I was traveling alone - your "Type of Traveler" option did not include this option, for someone over 40. I entered an inappropriate option for this reason. Problem: - Exceptionally small bedrooms; Reception staff too familiar and not respectful enough. Male reception staff more respectful than females. When asking for information I don't expect to be called by my first name in a superior, sarcastic and overly familiar fashion by someone I don't know at a hotel reception desk. Your saving grace was the remarkable, outstanding evening service offered by one young lady in the dining room, I believe she was Spanish and about 19-21 years of age. All other dining room staff, service, and food, very mediocre. One night my meal was so awful, she made me something quickly in the kitchen. It was fantastic; she made my stay at your hotel pleasant and could have run that Dining room like clockwork, with grace and humor. Other female staff was on the verge of being offensive. This time I am......
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