The House Hotel

, London, United Kingdom
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The House Hotel

, London
4 star

Rooms: 23

2 Rosslyn Hill - London - England - NW3 1PH - United Kingdom Hotel Website | | 44 02074318000
767 Traveller

Reviews - The House Hotel

Historical Traveller Reviews of The House Hotel

Even for a hostel, this was pretty bad

from EscapesfromTexas
We've camped, gone luxury and done the hostel thing, so we're not terribly picky, but this was, frankly, a bit gross.
The beds were clean and housekeeping did a nice job of making them each day.
The room was musty and the floors felt "soft." Seriously. When you walked, the floor seemed to give and be a bit squishy. In part, this was probably due to the sticky, unclean carpet. I don't know the origin of the stickiness, nor do I want to.
The bathroom did not have a working light, so for four days we showered by the light of the flashlight my ever-prepared Scoutmaster husband had packed. Each day, we notified the front desk attendant of the problem, and each day we were cheerfully assured that it would be fixed. At least they were pleasant when they disregarded us.
Very dodgy clientele, even by hostel standards.
The advertised internet was slow, but workable.
Would never go back under any circumstances.

This place is disgusting

from A TripAdvisor Member
Everything was dirty. there aren't toilets on every floor. None of the "shower rooms" had doors so I was freezing every time i took a shower. it took forever for the water to get hot and when it finally did, i had to keep playing with the taps so the water wouldn't scald me. the carpet was filty, the room was dusty and there was a piece of the wall missing. yes, that's right, a piece of the wall missing. further more, there was a hole in the floor covered up with carpet. And the room was freezing. I had to keep complaining to the front desk every half hour before they did something.

clean and nice but...

from Briski
we reserved a dorm for 6 females with no ensuite bathroom and had the nice surprise to have it for 4 and with shower and wash bassin..the hostel was clean as well as the rooms, the bed was made every day and we had towels and soap. The shower was in the middle of the room and there was no hot water at all in the room,rooms were not soundproof. The hostel develops on 4 floors and there is no lift. Stairs are very small and steep. The toilet as already told are not in the rooms but there are oher two zones with beds that I haven't seen. We were staying at the third floor, and had to go to fourth floor for toilets, only two for all the floors....!!!!..Breakfast consisted in sluces of corn flakes,bread, jam and butter and something to drink(orange juice, tea, cold milk, black coffea...). Internet access was free,five Pc, fast connection..but sometimes to wait. I would surely stay there again, but wouldn't carry heavy luggages nor book a room without ensuite bathroom...

I loved it

from A TripAdvisor Member
I don't know why this place got so many bad reviews. I stayed here for 5 days and I thought it was great. The staff was very friendly, with the exception of one person, but I eventually got him to mellow out and I was on good terms with him by the time I left. Their rooms are mixed (males and females in the same room). But I already knew that when I reserved my room, so it didn't bother me. Then again, I also got lucky in terms of who my roommates were. Their breakfasts are good. It's cereal, toast, and orange juice. Their Internet is free from 9 a.m. until I'm not sure what time. Their bathrooms and rooms were clean. The showers had hot water. I take long showers so I think their water heaters are very good. It's comfortable, and not loud. Although I guess it depends on what sort of people are staying in the rooms next to yours. The location is great. There's a neat shopping center a few steps away, and it's a short walk away from Queensway and Bayswater stations. There's a lot of neat shops and restaurants in the area and it was very safe. I'm definitely staying here again next time I'm in London.

Not that bad

from A TripAdvisor Member
I stayed with a friend at London House Hotel in april 2005 for three days and I must say that I found it to be okey. It wasn't the nicest hotel but for the price (we payed £20/night and person) it was good. The downsides was the slightly bad smell in the room and the breakfast. Besides that we didn't have any complains, the personel was nice and helpfull, the location is good and for the price it was actually quite good.

I've stayed in two different hotels in London before and they were much nicer but also 2-3 times more expensive. So the next time I'll go to London I will consider London House Hotel. At least if I go with friends not if I go with my parents or girlfriend.

If you're looking for a cheap hotel at a good location I can recommend this hotel. You get pretty good value for you're money in my opinion.

It was better in the olden days....

from cecla414
I have stayed at the London House Hotel several times over the past ten years. But never again. The rooms are overpriced and staff and management extremely rude and ignorant, not to say lazy.

This was in November. We had booked a twin room with shower but without bathroom. It was really cold and the radiator wasn't working. I had to sleep with my coat on for three nights - even though we notified the reception already on day one that it was freezing. I left a glass of water on the set of drwers next to the window over night - in the morning the water was frozen.

After three nights they finally fixed the radiator but since the radiator was squashed in right behind the bed we feared that the bed linen was going to catch fire.

When we complained about having to sleep with our clothes, mittens and scarves on the manager was very rude and denied any knowldge about it.

The shower in the room was impossible to use, when trying to use it it flooded over the wall-to-wal carpet and it took days for the carpet to dry.

Still.. I suppose it could be okay for a hostel - but it is not a Hotel.

Terrible Place

from A TripAdvisor Member
Do not ever stay at this place. When I arrived the staff was very rude. They made me wait half an hour just to get checked in. When I reserved the room it was for a room on the first floor and it was an all girls room. When I arrived they placed me on the top floor (no elevator, so you must climb the stairs with your luggage). I was also placed in a room with men, which I did not approve of. When I tried to switch they wouldn't let me and told me they were all full. This was unbelievable considering I had reserved my room 4 weeks earlier. Such poor service! The worst part of this hostel was how dirty it was. My sheets must not have been changed before I arrived. I picked up scabies from the bed I slept in at this place. Let me tell you, after all the medical bills I had to pay due to the disease I got at this place I wish I would have just payed a few extra pounds to stay in a nicer hotel in London. This place should not be called a hotel. It is definitely a hostel, and the worst one I have been at in fact. The showers are also extremely cold and there was no toilet paper or soap in the bathrooms down the hall. The only thing good at this place was the free internet in the morning, but even then you would sometimes have to wait forever just to get on the computer. Save yourself the agony and stay at a better place.

Not as shocking as expected

from A TripAdvisor Member
After reading the reviews at this page, I faced my easter-vacation with mixed feelings. Overjoyed of the fact that I was going to LONDON, but at the same time worried about me being alive after a week at this horrible hostel! When we got there, I got one pleasent surprise after another. The lobby was small, but nice, and the personal really helpful. We got a room in the third floor, with both toilet and shower (which I was really happy about), and was provided with soap and clean towels whenever we needed it. The breakfast was like expected. Toast, jam and coffee. If you would prefer a better breakfast, there's a lot of shops and cafés just around the corner. And that's what makes this hotel so great, it's in the center of everything you need, with the subway just around the corner. For that small amount of money, this is more than you can expect.

Worst Weekend

from A TripAdvisor Member
My stay at this hotel (hostel) was a great disappointment. The rooms were dirty and well worn. The carpet was peeling from the wall and the walls and ceiling were badly stained. Workmen were painting down the stairs, right opposite my door. The paint smell lasted all weekend, and because the ironing board was down there I got paint all over my clothes luckily I washed it out in time. They had been painting next to the kitchen and dining area and had not even ventilatde the rooms. The first morning I had to climb four sets of stairs to the shower which turned out to be two cubicles in an open box room with no ventilation. The shower window was dirty and the shower was weak. I had to balance on a wooden board while the water went dangerously hot and cold. We even had to go to the toilet outside of the room. The furniture was two cot beds and battered old wardrobe, dressing table and sink unit.
If you don't mind an extremely rough stay this would be the place for you, but I have never been so disappointed. This place should not even be classed as a hotel, it is a hostel.

Nothing is less true

from A TripAdvisor Member
When I went to London with my study I was shocked by reading the review that were writen about this hostel...
But when arrived in the nice and clean hostel everything was different; the beds were clean, we had a private shower and toilet with four of us, towels and soap were provided. The breakfast was not extremely great, but it was good; what would you expect for the money?
The matrassess were a bit old, but good enough to sleep on after a few pints.

5 out of 5 starts; there's no place where you get this service for such less money.

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Other names for The House Hotel

  • london house hotel
  • london hotel
  • Address: 2 Rosslyn Hill - London - England - NW3 1PH - United Kingdom
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