81
I stayed at the Clifton Ford Hotel in January 05 for two nights with my partner. Two other couples from our group also stayed. We are age group 24-30. Found the hotel to be lovely, clean, friendly with all the conveniences you could want including pool which the guys used both mornings. The bar in the hotel was quite pricy alright but fine for one or two drinks. The bar tender took our order and brought our drinks to a sitting area off the lobby without a problem. The hotel is very conveniently located if you are after shopping. If you want to stay in area with more night life or restaurants this is not the area for you but fine if you want to take a taxi. We had to walk for about ten minutes before we came upon an Italian restaurant. I would recommend the hotel.

Had a great stay!

from AngieMiami
Well, I must start out by saying that I was pleased that we kept our reservation at this hotel dispite all the negative reviews on the web-site. My husband and I stayed at this hotel for a week March 26, 2005 through April 1, 2005. Yes, the rooms are small by American standards, but if you aren't a slob you should be able to make it work. The bath tubs are nice and deep and the rooms are furnished in a modern, clean line look. There is a hair-dryer, coffee-tea maker, iron & board as well as a safe deposit box that is easy to work. The staff is helpful, and the buffet breakfast was good. The location is excellent, clean and safe. It's only a five minute walk to the Bond tube station from the hotel. Theres lots of shops and pubs all around Clifton Ford. There is a Barkleys ATM located around the corner on Marylebone High St. If you happen to be a Bank of America customer Barkley's is the ONLY bank that B of A doesn't charge a fee for, so take advantage of it. Also, if you like mediterranean food, there is a place called Topkapi at 25 Marylebone High street around the corner from the hotel. Great pitas and Shishka bobs to take out or eat in. The prices are slightly higher if eating in. The pitas are STUFFED with the meat of your choice and you can get two, a small and a large, for under 9 pounds! London pubs let you bring food in & Tups pub is located catty corner to Topaki. If you go to Topaki tell Tony the waiter hello from Dan and Angie, he's friendly and helpful. Hope this helps! Enjoy your stay, we did!

Better options elsewhere

from Sean777
Stayed at this hotel a few times because of the good internet rates, the quality of rooms vary alot and unless you get a refurbished room do not stay here whatever the price. The last time I stayed I got a terrible room dirty, dark and smelly. I shall never visit this hotel again, Grange hotels are a better option and often less expensive. The impression that this hotel is robbing its customers because of its location leaves a bad taste in ones pallet.

Super Place!

from Milfreeda
Three nights mid November to be close to the large Oxford Street department stores we like to shop in (moments walk). Lovely, clean, comfortable room (smallish), friendly and helpful staff, delicious food, nice lobby. Had not stayed in London for years so can't comment on fairness of price. Hope to stay in this hotel again!

Sauna nightmare night

from A TripAdvisor Member
If booking on this hotel, be careful to ask what rooms they are putting you in. We had a room on the fitfh floor that got so hot we could not sleep all night, the air conditionning ( a box on the floor that looked llike it had come out of the arch) would only through a mild breeze. Spent hours hoping the room would cool down so we could get some sleep. At 3am we had to ask for a change of room, carry all our luggage down to a little smeely room on the second floor, and finally managed to get a few hours sleep. Not ideal if you've got a day of work ahead.

To summarise, look somewhere else for a hotel and get a decent nights sleep, there are several others in the area.

Get a refurb room !

from sapbloke
good hotel in quiet location just off oxford street.

Room . I got a refurb classic room. forget the ironing facilities, the ironing board is in a cupboard and cannot be lifted in to position. the refurb room has hidden lights etc ... i burnt a hole in my suitcase and the hotel manager simply ignored it .. so its cost me a suitcase. comfortable decent sized room though.. very clean.
Leisure ... in the basement. you get changed, then have to go down the 2 flights of stairs to get to the pool .. not very dignified unless you are the body beautiful. good pool ; sauna etc
Food ... room service and bar menu is identical .. and limited. I didnt tr the restaurant as prices started at £25 for two courses.
Breakfast ... ususal London rip-off for coffee and toast - £12.50
Staff - excellent .. except for the manager who simply ignored my burnt suitcase and the fact that if I had left it it could have torched the hotel !.

extremely pleased

from sharmayne-traverller
Me and my boyfriend went to london this weekend(18th December) and stayed at jurys clifton ford hotel. It was a bit hard to find, but once there we loved it. The entrance was quite grand and the service at check in was very good. We arrived at the check out a little early but it was no problem leaving the case's with the bell boy(free of charge)
The Lobby was marbled and decored edwardian/victoria style. There were many areas to chilli out after a hard days site seeing and have a cuppa!
Once in the room which was just a standard we were very pleased. It was clean, tidy and warm. It wasnt huge(follwed the edwardian/victorian theme), but we were only there for one night and it was perfect for us. There was a bath with a shower head ,a kettle and a iron. Oh a hair dryer(always a bonus)
The health club was very nice and very well maintained. Theres no need to bring any towels these are supplied.
The nearest tube station is bond street, its then about a 5 min walk.

I really recomend this hotel we both love it and are sendind the in laws there as a birthday present. Hope you choose this hotel! Have fun x x x

Post refurbishment view

from A TripAdvisor Member
I read the reviews and immediately called the hotel to check the arrangements for my stay the following day. For the second time they had the booking wrong, party of six in three double bedrooms was initially booked as one bedroom only but when this was corrected the ameneded booking was for three twins. I was advised that the roms were all renovated between September and November 2004 and that the few dodgy rooms were no longer below standard.
I am happy to say that although I was in the old part of the hotel, the new part comprises executive suites only, the accomodation was very good indeed and the next time I venture south it will be the first place I check.
I am quite picky and cannot accept poor quality but there was nothing to fault this weekend.

4* Hotel but what about the service

from A TripAdvisor Member
The Hotel itself looks the part.
Upon arrival the Hotel Reception staff were very good, and overall, I can not complain about the politeness of the staff in any way. BUT it became very apparent that there were never enugh staff on duty to make the commitment to you, and it is here the service fell over.
On the first evening we returned to the Hotel, after seeing a show ("We will Rock You", a must, and one of the best shows I have seen for a long time). After sitting down in the plenty spacious lounge area, I could not see one table that was not filled with bottles, glasses, cups....
I asked one waiter for some service only to be told he was busy and he would return.
After 20 minutes I went to the bar, got my own drinks and placed a food order. I asked for the table to be cleared, but no joy agian. When the young girl came with the food, we were aked to hold the food tray, whilst she made some room on the table!!! It was another hour before the table was cleared compleatly of all the items.
No I did not complain, I like to give people the benefit and maybe this is was a one off.
No not at all, Next day at breakfast, not enough staff, and trying to get a teaspoon from the staff was complicated to say the least.
That afternoon trying to get a glass of wine, I thought go to the bar myself, save the staff. I was told the bar was shut, take a seat in the lounge and a staff member will take our order!! Things are looking up!!!! After 15 minutes I enquired at the reception to be told, o sorry, someone will be with you. Another 10 minutes, back at the reception and another excuse.
Half an hour in total we waited for the waiter to come and get our order. When he returned it was the wrong order. By the time we got the right order another 15 minutes had expired. Yes we complained about this one, and were then given the bill!!!
Can I pay by switch, yes. The waiter did not know how to process this so had to get assistence from customer services. It was another 20 minutes before he returned!!!

These were all niggly things that other customers seemed to be complaining about as well. The service when you got it was good, but you had to wait a little longer for it. Not what I would expect at any hotel regardless of its official rating.

All the staff were very polite througout, the hotel was clean, and the room we had was ideal, no complaints there. It is an excellent location, and overall we did not let the poor service spoil our weekend.

Would we return, we would try somewhere else first. A hotel is only as good as the staff that run it.

mould hell

from maxineLeeds
i recently stayed at jurys clifton ford,the hotel looked great and was quite a good location ,you couldnt say the room was spacious at all but i didnt really mind that but the bathroom was so moudly and i hate to complain but the thought of having a bath or shower was a big no no,so i rang down to reception and explained they apoligised and asked me to come to reception were they would give me keys to another room i was embarresd but grateful,in the next room the bathroom was just about the same less black mould up the walls and ceiling so i didnt bathe untill i went home. id actually came to the hotel for a break and to relax. i think i got put in an old room ive heard they have newer rooms i suggest if you are staying at this hotel you make sure you are in a new room or you take mildew remover.

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Other names for The Marylebone Hotel

  • marylebone hotel london
  • jurys clifton ford
  • Address: 47 Welbeck Street - London - England - W1G 8DN - United Kingdom
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