It was very hot in our room and all the korridors, like a sauna! Suprise with the renovations, boring view because of the renovations! The elevators was broken, lucky we lived on the second floor!
Othervise the room was nice, the staff was friendly and helpful!
1 out of 1 readers found this review helpful
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WOW i travel alot bit hotel its AWFUL
1. bed bugs were in the bed! i showed the staff dead bugs under the sheets..they said sorry and LEFT ME as it was too late at night do anything! i dont call 9pm LATE!
2. windows cracked...doors dont lock.
3. rooms stinks of MOTH BALLS
4. breakfast...i dont call a toast and tea and jam a breakfast you charge £7.00
5. staff all people who cant english!
6. hotel tacky bathroom tiles broken, wont flush, and bath filthy
WORST HOTEL IN ENGLAND PLEASE AVOID!!!
1 out of 1 readers found this review helpful
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This hotel looked amazing as it is set in a fab location, but this is as far as it goes.
We booked this hotel for a valentine’s weekend away, only to find that the hotel's policy on admission varied from person to person especially management.
This review comes in three parts- 1 price, 2 room 3 customer service.
Price: The quoted price of this hotel on the website was £75 for 2 people for one night. There was no mention on their website or in the bookings site that they would need a deposit. Also as I have spent evenings due to work in many hotels in the past this one is the least value for money. The price they quote if you don’t book in advance can soar to over £250 for one night. If you are looking for value for money and a lovely night, you are better off booking the travel lodge or buying a tent and pitching it in Hyde Park.
Room: I booked for a double room and received a small double squashed into a single room that smelt musty, as if damp had set in. The bed......
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3 out of 3 readers found this review helpful
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The location is obviously great, the hotel building itself and the lobby look great, but what a surprise when you get to the room! I've had better cheap motels! Ugly...Crack on the ceiling, old curtains and carpet, a randomly attached wooden plank, covered in Formica, on the bedroom wall??!! The smell...a mix of moth balls and musty... To end on a positive note, the staff is competent and friendly.
3 out of 3 readers found this review helpful
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Someone helped themselves into my room and slashed open my locked suitcase and stole some of my stuff. Police are involved but it all points to an inside job altough I cannot prove this. Staff were very uncoperative and unhelpfull. Worst hotel experience ever.
20 out of 21 readers found this review helpful
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