The Landmark London Hotel

, London, United Kingdom
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The Landmark London Hotel

5 star

Rooms: 298

222 Marylebone Road - London - England - NW1 6JQ - United Kingdom Hotel Website | | (0) 20 7631 8000
763 Traveller

Reviews - The Landmark London Hotel

Historical Traveller Reviews of The Landmark London Hotel

Almost excellent

from SimonRRBrown
We arrived at 1am at the front entrance (i.e. not facing the station) and there was a distinct lack of staff to help us get ourselves and our baggage into the hotel.

We had a room overlooking the atrium which was a very good size and beautifully decorated. The bed was a little hard and the sheet a bit starchy, but otherwise a comfortable room.

No tea making facilities in the room (essential for a Brit) and although housekeeping provided us with a kettle, the cups that we asked for were removed every day until I resorted to hiding them in a draw!

Very pleasant ambiance - I would recommend the Landmark.

Landmark is Fantastic

from molecularblonde
I am amazed that anyone could write a negative review about this incredible hotel.
My husband and I stayed at the Landmark for ten days from March 20th to March 30st. We have stayed at many fine hotels, Ritz, etc, but we found this hotel to have first-class service with an warm and friendly staff.
PROS: We had a superior room that overlooked the Atrium. It was (by American standards) a wee bit small, but sumptious nonetheless. Bathroom was marble with separarate shower and tub. Bed was very comfortable. Food (both room service) and at the restaurant in the atrium downstairs (I forgot the name) was very good. Remember, it will be expensive here, this is London, not America! To say a bit of money, get some water and sodas of your own and put them in the room's refridgerator. You can squeeze in a lot of stuff if you try. The wait staff was wonderful, very curteous and they bent over backward to cater to your every need. Maid service was excellent. Live entertainment was in the Atrium every night (pianist, or string quartet) so if you prefer to nap from 6-9 pm, it might be difficult to do so in a room that faces the atrium. We sat in the atrium after dinner until midnight just talking about the day's events!! Hotel shop nothing spectacular, lots of perfume.
CONS: Honestly, the only "con" we encountered was the fact that this hotel was a bit far removed from the main areas of Londen. The only attractions near the hotel were Madam Tussuad's museum (ugh!) and Sherlock Holme's house. You will need to take cab or the subway to see things like the Tower of London, Parliment, Beg Ben etc. Than being said, the cab rides were qucik, and subways very clean and easy to use. There were several fine restuarants within walking distance and several nice pubs as well.

Bottom line: sumptious hotel that caters to international travelers.
Good luck-
Please feel free to email me if you have any questions-

Nothing special

from A TripAdvisor Member
I had high expectations, based on reviews on this site. I was disappointed. When I arrived, the receptionist claimed to have no record of my reservation. After much searching through my luggage, I found the print-out of my on-line booking. She reluctantly allowed me to check in. When I got to my room, the manager had already left a message to say I needed to pay. After calls back to the US, I finally was able to convince them that my credit card already had been charged in advance. Throughout my stay, I found the service neutral to hostile -- no smiles at all. The room was nothing special and cheap in little ways -- those hairdryers that are attached to the wall, for example. London has far better to offer.

Absolutely First Class!

from A TripAdvisor Member
An absolutely wonderful hotel with terrific customer service! Our room was lovely--spacious and first class. The interior courtyard is beautiful, and provides a great backdrop for dinner or a late-night drink. Location is a little off the beaten path, but a tube stop is located across the street. Quite expensive, but if your budget allows, the Landmark can't be beat.

Wonderful place for coffee, rooms over-priced

from A TripAdvisor Member
The very best thing about this hotel is its wonderful winter cafe in the atrium which forms the heart of the hotel. Here you can while away a morning in beuatiful relaxed surroundings drinking a coffee or two....or hold an informal business meeting.

However, when I stayed overnight in the Hotel is was really disappointed. The service was terrible. I wasn't allocated the room type I had requested. I was kept waiting at reception for over 10 minutes. The room service food was OK but not outstanding. The room was long and thin.

It's OK, clean, 5* and it does have parking (rare in London)....but I have had very much better service at a number of 4* hotels in London at half the price.

Great Hotel!

from A TripAdvisor Member
Traveled to London Mar 19-21 2004 for 50th birthday celebration. Booked 2 rooms via www.gb-hotels.com at 200 pounds per night inclusive of full English breakfast and upgrade to deluxe room--which was huge w/ sofa/seating area and wonderful bath. Hotel was luxurious; hotel staff accomodating; spa/fitness center top notch; Marylebone tube/train access at back door; breakfast plentiful. Staff was just as courteous to 16 year old son and friend as they were to my husband and I.
Although it was expensive, I would HIGHLY recommend for a special occassion. Several fast food (KFC, Burger King) within a couple of blocks to satisfy teens; variety of small restaurants in area; small grocery store in tube station selling snacks/wines/fruit/sandwiches.

A definite recommend!

from A TripAdvisor Member
If you are used to staying at Four Seasons and Ritz Carlton Hotels, this is the hotel for you. It is clean, elegantly furnished, and convenient for getting around central London. We have also stayed at the Four Seasons and Grosvenor House in London, and this is by far the nicest of the three. Our biggest concern when booking this hotel was that we kept hearing that it was off the beaten track. We did not find this to be the case at all. It is not near all the other hotels and embassys which surround Hyde Park, but it is in total walking distance to them (maybe a 15-20 minute walk). Also the Marylebone tube Station is directly across the street. Two added bonuses are that there is a nice pool in the hotel and there is a Marks and Spencer grocery store right next door so you can pick up those last minute items (great if you had a baby like us).

p.r. better than real thing

from A TripAdvisor Member
I made my decision to stay at the Landmark based largely on the reviews I read at tripadvisor, so I wanted to add mine at this point. On the plus side, the hotel is clean, pleasant and the rooms are large.
However, on the negative side, it does not have any real character. The room I had overlooked an inner atrium. This atrium could have been anywhere. I once had a similar view in a hotel in Maryland. If you are looking for a distinct London feel, this hotel does not have it. It's a nice enough place to stay, but I feel it has gotten reviews that would lead you to believe it is much more than I found it to be. It also suffers from not being located in a particularly interesting or pretty or exciting neighborhood. It's a pleasant enough place to stay, but certainly not one of the great hotels in the world, in my opinion. It does not have that extra something to make it more than the sum of its parts.

Best hotel in London?

from A TripAdvisor Member
Stayed just for a weekend - wish it had been longer. On arrival we were given a room upgrade even though it was 2 hours before check in time.
The room was HUGE! Lovely decor and bathroom and very good service.
Excellent location too. Breakfast was delicious and the cellar bars nice too. Couldn't fault anything at all. Definitely intend to stay again next time in London.

A great hotel

from A TripAdvisor Member
We stayed at The Landmark London in May of 2003 and loved it. It was comfortable and beautifully decorated with marble tile in the bathroom.
Everything seemed very clean except for the carpet, which needed a shampooing, but I'm pickier than most people about these things.

Top Local Tips for London

Traveling in London One word- day pass at the subway- it is well worth the money- unlimited stops. Always ask for deals- especially family passes.

TAKE A TAXI If you've never driven in London and you're from America-- take a TAXI. We rented a car and everything was so darn confusing... We ended up turning the rental back in and just using the Tube and Taxi's it was great!! Much cheaper and great to see London!

I love the underground You will never need a car in London, ever. We used the Underground primarly, and cabs occasionally. We even went from London to Brighton to Dover by train, with a cab to Leeds castle and then the nearest train station to go back to London. Buy an oyster card, it was the best thing I bought there.

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Other names for The Landmark London Hotel

  • the landmark hotel london
  • landmark london
  • landmark hotel london
  • Address: 222 Marylebone Road - London - England - NW1 6JQ - United Kingdom
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