The Chesterfield Mayfair Hotel

, London, United Kingdom
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The Chesterfield Mayfair Hotel

, London
4 star

Rooms: 74

35 Charles Street - London - England - W1J 5EB - United Kingdom Hotel Website | | 44 02074912622
1016 Traveller

Reviews - The Chesterfield Mayfair Hotel

10/10
Outstanding hotel
Submitted by: A Travel Library User in 10/07/05
  • Age Group: 51 - 60
  • From: Australia
  • Traveller type: Family Traveller
Excellent welcome, service, amenities, rooms, breakfast - all round hard to fault in any way.

Historical Traveller Reviews of The Chesterfield Mayfair Hotel

Okay, but some problems

from A TripAdvisor Member
It was no better than a cheap Holiday Inn. Only it wasn't cheap.

would not stay here again

from A TripAdvisor Member
I travel quite frequently to London from the U.S. on business and spent several nights at the Chesterfield recently. The noise until midnight was unbearably uncourteous of both the hotel and those adjacent to the hotel. I would not stay here again.

Great Find!

from A TripAdvisor Member
We had a three night stay at the Chesterfield and loved every minute of it. The staff were friendly and helpful, the location was great (just up the street is a great restaurant, Benares, that serves Indian cuisine---do not miss a chance to have dinner here!) It is close to the Green Park tube station, and in close walking distance to many great areas of interest. Even though we were there on a weekend and had two nights of wedding parties, the noise did stop at midnight as promised (the party terrace we were told, is NOT owned by the hotel). The rooms were clean and very comfortable, with all sorts of nice amenities. We booked this hotel on the internet and got a very good rate. We will certainly choose to stay here again.

Kind and Helpful Staff

from A TripAdvisor Member
My friend and I stayed at this hotel on the 27th, 28th and 29th of December 2003. The rooms are London small but nicely decorated. The restaurant was overpriced, but the 5 minute walk to Shepherds Market with two fantastic pubs with great authentic English food, the King's Arms and The Shepherds Inn made dining inexpensive. The front desk staff were kind and very helpful. They patiently answered every question and went out of their way to make our stay comfortable. The hotel is right off Berkely Square and about a 15 minute walk to either the Green Park or Marble Arch tube stations. It is about a half hour walk to Picadilly Square. The location can't be beat.

A Little Slice of Heaven

from fivethree
My husband and I stayed at The Chesterfield Mayfair for six nights, from 5-27-04 through 6-1-04. It was our 1st trip to London. We arrived a few days ahead of our 60th Anniversay of D-Day tour group, tired and grouchy after a nearly 11 hour white-knuckler flight. We were pleased by the quiet location of the hotel, compared to the very busy traffic just a few blocks away. The doorman greeted us warmly, and the front-desk staff was cordial. Half-way through the check-in procedure, we were alarmed to learn that the driver who had brought us from the airport, had driven off with one of our bags...the one with our plane tickets, itenerary, & ALL contact info, including the name of the limo company that picked us up!! The concierge (Darrin I believe) was EXTREMELY helpful during our frustrating attempt to locate the limo company and eventually retrieve our missing bag.
Throughout our stay, we were greeted by name by hotel staff. We enjoyed our nightly chats with Umberto, the bartender. And although the rooms are very small by US standards, they were clean, and beautifully appointed. The bathroom, though tiny, was gorgeous! We came to really appreciate this later, after experiencing a not-so-nice hotel after leaving The Chesterfield.
Our experience with the food wasn't that great. We don't eat runny scrambled eggs and undercooked bacon (which isn't anything like the bacon we know)...be sure to ask for your eggs and bacon well-cooked!!! We did have lamb (a new experience for me) which was actually good. We found ourselves drawn most mornings to a nearby American bagel place, just across from the Starbucks, which is adjacent to Berkley Square. We avoided starvation by eating twice at the Hard Rock cafe (great nachos!), and by stocking up on snacks, soda, and water at the Sainburys grocery store. Both are an easy 10 minute walk from the hotel, as is the tube stop next to the Ritz, and the pick-up location for the Big Bus tour. (Note: the Ritz is on a busy, noisy street...unlike the charming quaint street that The Chesterfield is located on).
The only critique we have is that a small refrigerator in the room, and access to an ice machine, would have been welcome. We had medication that needed to be kept cold, and having to call the front desk every morning to ask for our medication, got to be annoying. The staff was gracious concerning this, but we would have preferred to handle this on our own.
All in all, our stay at The Chesterfield was memorable. We hope to return to London again some day, and we would definately stay the The Chesterfield Mayfair again!!!

Wonderful Experience in Mayfair

from A TripAdvisor Member
This was my first trip to England and several friends warned about the small rooms and high cost. True London is expensive however we had excellent value at the Chesterfield Mayfair Hotel. Our room was well appointed and average size for a 2 twin accomodation. The bathroom was luxurious, turn down service and a full English breakfast was included for about $300.00 per day. The staff couldn't have been nicer and Mayfair is a beautiful neighborhood adjacent to Hyde Park and within walking distance to Buckingham Palace , Picadilly and public transportation. Don't miss the National Gallery and a nearby restaurant Cafe in the Crypt.

Not a good choice

from A TripAdvisor Member
EXTREMELY disappointed with most everything about this hotel. The hotel staff at the front desk IS, as the other reviewer said, very arrogant. The service staff however, (maids, bellboys) were very friendly.

The RESTAURANT leaves a lot to be desired for the prices they charge. Room service breakfast was cold 3 out of 4 days. In the dining room one morning, our waiter brought tea and coffee and then never returned to take a food order. For dinner, Chicken bouillibaise that tastes as if it came out of a crock pot is not my idea of gourmet. And sticky toffee pudding with melted ice cream on the side is far from appealing. For afternoon tea, the menu lists the teas available, but they were out of my first two choices. Apple juice was on the menu for breakfast. They were out of that too.

One of the two elevators was out of service most days, leaving the stairs as the main mode of getting from one floor to another.

The ROOM, in this case a suite, was tiny, even by London standards. The shower in the bathroom is not big enough to turn around in and the tub is a serious hazard when getting in and out of. It slopes and is very deep, albeit skinny. The noise from the street was overwhlemingly annoying and the traffic never stops. At all. You will hear trucks cabs and motorcycles all night. Several nights there was a live band playing, the beats of which permeate through the walls. The music will not be over until midnight, and if this is a problem for you, well too bad. The hotel seems to be helpless to do anything about it.

The hotel is NOT a 5-10 minute walk to Buckingham Palace as the previous reviewer said. Even if you are a speed walker you couldn't get there in 5-10 minutes. It is more like a 20-25 minute walk. The closes tube station is about a 10-15 minute walk depending on your pace. There are many hotels closer to tube stops. You should stay as close to a tube stop as possible because you will likely be walking everywhere and that extra 30 minutes to/from the hotel from the tube stop adds up when you've already spent all day walking around London.

Wonderful place to stay in London...

from A TripAdvisor Member
We stayed here for 3 nights/4 days in April 2004. It is the nicest place. We have nothing but good things to say about it. Their service is outstanding! The staff really goes above and beyond everytime they see you. Beautiful lobby/entrance area. We had a double room, very nicely decorated, extremely clean. The room could be considered small by American standards but very comfortably fit my husband and myself. Windows even opened to let in some fresh air. A full English breakfast was included with our room and boy do they mean "full" breakfast. You don't need to eat again until dinner! The food was great, we also enjoyed dinner in the restaurant, the best lamb I've ever eaten. Room service was also great and quick. Wonderful fish & chips. The hotel is within a 5-10 minute walk of Buckingham Palace and an easy walk to the tube. There is a Sainsbury's (grocery store) just a couple minutes away and also a Boots (drugstore) to pick up any things you might need. Umbrella's are available at the front desk & they will gladly hire a taxi for you. A fantastic place to stay. We booked directly off of their website red carnation hotels. Can without a doubt say this is where will we stay on our next trip to London.

charming little hotel

from abualison1157
my husband and i arrived on the 29 december, we loved the hotel very much, the room we had was very small, but the rest of the hotel made up for it.We will return as the service was good as well as the food, and with in walking distance to the shops and sights

Good Choice and Value

from cruisenerd_9
We stayed at this Hotel for 6 nights starting the 19th of November , 2003. Rooms are small but after checking around it is about average for London. Service was good and the price included breakfast. ( we did it vis room service) Location is the best walking distance to everywhere! We will stay there again I think that you get value for your money considering the high prices everywhere in town. One must remember that it is a different kind of vacation. After checking out prices on travel website we found a great deal thru CruiseNerd they work with whole seller the good price did include the Outrages 17% taxes.

Top Local Tips for London

Day Travelcards Off-peak Day Travel cards cost £5.10 for the inner London Zones 1 and 2 and can be used from 09:30 onwards Mondays to Fridays, all day Saturdays, Sundays and public holidays on the Undergound, Overground (Rail) and Buses. You also get ? off the normal fare on the Scheduled Riverboat services. This costs £15.30 for 3 days and is cheaper than the 3 day off-peak Travelcard which costs £20.10 because it covers Zones 1 to 6 which you may not need; just depends on how far you want to travel but Zones 1 and 2 cover a lot of ground. To be fair the Transport for London website does point this out; see www.tfl.gov.uk for details.

Read Before you go and take good walking shoes. London has been settled for at least 2,000 years and it's the largest city in Europe. I recommend Peter Ackroyd's "Biography of London" for a really entertaining and fun look at the city. My wife found some great little museums and curiousities in one of the travel books (DK eyewitness guide I think). I love to walk in London and spend hours. Take hiking boots or good walking shoes. You'll also need the A-Z guide to London (available in many sizes in every London bookstore) to find your way around this complex city but don't worry if you get lost - the Cab drivers know all.

Fares on public transport Would recommend visitors to London to purchase an Oyster card or travel cards which cover all tube and bus fares. By paying cash it becomes twice the price.

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Other names for The Chesterfield Mayfair Hotel

  • chesterfield mayfair london
  • chesterfield mayfair hotel
  • chesterfield mayfair
  • Address: 35 Charles Street - London - England - W1J 5EB - United Kingdom
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"Outstanding hotel" - A Travel Library User

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