The Lowndes Hotel

, London, United Kingdom
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The Lowndes Hotel

, London
4 star

Rooms: 78

21 Lowndes Street - London - England - SW1X 9ES - United Kingdom | 44 02078231234
192 Traveller

Reviews - The Lowndes Hotel

Historical Traveller Reviews of The Lowndes Hotel

A great hotel in the right place

from Thorndon
We stayed at the Lowndes in late May and again in June, for a total of 12 nights. We have been here before, several times over the past seven years. Its in a great location, close to Harvey Nichols, Harrods etc, and a short walk to the Knightsbridge underground. Its rooms are middle-sized by London standards, small by any other standard, but well planned and very comfortable. The cafe-restaurant offers a generous breakfast and good dinners. There are plenty of other options in the area. Indeed as it is on the edge of the residential part of Knightsbridge there are supply shops (including a Waitrose supermarket) close by also. The concierge service is exceptional. The Lowndes was a Hyatt for many years; but was then taken over by the Al Jumeirah group from Dubai, who also operate the Carlton Tower round the corner. You can use many of that large hotel's facilities on a charge back basis. It is great value for money, against other London options. While some decoration is a little tired, the British Airways web-site states (presumably correctly) that it will close Dec 05-Mar 06 for refurbishment. On all of our stays, we have not been able to fault to Lowndes.

A quiet, elegant retreat

from mykel67
We were in London this past weekend for a wedding, and after much research on the internet decided to stay at The Lowndes. It is an attractive property in a very posh area of London -- similar to Rodeo drive in Beverly Hills, Worth Avenue in Palm Beach or Bloor Street/Yorkville in Toronto.

The Lowndes is a small, modern (1970's?) building with a traditionally decorated interior -- lots of wood panelling, marble, plush chairs, etc. The staff is extremely polished, professional and amenable. These are people who seem well trained for their positions and are seriously devoted to making each guest's visit as comfortable as possible.

Our room (#404) was an attractively decorated "superior queen" facing an interior courtyard and other buildings. The room was not too large, but it was definitely big enough for two people to be comfortable. The furnishings were of good quality and in good repair, and included armchairs, a writing desk, a bureau and a sizeable mirrored wardrobe fitted with hangers, drawers, a safe, and a trouser press.

The bathroom is very small -- about the size of an average North American closet-- but it was very clean and had all of the necessities. The towels were plush and soft, and there were two good quality bathrobes available. We were pleasantly surprised to find that the room had been serviced again in the evening while we were out - always a very nice touch.

Overall we were very pleased with our choice, and felt it was good value (for London) for the money. We paid 120 pounds per night booking through Hotels[-]. This was a better rate than the hotel's own website. If you book farther in advance than we did, however, we did notice that there were rates as low as 118 pounds per night including the VAT and breakfast available on other websites, so look around. The hotel was a short taxi ride from Victoria Station (approx. 5 pounds), so it's fairly convenient for those travelling from Gatwick or Heathrow. It was a short walk to Harrod's and Harvey Nichols, but not too close to the more visited "tourist sites" in the city.

If you've visited London before and are looking for a quiet, elegant hotel in an upscale, non-touristy area, then The Lowndes may be just what you're looking for. We would definitely consider staying there again!

Clean and Comfy room

from PurceyFamily
This was the first trip for my husband and I to London. I spent an incredible amount of time researching hotels on trip advisor. For the hotel room I wanted clean and comfy as well as a good size bathroom. The Lowndes Hotel room was so clean and so comfy. The bed was made up with four pillows and a very soft comforter type cover. The duvet cover was changed daily as well as the cases on the pillows. The linen was a very good qaulity. It wasn't stiff and scratchy to sleep on. The bed was very large. I believe it was like a king sized bed. The room was very quite. We did not hear sounds from another room or the hallway the entire time we stayed at the hotel. It was also a very quite street.

The service at the hotel was excellant. When we first checked into the hotel it was very late. They were there at the desk waiting for us to check in. We were also very hungry. They were able to make us a light meal from the kitchen. It was very very good. They brought it up to the room. I got tomato soup and croissants and my husband got a sandwich that came with fries(chips). I didn't need to order the croissants because the soup came with a bread with some spreads but I ate them anyway because they were so warm and crisp that I couldn't help myself.

We had a very good first impression upon entering the room. Fluffy looking bed with white linens, two rather large and fluffy terry robes hanging on the bathroom door, comfy rotating chair, table, desk with mirror and a chair, TV with two doored chest underneath with small refridgerator on one side and mini bar set up on the other. The closet large enough. It had small draws and a bar to hang clothes. There was trouser press that was not worth my time. I tried it for the first time but wasn't very satisfied with the results. The hair dryer is located in the draw in the desk. So, you sit at the desk with the mirror to do your hair.

Bathroom was large. The water pressure was excellant. There was the large tub, high shower head and hand held shower head. All very clean.

The breakfast was excellant. Plenty of choices for the continental buffet and the hot breakfast was also very well done. The service was excellant. The coffee was very fresh.

We booked our room thru British Airways Holidays (BA.com). The rate included the breakfast. We were surprised to find out that we could choose either the continental or the hot breakfast. The rate was also reasonable thru BA.com.

The concierge: Patrick, Sam and one other can't remember his name. All very helpful. They have that map ready to whip out and helped answer all of our questions.

They have this nice maid who comes around and fills your ice bucket. She knocks on the door and asks you for your bucket. You hand it to her and she fills it up. Although, you do have to be in your room at the time she arrives.

My husband and I were there for liesure travel. I do wish we were a bit closer to action. There was nothing in the area we could do at night. It is a very safe place to walk but there is not much there. There was one pub around the corner but that was it. Come to find out the Hotel is in is very upscale area. Nice grocery store a two minute walk but mainly shops of very high qaulity in this area that all closed at night.

Ten minute walk to Buckingham Palace. Same for the tube. Maybe five minute walk to the tube.

Lots and lots of walking in London. We were so thankful to come back at the end of the night to a very clean and comfy room at the Lowndes Hotel.

Nice Place

from Lcrop
Stayed there June 2-8 and really enjoyed it. Booked via BA and price included full breakfast (too expensive otherwise). The service was really great, with one small exception, and everyone was really helpful. The only exception was that they did not replace the writing pad when we used it up and we did not get clean glasses everyday. They asked us to fill out a survey before we left and we mentioned that. We received a letter from the hotel management with apologies for the situation. The room was always clean, the beds were comfortable. Great water pressure and lots of hot water. The breakfasts were great. We really enjoyed our stay there and would stay again.

Very enjoyable stay at the Lowndes

from Lin_NewYork
We stayed there for 3 nights at the end of April. All the positives I read about the hotel on TripAdvisor were true. With almost no waiting time, we were given a room upon arrival at 9am. Although our room was a bit small and some of the furniture seemed old, the facilities were in good condition and the room was clean. Their beds were very comfortable - almost the best I've ever had. The bathroom, though small, was clean and had very good water pressure. I can't say enough good things about their staff, both day and night shifts (front desk, concerige, restaurant staff). They were helpful and quick to accommodate our needs. The full English breakfast, which was included in our BA booking, was plentiful and of good quality.

Location of the hotel was superb, especially for those who love to shop. Harrods, Harvey Nichols and other designer shops are all within walking distance. We felt very safe in the area. Also a quiet area at night and so even though our room was facing the street, we weren't disturbed by any noises.

We truly enjoyed our stay at the hotel and would recommend to all our friends.

Great location and good rates

from Lefant
We enjoyed our stay in rooms (particularly bath rooms) that are a little small but very functional. Excellent concierge and front desk but restaurant service for breakfast was poor. Good rates booked through British Airways website. Would stay here again.

Wonderful Hotel

from sweetbasil
This was our first time to London and I was unsure as to the accomodations I could expect. We were so pleased with the Lowndes Hotel I can't say enough about it. Rooms were clean, cheerful, and had all the ammenities you would need. Restaurant was fantastic. We had breakfast every day and one dinner in the evening. Food and presentation both super. We stayed at the Lowndes for 5 nights and hated to leave.
The staff was always friendly and greeted us daily whether we were on our way out or on our way in. The consierge Patrick was so helpful in every way. He gave us tips on transportation, got us taxi's when needed, arranged a tour for us and made a few phone calls in our behalf when we couldn't connect on our own. He was as friendly as can be.
The location of this hotel was another plus. A few blocks from the Knightsbridge metro station and a block or two to the red bus stops. Many nice restaurants in the area, just ask at the desk. Shopping is everywhere!
A block from Harrods and Harvey Nicks not to mention every other store immaginable.
If and when we return to London the Lowndes Hotel will be the place we will stay. No hesitation at all.
Feel free to e-mail me with questions.

Superb

from BettyHongKong
My husband and I had just returned from UK a week ago. We travel to Scotland, York, Bath, London and Paris. The Lowndes Hotel - London is second to none when talking about staff service, helpfulness and thoughtfulness. From reception, concierge and restaurant, every staff is cheerful and was always ready to give a helping hand whatever you got a request. We came back from Paris one night very late around 10p.m and still haven't had dinner yet. The reception rang up the restaurant, which was almost time to have their last order,and inform them to wait for us for our super. They simply asked us to settle everything down first in our room and went down for dinner with no hurry. The restaurant staff are always wearing a warm smile and made you feel as comfortable as can be. Moreover, the concierge made every effort in helping us when he knew we want to rent a car for a day out and we were given a great discount, too! The day before we left UK back H.K, when the reception knew that we were on a late flight next night at 1005p.m, he kindly offer to check for us if a late check out the next day was possible on his own initiative. Everything from a casual meal to calling a taxi and said good-bye make us feel warmth, non-disguising and graceful.
We will definitely come back if we are going to London next time.

Absolutely loved the Lownes

from Jerry042
My wife and I stayed at the Lowndes 6 nights starting 12/30/04. We have nothing but raves.
Location: Belgrave Square is beautiful, charming, safe, upscale.
Tube: Knightsbridge is 5 minute walk and straight shot to the theatres. Shopping: the stores are range from can't afford to look in the windows to very convenient. Restaurants: plenty and varied.

Our room: queen bed, no smoking, great amenties. Can't ask for more than that. Bathroom exceeded our standards. Room was well decorated, and plenty large (#101), but we've stayed in larger rooms.

Breakfast: included in the price and the best hotel breakfast we've ever had. Plentiful, varied and served by extremely pleasant staff.

Conceirge and front desk: Terrific, helpful, pleasant, really caring.

Overall: This is our 4th year spending New Years in London and the Lowndes is the BEST London Hotel we've ever stayed in.

Home Away From Home

from rubicon4693
I visit London 3-4 times yearly, and for the last 3 trips have stayed at the Lowndes. In a city where small rooms and equally smalls beds are the norm, the Lowndes provides queen or king size beds as standard. It is close to the Knightsbridge tube stop on the Picadilly line, so economical transport from Heathrow is easy. The breakfast is delicious. I just wish there was a Boots Store close by!

Top Local Tips for London

Frankies Restaurant and Diner Nice restaurant in Knightsbridge owned by Marco Pierre White and Frankie Dettori (down Yeomans Row) 10 minute walk from the station. Nice atmosphere - caters for familes and reasonably priced.

Learn the bus system. Once you figure out the bus system, you will never ride the tube again.

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Other names for The Lowndes Hotel

  • jumeirah lowndes london
  • hotel jumeirah lowndes
  • Address: 21 Lowndes Street - London - England - SW1X 9ES - United Kingdom
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