The Berkeley Hotel

, London, United Kingdom
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The Berkeley Hotel

, London
5 star

Rooms: 157

Wilton Place - London - England - SW1X 7RL - United Kingdom Hotel Website | | (0)20 7235 6000
260 Traveller

Reviews - The Berkeley Hotel

Simply Superb
Submitted by: Andrew in 09/09/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
At first glance the price may seem expensive £350 + VAT + service but when compared with other 4* & 5* London hotels it is actually extremely good value. First the room: (Deluxe - King Size bed) was large, clean, well furnished with a delightful large bathroom - lots of marble here. The bed was huge and probably the most comfortable hotel bed I have ever slept in.
Service: First Rate, probably the most attentive and friendly staff I have had the pleasure to deal with and I have stayed in most of the top branded hotels in London.
Breakfast: Bit pricey £20+ but buffet style and was all you could eat and again wonderfully cooked and plenty of choice.
The Blue Room: Small, Gorgeous, expensive and exclusive - def. smart casual dress.
Summary: We are going again in October and November - do I need to say more?
Great room
Submitted by: Duncan Jennings in 20/12/04
  • Age Group: 18 - 25
  • From: United Kingdom
  • Traveller type: Luxury Traveller
The Berkley is true old school luxury at it's best. The room was tastefully decorated, the staff were extremely helpful and the location is great for shopping in Harrods and other shops in nearybye Knightsbridge.

Historical Traveller Reviews of The Berkeley Hotel

Reception is great

from A TripAdvisor Member
Dont be fooled,this is a 3 star hotel with 5 star cosmetics.If it were not for the reception and service people I would have never stayed here. Management was terrible and not personable.Fitness center changing rooms were so dirty as the paint was falling off the walls and black mold was growing all over the shower rooms.Blue bar nice,but very small and I found the furnishings old and dirty.Convienient to Harvey Nichols and Harrods but the hotels location Is on the noisiest street in London.

My favorite 5-star hotel in London

from p_sf
I've stayed at several 5-star hotels in London in the past year, and The Berkeley is by far the best, on all accounts. The rooms are spacious and well-furnished, the bathrooms, tubs and fixtures are divine, and the hotel is very quiet, even on the Knightsbridge side thanks to double-paned double windows (yes, two sets of double-paned windows!)

The last time I stayed I was there for 10 days, and was given a very nice upgrade to a queen suite for a reasonable price (199, if I recall correctly). That's a little more than half of what I've paid for a room 1/2 the size in other hotels in the area. I've even been given similar upgrades on shorter stays of 3 or 4 nights. Of course it probably depends on hotel occupancy, but the seem more generous than other top-end hotels with their upgrade policy.

I didn't make much use of the facilities, but the bar is fantastic. Avoid the dining room for breakfast however, unless you fancy paying 25 quid for two eggs and toast. On the other hand, the attached restaurant on the corner, while expensive, is excellent and worth the price.

Whenever I return to London on business I will make the Berkeley my first priority.

Fabulous...Great room, Blue Bar Excellent, swimming pool divine...

from BentleyGT
All first class...we got a great deal via expedia...loved every moment...usually use the Mandarin Oriental or the Savoy...this will now be our London home...


from Jupiter
My friend and I booked a 'Girls Night In' package during the bank holiday weekend for £295 (I think the price has been increased since we booked earlier in the year) and we were surprised at the excellent value for money, considering the room alone would have cost us around £270.

The website advertised that the package included a goodie basket including popcorn, maltesers and DVD's but we were surprised at how much we actually got! There was Ben & Jerry's ice cream, cocktails delivered to the room from the Blue Bar, a huge bar of dairy milk, maltesers, jelly beans, haribo sweets, 2 types of popcorn, a 3-disc CD of chick flicks, a novel, a full-size Diptyque candle, 5 Bliss face masks and a travel pack from Bliss. We were also given a list of DVD's to choose from to be delivered to the room.

The hotel itself was very elegant and the staff helpful. A particularly nice touch was that the person at reception who checked us in showed us all the way to our room rather than handing us over to someone else or pointing us in the direction of the elevators. They were also accommodating when we wanted to leave our bags after checking out whilst we went shopping.

Our room was sizeable for a London hotel, although the brightly patterned curtains, bedspread and wardrobe doors weren't to my taste! You can tell that the furnishings aren't new but they still have life in them, it would be unfair to say it was tatty. The bathroom was very large and luxurious. The location of the hotel is excellent, right on the doorstep of Harvey Nichols and a very short walk to Harrods.

We had room service breakfast which was reasonably priced - only £20 for 2 x pancakes with berries and maple syrup and a pot of tea. It's true that the 'full English' and 'continental' breakfasts were over £20 per head.

All in all a very good experience and one I'd recommend.

s Best Kept Secret

from serendipit4
This fabulous hotel barely gets a mention in Time Out's London guide, other than a passing reference to its swimming pool. This subtly luxurious hotel does not shout its opulence. It would not be popular with the Beckhams!
Discrete and quietly tucked away in Wilton Place, you are a stone's throw from Harvey Nichols and Harrods. The Berkeley is splendidly located, not bang smack in the middle of Knightsbridge like the Mandarin Oriental but secretly positioned around the corner.
The down sides? It is ridiculously expensive. We paid £272 per night originally for a standard room. You are not talking all inclusive either!
Access to the pool and gym costs £9.50 per day and a cooked breakfast is a staggering £28 per head. We prefer the Ritz Carlton approach where once you're in, you're in! In terms of overall ambience, the hotel does not quite 'hang together'. Our suite was lovely, very Knightsbridge military with a king size bed that was like sleeping in a bedouin tent. However this smart horse guards approach did not seem to fit with the mediterranean themed Blue Bar and Japanese styled lobby.
Our first breakfast in the Caramel Room was on a tiny table where I had to put items on the floor in order to make space. The taps on the bath also managed to defeat both my wife and I. No turn down choccies. Huh! In short we felt the hotel was 'just not quite.'
The plus sides? It is a serious 5 star hotel. All the staff were so friendly and helpful without being obsequious. It is popular and enjoyed by many young people which is always good to see in a top hotel. The location is perfect and there are 2 excellent unspoilt pubs around the cornrer, The Wilton Arms and The Nags Head. The ginger cosmopolitans, a specialty of the Blue Bar were to die for (At £12.50 a throw, they were still a concoction from heaven!)
The complimentary Independent and Time Out magazine were also much appreciated. Best of all was our upgrade to a suite without our asking.
Would we go again? Most certainly, if the deal was right.

Unsatisfactory night at the Berkeley, Knightsbridge.

from A TripAdvisor Member
I stayed at the hotel on Saturday 19th March for my birthday. My partner had booked a special deal via American Express but had booked direct with the Hotel. Firstly, We were given the wrong room when we arrived and then after much debate was moved to the correct room that we had booked. The afternoon tea was a complete joke. Had to wait over an hour for a couple of finger sandwiches and a couple of cakes. We didn't have dinner in the hotel but returned to the Blue Bar after dinner at another restaurant only to find that we were not welcome and the bar was about to close. The time was 12.00. In the morning, we had breakfast. £25 for scrambled egg and a cup of tea was excessive in my opinion. Not only that, again we had to wait over an hour before it was served and when it eventally turned up, it was cold. The final straw was a 5% service charge which surprised me as we didn't have any service. I travel regularly and have stayed in many hotels. I might expect this low standard from the Holiday Inn or the Travel Lodge but not from The Berkeley Hotel. I will definitely not be returning and will definitely not be recommending it to my company, my work colleagues or friends.

s Night In - Super Package!

from A TripAdvisor Member
Did the 'Girl's Night In' Package last week and it surpassed expectation right from the moment we checked in. Staff courteous at all times and unusually friendly compared to many other London establishments.

A must is a visit to the famous 'Blue Bar' - trick is to drag yourself away from the delicious cocktail list!

5 * Average

from girl_business_travel
Stayed in a junior suite over valentine’s weekend: The room was spacious with high ceilings, but was fairly one dimensional with no creativity in the decor or arrangements.

Some of the advertised room amenities were unavailable: newspaper was not delivered, the DVD library is now unavailable to guests. (If this is the case, and not that they had run out then this item should be removed from the website and marketing material!)

The room was very clean but slightly worn: tear in sheets, worn wood work and faded carpets. The bathroom was more than adequate - although a walk in shower was expected rather than shower over bath. Have seen better bathrooms in the Westin Dublin or the Mandarin London.

Public areas were not much to speak of; having attended 2 excellently conducted birthday parties hosted by the Berkeley I would suggest the hotel is now more focused on (more profitable?) events hosting.

Breakfast was slightly above average: The only waffle order I have seen that consisted of 1/2 a waffle. Also crucially, the scrambled eggs failed the test - far to close to the Mickey D's consistency.

The spa staff were well trained and courteous although rather brisk- a 1 hr treatment only took 40mins.

Fabulous Hotel

from kaneblack1
spending more than 30 nights per year in five star hotels, I would consider myself as very qualified to make an unbiased review. During a Europe trip in December, I stayed at the Berkeley Hotel for two nights and can say that I had a fantastic stay at this hotel and would recommend anyone to stay at this hotel. I booked a balcony room which was absolutely gorgeous, not large but just a very elegant room, the bathroom was also superb. The staff at this hotel could not do enough to help, the check in staff were fantastic and the Blue Bar was also great fun. On my return back to London after staying in Paris and Rome for a few nights I made the mistake of staying at the Ritz for one night and was very disspointed, I wished that I stayed here at the Berkeley again

Just what you would expect

from BradBourbon
We stayed for one night and when you stay at this class of hotel you expect the best and that's exactly what we got. Very friendly and the attached Restaurant had fantastic food and service.

Top Local Tips for London

Cost of transport Stay in a hotel close to the places you want to visit and walk everywhere. Thanks to the mayor, taxis are astronomically expensive in London now, but seem like a bargain when you see the cost of a single ticket on the tube!

Stay out east! I live in London - I highly recommend staying in the excellent hotels at Canary Wharf, and taking the tube to the sights in the West. You will save £00's

When arriving by plane Don't always feel obliged to come into London Heathrow. Yes, there are more flights to there, but really you'll have a much better start coming into Gatwick. Trains to London Victoria take 30 minutes which compares very favourably to the overpriced Gatwick Express which takes 15 minutes. And as it's non-stop it's a comfortable ride too.


Other names for The Berkeley Hotel

  • berkeley london
  • berkeley hotel london
  • Address: Wilton Place - London - England - SW1X 7RL - United Kingdom
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"Simply Superb" - Andrew

"Great room" - Duncan Jennings

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