The Cumberland Hotel, London, United Kingdom
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The Cumberland Hotel, London
Traveller Reviews
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Official Contact Details - The Cumberland Hotel
- Address: Po Box 4rf - London - England - W1A 4RF - United Kingdom
- Phone: 44 02072621234
- Email:
- Official Website:
- Rooms: 80
"Even though the booking was made in advance it still took 20 minutes to check in. The..."
"It is the worst hotel on the earth. Very badly planned. I am from the international hotels..."
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Reviews - The Cumberland Hotel
6 reviews
(Showing 1 - 6)
Poor room and cold food.
Submitted by: Phil in 09/24/07
- Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Business Traveller
Even though the booking was made in advance it still took 20 minutes to check in. The registration form had not been printed and it took an age to produce. For three out of the four days of my stay I had trouble gaining access to my room; the promised security person never arrived one evening! The breakfast food was cold or barely warm (eggs, bacon, sausage) which should not be difficult and is inexcusable for a hotel.
The worst hotel on earth
Submitted by: Mak in 06/29/07
- Age Group: 31 - 40
- From: United States
- Traveller type: Family Traveller
It is the worst hotel on the earth. Very badly planned. I am from the international hotels association and I'll say no hotel can be worst than this.
Nice place...
Submitted by: Renato in 01/13/07
- Age Group: 18 - 25
- From:
- Traveller type: Young & Single
Stunning views.... Oxford street, hide park, and a gorgeous housekeeper from 8th floor (Susie).
Horrible Hotel Avoid
Submitted by: Ian in 12/12/06
- Age Group: 31 - 40
- From: United States
- Traveller type: Business Traveller
Noisy hotel, bad accomodations, broadband not working properly for entire stay (one week), no business center, expensive. There is no way this is a four star hotel, the lobby is great but the people who actual stay in the hotel know that the image of the lobby is very different from the small and unimpressive rooms. Poor services for business travellers.
Expensive badly planned hotel
Submitted by: Robin in 10/22/05
- Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Mature Couple
This hotel is expensive and a very oppressive place to stay. My wife and I have just checked out of this hotel and I feel compelled to write a few comments on our findings.
The hotel corridors look like a prison.
The rooms are very small with very poor lighting.
There is only one double plug socket in the whole room.
There is nowhere to put anything down in the shower apart from the floor. There is nowhere to put a makeup bag down in the bathroom. The plasma TV picture is awful. It took 45 minutes after returning to the hotel on day 2 to finally get entry into the room. Door locks had lost key code. It is impossible to get a taxi at the hotel entrance. My advice is to book into the Grosvenor House hotel which is only 5 minutes walk away!
Great service
Submitted by: Bob in 10/09/06
- Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Business Traveller
The corridors aren't that big but the rooms are a contemporary delight. Staff are helpful although I have never checked in yet without a problem in some shape or form, wrong name, wrong, booking number etc but other than that a pleasure to stay here.
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