The Capital, London, United Kingdom

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The Capital Hotel London

Traveller Reviews

     Rating

2/10

Official Contact Details - The Capital

  • Address: 22-24 Basil Street - London - England - SW3 1AT - United Kingdom
  • Phone: 44 02075895171
  • Email:
  • URL: http://www.capitalhotel.co.uk/
  • Hotel Class:
  • Rooms: 49

"For a hotel with pretentions, The Capital failed singularly to live up to my......"

Reviews of the The Capital

1 reviews
Review this Hotel

Rating:

2/10
Dire !
Submitted by: Clive in Aug 2006
  • Age Group: 41 - 50
  • From: United Kingdom
  • Business Traveller
For a hotel with pretentions, The Capital failed singularly to live up to my expectations. Having paid extra for a so-called Deluxe Room ("The room is normally charged at £325 per night exclusive of VAT and breakfast"), I was disappointed by the size & decor of the room. You may also care to note that "The Capital is not a 5 star hotel, (it is) actually classified as a 5 Red Star Townhouse Hotel". The bar was horribly full of cigarette & cigar smoke, despite the fact that they say the bar "ventilation system was fitted two years ago." My room service breakfast did not arrive at 06:45 as requested (I had an early flight to catch). On ringing room service the phone was eventually answered & put straight back down without any conversation. I rang the duty manager & explained the situation, & he rang me back to say my breakfast (just toast, coffee & ornge juice - nothing complicated) was on it's way. That was at 07:10. Nothing had arrived by 08:15 when I checked out. I had even...... Read more
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